This is the third day our Internet has been down. I have tried on several occasions to get a hold of the company with no luck at all. It is almost impossible to get to a human being. Their communicat... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We have Frontier as a stop-gap until UIA Fios gets installed in our area. (Been waiting 5 years now.) The service is inconsistent.at best. A few good days, followed by days where the DSL dumps every... Toon meer
They do bait and switch on bundles.Just wait until you get the first bill. Watch out for in state long distance calls because certain area codes like 754 are not included in Florida.The have a manua... Toon meer
to write this review, which should tell you all you need to know about Frontier internet service. It's a complete joke. I am frequently unable to connect much of the day. When I do have a connection,... Toon meer
1,0
Zeer slecht
2K reviews
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ordering Process
The ordering process was a breeze. I called because I noticed this company placing lines down my road (I live in the country so we only get satellite internet...not recommended if you can at all avoid it) The same person (Daniel) I first called was the same person that answered all of my questions, explained everything in details, was patient and informative with my questions, found me the best deal based on my needs and completed my order. I was never transferred around, not once. No lengthy holds either. It is such a relief to be able to understand CLEARLY what the representative was speaking about. Quick, easy & no hidden crap....I cannot wait to get my installation gear and get connected!
14 oktober 2016
Review zonder uitnodiging
Awesome and easy
Representative was helpful..knowledgeable..and it was easy quick service.
14 oktober 2016
Review zonder uitnodiging
Brandon is a baller
Brandon, my CS agent for service set up, was the best CS rep I've ever had for anything. Ever. Cheers.
14 oktober 2016
Review zonder uitnodiging
Fast and friendly ordering
My rep Ryan did a great job getting me set up for new service and was a pleasure to speak with.
14 oktober 2016
Review zonder uitnodiging
Knowledge great price
She was very professional and gave me the Best package you offer. I'm excited to start my services thanks again
13 oktober 2016
Review zonder uitnodiging
Great customer service
I love the speed of service and the way they handle their business
12 oktober 2016
Review zonder uitnodiging
Zaneta
Zaneta was super nice and VERY helpful with the process of setting up my new service. Thanks so much!
12 oktober 2016
Review zonder uitnodiging
Representative
Very Good communication with the sales person l worked well with me getting the right package that fits my needs .
11 oktober 2016
Review zonder uitnodiging
Very helpful customer service
Jerome was super helpful, got me the best package / price and explained everything in detail!
11 oktober 2016
Review zonder uitnodiging
customer service great works well with the public
ace workers very helpful
11 oktober 2016
Review zonder uitnodiging
Increased my bill after 4 months.
Increased my "guaranteed bill" after 4 months. Customer service could care less. Believe everything you hear about shoddy company.
8 oktober 2016
Review zonder uitnodiging
Amazing customer service
I called and they were very helpful really appreciate that
7 oktober 2016
Review zonder uitnodiging
Awesome Customer Service
Donald the customer rep who I had the pleasure talking to was very informative as he was pleasant. That being said my experience was Awesome! :)
7 oktober 2016
Review zonder uitnodiging
Great Customer Serivce
Ordering services with Frontier was no hassle. Stacey's jovial personality made me feel like my needs & wants were important to the process. I believe Stacey was very through with explaining the different offers & answered all my questions. I feel confident in my decision to switch to Frontier, I only hope that my future dealings with the company are as great as my ordering experience.
7 oktober 2016
Review zonder uitnodiging
Outstanding Service!!! :)
It was fast and easy to use and set up an activation date!
6 oktober 2016
Review zonder uitnodiging
Bryan was friendly and thorough.
Fast and friendly and patient.
6 oktober 2016
Review zonder uitnodiging
professional
Thank you so much for all you did in a timely manner and very professional.
6 oktober 2016
Review zonder uitnodiging
Francis for Frontier- fantastic!
Francis was excellent! He was informative, polite and very helpful! He made the experience very pleasant and I would hope he gets properly acknowledged for his super quality of work and awesome customer service efforts!
Camilla P
5 oktober 2016
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.