Financial Times Reviews 109

Great newspaper, great Columnists, useless App and interface with iPad. Cancelled my subscription after months of hassle using Chat each weekend. Wasn’t worth the trouble.

I enjoy reading the Financial Times, but if something is wrong with your subscription, you are on your own. Support is non-existent.

I subscribed a number of weeks ago, to thePremium level which includes a newspaper delivered 6 days per week. Supposedly. To date, I have still not received a single newspaper delivery, and despite numerous emails to subscription support, and live chats with their online operators, I haven't received a single response and am still not receiving newspapers.

And all for only £14.50 per week. Bargain...

FT har udnævnt George Sores som Årets mand 2018.
George Soros er en spekulant finans mand der ødelægger samfund, nationer, og familier.
Kun med et sigte: Profit fra spekulation.
Jeg rystet.
Bias hos FT kender ingen grænser, og har miskrediteret FT som en anstændig nyhedsformidling.

I wrote to the FT with a question about subscriptions.

I received an automated response saying I should receive a reply within 5 working days.

13 working days later, I had no reply.

I wrote again, and got no reply.

I then, about a week later, wrote an email of complaint to their customer services, and several days later have yet to receive any reply.

A very poor level of service from a company that I had thought would be more professional.

SUBSCRIBERS BEWARE
this is for my subscription of investors chronicle.co.uk

I signed up for a quarterly service for 1 quarter and it automatically renewed into the next quarter without informing me. Upon calling and emailing customer service to cancel on the day i was charged, i was told that they could not cancel until the end of the quarter and subsequently no refund was possible. What kind of business model is this! Forcing the customer to continue on without any choice....DISSAPOINTED!