I can't say anything about the product. But, I had a shocking experience with whoever was running the online chat. I reached out to 2 custom shirt companies. The other company responded, sent designs,... Toon meer
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Lees wat reviewers zeggen
Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered... Toon meer
Right from the time I was looking at buying our group some shirts for our annual fishing trip the customer service was second to none. The person on the other end established the trust required to ord... Toon meer
Any person seeking exceptional customer support would be satisfied with this service. He provides quick and understanding responses to every question. Fast shipping. High quality. Such awesomeness in... Toon meer
4,4
Uitstekend
97 reviews
Heeft 55% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Shirts fit to order and looked…
Shirts fit to order and looked fantastic.....I will be a repeat customer and pass on the good word!!!
12 november 2025
The shirt's are good quality and look…
The shirt's are good quality and look great. Took less than two weeks to get them. Will be doing business with them again.
12 november 2025
Every was fantastic well done
17 oktober 2025
After the first order was mixed up but…
After the first order was mixed up but graciously made good, I have ordered several shirts from you and I also have made requests that was specifically for as special people and the help person was able create and give me sample pictures of the request. And I have received them all, thinking of having an Australian flag on an upcoming order.
17 oktober 2025
Nobody is perfect
Nobody is perfect. Mistakes happen. Owning them and making them right matters. That was what happened for me. A big mistake happened!! But Frenzidea accepted responsibility and made it right! Ordered a few more times since then. Always perfect!!
17 oktober 2025
The shirt is very comfortable to wear…
The shirt is very comfortable to wear and looks good too.
14 oktober 2025
My order was placed on Oct
My order was placed on Oct. 8th as of today Nov. 4th I have still not received. Furthermore the tracking app for the order has not updated in over a week.
14 oktober 2025
Antwoord van Frenzidea
Thank you for bringing this to our attention, and we sincerely apologize for any concern this may have caused.
According to our shipping records, your order was successfully delivered on November 6th to the address provided. We understand that tracking information can sometimes experience delays in updating, which may have caused confusion about your package status.
If you did not receive the package or have any concerns about the delivery, please contact us directly through our customer service channel with your order number. We're here to help resolve any issues and ensure you receive your order.
We appreciate your patience and understanding, and we're committed to making this right for you.
Thank you for your business!
Logo wrong color and wrong location
12 september 2025
Dart Jersey
Always nervous buying stuff online from new companies, but the customer service was fast and responsive, the quality is 5 stars, definitely will be ordering again!
12 september 2025
Ordered two shirts and one came wrong
Ordered two shirts and one came wrong. They sent me a replacement but not as good as quality. Two original shirts were great quality but the replacement wasn’t. Why it needed replaced was they put a dart board logo on my pool shirt. Be careful and I hope this doesn’t happen to you.
5 maart 2025
Review zonder uitnodiging
Shirts were exactly what we ordered and…
Shirts were exactly what we ordered and fit was exactly to size chart
12 augustus 2025
I paid for seven hats got six now I’m…
I paid for seven hats got six now I’m out $38.00 dollars. I’m sorry I thought you were a different company yes I got the shirts and the love them onc again I apologize
11 augustus 2025
Antwoord van Frenzidea
Hi,
I'm sorry but I just find the order with 2 long sleeves shirt from your information. I think you may have ordered somewhere so I hope you can help me check again. If there is any problem you can contact us via email support@frenzidea.com
I didn't realise until payment time…
I didn't realise until payment time that the cost was US
16 augustus 2025
Satafaction
Speed, colours, size of fit, feel of material, And I asked for washing instructions and received a quick full answer.
12 augustus 2025
Nice looking shirts they shipped them…
Nice looking shirts they shipped them fast I will order again in the future
12 augustus 2025
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