User experience needs improvement. The part where Frugal Flyer request the credit card form ID should be automatic. user should not be required to enter it. I was lucky i didn't not closed the brow... Toon meer
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I've been using frugalflyer's services for the past 2 years now and have never had any issues. From their online rebates to ITIN services I've had nothing but good experiences. FrugalFlyer always deli... Toon meer
We were referred to Frugal Flyer through a social media forum and used it to sign up for a new savings account with one of the banks. The process with Frugal Flyer was well documented. The payment o... Toon meer
Bedrijf heeft geantwoord
I applied for a credit card throuh the Frugal Flyer website. The application process was flawless. Upon following the post application process by proving the application reference number, the cashback... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Frugal Flyer aims to make the travel dreams of Canadians a reality. We will guide you to earn and redeem the points needed to get off the tarmac.
Contactgegevens
815 Hornby Street, V6Z 2E6, Vancouver, Canada
- contact@frugalflyer.ca
- frugalflyer.ca
4,8
Uitstekend
264 reviews
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UPDATE: The reply from Frugal Flyer confirms my initial rating of the experience. There was no acknowledgment of my experience with email notifications being absent. The context they provided on the decline was never communicated to me directly. Referring me to an FAQ with the answer being "Possibly" was the cherry on top.
My overall experience has been very negative. I applied for a rebate that ended up being declined without any context and without any notifications. Even though I've been actively using the credit card I registered via their own portal.
28 oktober 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Hi Arnaud,
We send multiple emails to alert you to check on your rebate status on your rebate dashboard or on your rebate application page. We update the rebate status for our customers daily, as soon as we hear back from the institution.
Ultimately, rebate status is determined by the financial institution and it is then communicated to us whether you are eligible for the rebate or not. Although rare, sometimes the rebate can be declined by the financial institution. In these cases, we do not receive any additional information as to why you were not eligible for the rebate.
However, by the structure of your reference number, it appears that your application was completed in branch. If that is the case, that is the likely reason for the denial, and I would direct you to the relevant item from our FAQ:
Q: Will I receive FlyerFunds if I finish my application in branch?
A: Possibly. If you continue an application in branch that was submitted online, it may be attributed to Frugal Flyer. However, it may depend on the institution, the in branch associate, and other factors out of our control. Ultimately, if the approval cannot be attributed to Frugal Flyer, then the application will not be eligible for FlyerFunds.
Regardless, I am sorry you had this negative experience and hope you would consider using Frugal Flyer again in the right circumstances, knowing that this was an institutional decision and not likely to have resulted in a different outcome no matter which rebate provider was chosen.
Antwoord van Frugal Flyer
Thanks for your review Riz! :)
Antwoord van Frugal Flyer
Thank you for your review :)
Thank you for partnering with the big…
Thank you for partnering with the big banks to provide these incentives and bonuses for your followers! I would love to see a faster and more consistent payout though. I applied for my bonus before my friend and somehow, my friend got paid 4 weeks before me
6 december 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Thank you for the review. We work to get rebates paid as fast as possible. Numerous factors, both user and institution-specific, but out of our control, contribute to how long it takes before we can confirm a rebate transaction with our partner. This means that yes, two people can apply at the same time and one may get paid faster.
The only way for the payment timeline to be truly consistent would be for us to artificially delay paying out rebates for a set amount of time for everyone, as some other rebate providers do. We don't want to do it this way as then everyone gets paid slower...
Smooth experience
Submission process and application time was pretty well laid out and explained
20 november 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Thank you Ali for your review!
Easy cash
Application sign up for a BMO promo was very easy. Make sure to read carefully though. I was kind of in a rush. The screenshot of my approval email said the last 4 digits of my savings account number but I needed my checking account number for verification. I put down my savings account number and didn't realize till about two weeks later. Emailed them, let them know my mistake and they got back to me within 24hrs, told me it is fine they are in contact with the bank for verification. Got money in my PP a week or two later! SO easy! My promo app happened around end of October, 2024
8 november 2024
Review zonder uitnodiging
This is hands-down the best platform…
This is hands-down the best platform for cash-back. They pay out quickly, they keep you posted, they proactively follow-up. Oh, and did I mention they pay out quickly?
19 november 2024
Review zonder uitnodiging
Fast delivery of rebate within days
Fast delivery of rebate within days, even before I received the credit card. Very nice, will definitely recommend to friends and family
18 november 2024
Review zonder uitnodiging
Its process fast and efficient
Its process fast and efficient
1 november 2024
Review zonder uitnodiging
I just got the $200 for applying for…
I just got the $200 for applying for the Scotia AMEX Gold. Only took a couple of weeks to get it. Great experience, I was informed of the status all the time.
1 november 2024
Review zonder uitnodiging
Unbelievably helpful and easy!
Easy to follow steps with lots of useful information.
3 november 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Thanks for the kind feedback Brian!
Great website, simple to use
Great website, Great advice, it is my go to for credit card applications.
Never had an issue rebates, usually way ahead of anticipated schedule.
Have recommended to friends and family
26 oktober 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Thanks Pritesh! :)
Work as advertised
Applied for a few cc via FF, so far I got my cash bonus all within reasonable time frame 😊
1 september 2024
Review zonder uitnodiging
Antwoord van Frugal Flyer
Great to hear your experience was good!
Antwoord van Frugal Flyer
👍
Quick payment
1 oktober 2024
Prompt payment was appreciated.
1 oktober 2024
Frugal Flyer is reliable and efficient…
Frugal Flyer is reliable and efficient with its reward system and also is up to date with all new deals.
24 september 2024
Review zonder uitnodiging
Excellent service
Excellent service! I signed up for a bank account and received my bonus within days.
4 september 2024
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