FreshLearn Reviews 467

Fantastic! I just had my onboarding call and they answered all of my questions. I was told about the help videos section, direct chat box, and/or schedule a call feature for any additional questions. This is huge as it is undeniable this company will continue to offer support in the future. Thanks again!

Support is awesome, the platform is simple to use and has all the fetures of the more expensive platforms, very happy with FreshLearn.

I've just set up my FreshLearn account and the support team have been excellent. I was having trouble adding my email domain and I had a support phonecall with the team who walked me through step by step.

In terms of creating a course - it is very straightforward and easy to use. I'm looking forward to launching my course.

Support was very helpful. And very patient with my questions and understanding.

I have signed up for another year with Freshlearn. I like the software, but I really appreciate the customer service. Every time I have had an issue or a question and have contacted them, they respond right away, email me from support if there is an issue, follow up until it is resolved. They have even called me to make sure my concerns were alleviated. I am very comfortable with using this software. I was going to switch this year to another platform, but I feel comfortable here.

Thank you Teja! Your help is much appreciated. I am so happy for my upgrade and can't wait to launch my new site!

Customer service quickly responded to my needs and came to my assistance. Very professional and friendly.

I had the pleasure of working with FreshLearn, and I must say, their service exceeded my expectations. A special shoutout to their expert, Teja, who went above and beyond to ensure our business needs were met.

Teja’s professionalism, expertise, and dedication made the entire process seamless. Not only did she patiently guide us through FreshLearn's robust platform, but she also tailored the solution to perfectly fit our business requirements. Her in-depth knowledge and prompt responses to our queries truly stood out.

FreshLearn itself is a game-changer in this space, with intuitive features and top-notch functionality that streamline operations and enhance productivity. But it’s the support and service from people like Teja that truly make it exceptional.

If you're looking for a business solution backed by a team that genuinely cares, I highly recommend FreshLearn.

Kudos to Teja and the entire team for their outstanding work.

5-Stars Review and Recommendation best One-On-One LIVE support for course learning platform.

... I highly recommend FreshLEARN over especially if you are from SkillShare, Udemy or Teachable.

Special shout out to Teja and Raghu whom went out their way for my custom support requirement needs as this is my first experience into the online world of course marketing.

I had great help from the Freshlearn technician. He quickly solved my problem and I was able to get my courses up and selling again.
Tom

Buth Teja and Jean are very friendly, patient, helpful and skillful in their help. They are open-minded to new ideas and concepts and willing to discuss them with their team of developers, which, in the recent months, showed willingness to adopt new ideas too.

I have really enjoyed working with Freshlearn because they are quite new and willing to grow and improve. Both Jean and Teja have been very helpful and always available for all my endless questions. Since it is my first time building a website I find it very easy to do it via Freshlearn.

Rahu was very patient and tolerant and helped me to solve the problem.

Teja of FreshLearn is always there for me when I need help . It’s very helpful to have this personal connection. She truly cares and this reflects on the company as a whole

FreshLearn offers low cost service with the best customer service. They answer in chat, via email, or through a live video conference. They feel like a part of my team in the way that they offer solutions. In a world of chat-bots, they stand out as an excellent company!

FreshLearn’s customer service is outstanding. Anytime I’ve had a question or needed assistance, their support team has been prompt, knowledgeable, and genuinely helpful. They go above and beyond to ensure everything runs smoothly, making the course creation process stress-free. If you value excellent customer support, Freshlearn is the platform for you!

Being able to book a live help call and see a real person fix the issue I had is what makes the support so good.
A great product and service that supports us every step of the way.

Teja was very helpful and knowledgeable in walking me through the setup steps. I appreciate the help!

I am so glad I signed up with FreshLearn. They have been extremely helpful every step of the way in migrating my courses, students, and account from Teachable. Since I am not a techie, I love how simply tell me to share my screen and tell me exactly where to click to get it done. That way I am not wasting time trying to figure it out by myself. And I love how we were able to jump on a call in less than 2 hours. I feel like my needs are being met in a very timely manner.