Game changer when it comes to everyday hydration for their electrolytes sachets (the Freesoul bottle as a gift was a great touch and a great marketing ploy). Great products, speedy delivery and does... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I cannot recommend this protein powder enough. I have had a love hate relationship with vegan PP for years but I literally wake up looking forward to my morning shake now. Top tip, blend it with ice... Toon meer
Bedrijf heeft geantwoord
Excellent service and products! I especially like the electrolytes in sachets as it's the perfect measure and I need an exact measure as I have incredibly low sodium levels. I also love the greens an... Toon meer
Royal Mail delivered my package to the wrong address. I emailed Free Soul customer support and Georgie replied to my messages really quickly and got a replacement sent out the same day! Really friendl... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Free Soul: Wellbeing for Being a Woman Free Soul is the home of women’s wellbeing, the space where science meets self-care. Our products are formulated by expert nutritionists to support women through every age, stage and story. From hormonal balance and digestion to energy, focus and recovery, every product is designed to help you feel that little bit better, every day. Each formula combines premium, clinically-studied ingredients (vitamins, minerals, botanicals and superfoods) chosen specifically for women’s unique needs. Every product is rigorously tested, always free from artificial ingredients, sugars and always backed by real science. Since 2017, we’ve built a global community of women redefining what wellbeing means for them. Whatever your starting point, you’ll find honest, effective nutrition and a community that celebrates you.
Contactgegevens
Verenigd Koninkrijk
- hello@freesoul.com
- freesoul.com
4,5
Uitstekend
4K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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The taste and texture of the chocolate…
The taste and texture of the chocolate protein is awful... Like drinking grit 🫣 would not recommend.
19 april 2026
Review zonder uitnodiging
Really love the free soul women’s…
Really love the free soul women’s protein and the service the company provides is always fast, efficient and really helpful
However, I would love to see the option to buy larger sized bags of the protein powders to reduce eco foot print
I would also think it’d be great to see a discount for the product for those who subscribe and save for the monthly protein subscription as the bag doesn’t last a full month if using it daily (always mix it with my breakfast oats cos it’s amazing!) but the promo discounts gained from being a loyal customer only seem to be available to be applied to other products which I don’t necessarily have a requirement for - just an idea!
Love what they do as a whole; this protein powder is literally the only one out there that doesn’t upset my stomach and actually seems to help reduce the negative symptoms from my cycle- thank you!
27 maart 2026
Excellent service and products
Excellent service and products! I especially like the electrolytes in sachets as it's the perfect measure and I need an exact measure as I have incredibly low sodium levels. I also love the greens and the cortisol drinks as I don't like fizzy pop so a good way of getting hydrated.
9 april 2026
They automatically set you up to a…
They automatically set you up to a subscription if you like it or not and they claim to send reminders however do not. The protein powder gets stuck in your throat from all the bits in it no matter how much blending you do and the tablets are massive you'd need a pill splitter which makes them equally as unpleasant to take.
11 april 2026
Antwoord van Free Soul
Hey there,
Thank you for sharing this, it is really lovely to hear.
We are so glad the subscription feels easy to use and that you are enjoying the products as well. That balance of convenience and quality is exactly what we aim for.
We really appreciate your support.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you for sharing this, it is really lovely to hear.
We are so glad you are enjoying the wellbeing bundle, especially the taste and how it fits into your routine. That balance of feeling good and actually enjoying it is exactly what we aim for.
We really appreciate your support.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you for sharing this, we are so glad everything felt clear and your order arrived smoothly.
We really appreciate your support.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad the delivery was quick, everything arrived well packed, and that the website felt easy to use. That full experience is exactly what we aim for.
We really appreciate your support.
Lots of love,
Team Free Soul.
Great Company & Better Products.... JUST BE MORE INCLUSIVE
Game changer when it comes to everyday hydration for their electrolytes sachets (the Freesoul bottle as a gift was a great touch and a great marketing ploy). Great products, speedy delivery and does exactly what it says on the tin. Also purchased the mushroom coffee and suffer a lot less crashes during my busy days.
Only downside is all the marketing is focused solely on women which made me doubt ordering at first. Needless to say will be ordering again and have my subscription set up.
9 april 2026
Antwoord van Free Soul
Hey there,
Thank you so much for taking the time to share this, it is really great to hear.
We are so glad the electrolytes have been a game changer for your daily hydration, and that the bottle was a nice extra touch too. It is also great to hear the mushroom coffee is helping you feel more steady through busy days, that is exactly how it should fit into your routine.
We really appreciate your honest feedback on the marketing as well. While we are proudly women focused, our products are created for anyone who wants to feel their best, so it is helpful to hear how that came across from your perspective. It is something we will continue to reflect on as we grow.
It means a lot that you have chosen to stick with us and set up a subscription. Thank you for your support.
Lots of love,
Team Free Soul.
After experiencing a delivery issue…
After experiencing a delivery issue with my first order (not Free Souls fault) their customer service was excellent.
Excellent service and super products, thank you Free Soul.
4 april 2026
Review zonder uitnodiging
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are sorry there was an issue with your first delivery, but we are so glad the team was able to support you and get everything sorted smoothly. And it is great to hear you are enjoying the products as well.
We really appreciate your support and kind words.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad you are enjoying the products and having a great experience with us overall. We really appreciate your support.
Lots of love,
Team Free Soul.
Great stuff
Easy website to use, fast delivery and then the products themselves I’m really pleased with.
6 april 2026
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad the website felt easy to use, your order arrived quickly, and that you are pleased with the products too. That full experience is exactly what we aim for.
We really appreciate your support and you taking the time to leave this.
Lots of love,
Team Free Soul.
I’ve been using Free Soul vegan protein…
I’ve been using Free Soul vegan protein powder for about a month now, and I’ve already started to notice changes in both how I feel and my weight. I have it in a shake every morning, and it tastes really good. I would definitely recommend this product
18 april 2026
Review zonder uitnodiging
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad you have been enjoying the protein as part of your morning routine and that it is tasting good too, that makes all the difference when it is something you are having daily. It is great to hear you are noticing positive changes in how you feel as well.
We really appreciate you taking the time to leave this and for recommending us.
Lots of love,
Team Free Soul.
Unfortunately my product was lost in…
Unfortunately my product was lost in transit but the support team and the organisation of sending another order was so good! I am so happy with my products and really recommend the brand!
17 april 2026
Review zonder uitnodiging
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, and we are really sorry your original order was lost in transit.
We are so glad the team was able to get a replacement sorted quickly and make the process feel smooth for you. And even better to hear you are happy with the products once they arrived.
We really appreciate the recommendation and your patience along the way.
Lots of love,
Team Free Soul.
Great customer service!
Royal Mail delivered my package to the wrong address. I emailed Free Soul customer support and Georgie replied to my messages really quickly and got a replacement sent out the same day! Really friendly and helpful service, would absolutely reccomend Free Soul to anyone.
17 april 2026
Review zonder uitnodiging
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, and we are really sorry your original parcel was delivered to the wrong address.
We are so glad Georgie was able to step in quickly and get a replacement sent out the same day. We will definitely pass this on to her, she will be really pleased to hear it.
It means a lot that you would recommend us, and we really appreciate your support.
Lots of love,
Team Free Soul.
The subscriptions make keeping up with…
The subscriptions make keeping up with my vitamins so much easier! The subscriptions are easy to manage and I like that you can get points for purchases which then lead to discounts.
9 april 2026
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad the subscription is helping make your routine feel easier to stay on top of, that is exactly what it is there for. It is also great to know you are enjoying the points and rewards as well, it is our way of giving a little something back.
We really appreciate your support and you taking the time to leave this.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you for sharing this, we are so glad your order arrived quickly and that you are enjoying the product.
We really appreciate your support.
Lots of love,
Team Free Soul.
The powder itself taste drinkable
The powder itself taste drinkable, im more upset about my free Gift, there was a crack in the lid and when I unscrewed it a piece of plastic came off.
10 april 2026
Antwoord van Free Soul
Hey there,
Thank you for sharing this, and we are really sorry to hear about your free gift.
We are glad the Greens have been appreciated, but that definitely does not sound right with the lid of the cup. A crack and loose plastic is not the standard we strive for.
If you can, please send us a quick email with a photo and we will get this sorted for you as soon as possible.
We really appreciate you flagging it.
Lots of love,
Team Free Soul.
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, we are really glad your order arrived quickly and the service felt smooth.
We really appreciate your support.
Lots of love,
Team Free Soul.
Helpful
Great product. Shout out for Georgie, brilliant customer service resolving my issue. Quick response, efficient, friendly service, happy customer. Thank you. 🌟
17 april 2026
Review zonder uitnodiging
Antwoord van Free Soul
Hey there,
Thank you so much for sharing this, it is really lovely to hear.
We are so glad you are enjoying the product and that Georgie was able to get your issue resolved quickly and smoothly. We will definitely pass this on to her, she will be really pleased to hear it.
We really appreciate your support and kind words.
Lots of love,
Team Free Soul.
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