FreshLearn Reviews 467

The help desk is exceptional. As soon as I put a question in the chat - the helpdesk investigates the issue and usually has it fixed before we get on a call.
On helpdesk calls, all issues are fixed the first time. Usually is is operator error - or something wasn't turned on correctly. I have great success with the courses I am offerring.
I started using the community option - and it works great!!! Thank you for all you do to support the course creators around the world.

I moved my online courses from Thinkific to FreshLearn the day before Christmas 2024. The primary considerations are the support I get from them (particularly the onboarding calls), the migration support, the platform structure (I find it easier to navigate), and the price. I tend to get overwhelmed with IT systems, but it's been so much more enjoyable with the FL team holding my hands. They also helped me understand how I can use different features that they have to meet my growing needs. I value human contacts, and I get them from FreshLearn. This makes a HUGE difference for me. I am excited to grow my work on this platform.

We got it figured out pretty quick. Thank you.

FreshLearn is the best platform for creating your online courses, products and everything you need for your business. I've used several other platform in the past and I am totally impressed with FreshLearn in many ways -- the ease of building your site and the phenomenal support that's available.

Raghu listened intently and answered all my questions. I'm happy I came over from Mighty Networks and Mailchimp!

I researched many LMS platforms before landing on FreshLearn. From day 1 the support has been, and continues to be, exceptional. In a time when so many online companies are moving to AI driven customer service with poor results, FreshLearn continues to deliver human-centric customer service. The platform is robust and I'm confident it will support my course plans and growth. Another big plus: The FreshLearn team proactively asks for feedback and is very receptive to suggestions for enhancements.

I have been using FreshLearn for almost 2 years now and the support and response I receive are excellent. Knowledgeable, helpful, and friendly in resolving issues at the first stage. Thanks Team, Great Work!

The representative was very helpful and patient. Very knowledgeable as well.

I will never use them because I first heard of them from the fact that they’re sending me unsolicited email every two days using my contact info from my other learning platform. Sending me spam is not the greatest marketing tool

As we are new to Freshlearn I had a few questions and they were all answered in a comprehensive way. Very kind and supportive. Call was on time as scheduled which i appreciate especially.
Thank you!

The support team is quick to respond and address/resolve the problem. Also they explain it simply. TY

Easy and effective migration of platform from Kajabi to Freshlearn. Very helpful and skillful staff at Freshlearn. Happy to now be part of Freshlearn.

I purchased the AppSumo Lifetime plan when it was available, and have been moving my existing courses over from another platform. Raghu has been very helpful, jumping onto video support calls to clarify action steps and his team also migrated my contacts, course content & pages over (a big time saver!). FreshLearn is always working to improve their product and I like the LMS's abilities to offer quizzes and assessments.

Excellent service every time I speak live to them!

Professional, knowledgable, eager to assist. 5 star experience :)

Excellent support they were very helpful and kind and put in some immediate requests for customization that I asked for.

5-Review and Customer Support in particular Teja whom has been handing holding as I learn how to set up landing page, email automation, on their course learn platform, etc. they even recorded the session and sent me a link in order to review our work!

They failed to deliver on promises of importing my school a couple years ago, so I cancelled. I had to contest with my credit card to get my money back. They have autobilled a year later for a service I'm not using and never used. I contested both times and won with my credit card. I just got an email that they plan to autobill again- a third time. I logged in to see if there was a cancel button I missed. There's no place to cancel that I could find and no help documents about cancelling. They only offer an upgrade option, no way to turn off autobilling.

Another 5 star experience with FreshLearn Support. They are always so helpful. Thanks FreshLearn!!!

FreshLearn is an affordable course platform; it has all the features I need to sell my online courses, and the support is excellent. I recommend it to all course creators.

Great support. Friendly and knowledgeable.