Fitch Taylor Johnson Residential Reviews 30

Great to deal with and very professional
5 star service

The team at FTJ Resdiential since taking over management haven been nothing but amazing - they are incredibly communicative and responsive and keeping us in the loop at all times. Even if they do not have the required answers instantly they still keep us informed and upated and are increidbly prompt when issue's do arise. Thank you FTJ Team.

Here at MP landscapes we have been working with FTJ as a garden maintenance contractor on some of their residential estates for the last few years. It's such a pleasure to work with a team that cares about the residents and the maintenance of the buildings. Its been a pleasure working with Leonie and Chris. Recommend FTJ services as a contractor and for residents.

The management team at Knole road bexhill undertook damp proof work outside and inside my flat, including redecoration. The whole process was extremely well managed with regular communication and a timetable that was flexible for my needs. The trades people were very nice, tidy and a pleasure to have in my home. That really did a fantastic job.

From our first exchanges with FTJ everything indicated a company aiming to provide a higher quality of service. There was an obvious attention to detail in their response to our tender document and evident staff expertise and knowledge to back it up.
We are already benefiting from more pro-active management and a can-do attitude. Things just seem to get done as one would hope and expect without having to constantly chase.
It is still early days but we are very happy with our decision to appoint FTJ as our Managing Agent.

I had a really great experience with Fitch Taylor Johnson. I met the property managers on-site and they were friendly and had a can do attitude to get issues resolved.

I've dealt with various members of FTJ, namely Lynne, Sarah, Chris and Alice. All have dealt with my queries in a timely and professional manner, and nothing has been too much trouble.
I wouldn't hesitate to recommend their services and look forward to continued service

Excellent service! FTJ (Chris, Sarah and Lyn) are amazing very professional, handling maintenance promptly and communicating clearly. I feel confident dealing with them, their proactive approach and very friendly. I strongly recommend this company. Thank you for all your help.

It is extremely difficult to find a management company that consistently delivers on its promises—particularly when it comes to communication, meeting deadlines, and honouring commitments related to budgets, quotes, and billing.

We feel very fortunate to have found such a company. Chris and his team do an outstanding job managing our building in Kensington, which comprises six property owners. Everything we agree upon is carried out precisely as discussed.

We could not ask for a higher standard of service.

Our building has been very competently maintained by FTJ for over a year now. Experience with two prior management companies was constantly poor, FTJ and Leonie our block manager are communicative, responsive and get things done. They sorted out a backlog of issues and are keeping on top of things well!

As a contractor working for FTJ, I am impressed by the company's knowledge and experience in dealing with managing property and would certainly recommend them to anyone looking to change their current management company.

As the director of the residential building I managed and reside in was becoming overwhelming. From my initial contact with Fitch Taylor Johnson I have never looked back. They stepped in, took all the responsibility away from me and have done an amazing job. I can't praise them highly enough. Whenever I reach out for help, nothing is too much trouble and everything is dealt with in a timely and efficient manner. Our residential building is in safe hands.

always responsive, considerate, and genuinely helpful, showing myself and neighbours respect and courtesy, putting our most genuine concerns first. A really good fair experience, Thanks !

We’ve had a great experience working with this company. Communication is always clear, and the team is extremely responsive — even outside of normal office hours when something urgent comes up.

While I understand there is a whole team involved behind the scenes, I mainly deal with Lynne and she is absolutely amazing. She is always very professional, understanding, and genuinely kind in her approach, which makes a big difference when handling day-to-day matters.

Another thing I really appreciate is how reliable they are when it comes to payments — invoices are always settled on time without any issues.

Overall, a very professional and dependable company to work with. Highly recommended.

Thanks Lynne at FTJ who has been amazing during the process of selling our flat! She has been very quick to respond the whole way through and is a joy to talk to!

I have worked with FTJ on an number of occasions now and in particular Lynne and I cannot fault the professionalism of her team. We have a number of projects in the pipeline which I'm looking forward to working with them on.

I recently had the pleasure of working with FTJ as my block agent, and I cannot recommend them highly enough. From start to finish, the level of professionalism, responsiveness, and genuine care was outstanding.

FTJ handled every aspect of the process with efficiency and clarity, making what can often be a complicated and stressful experience feel smooth and well-managed. Communication was always prompt and transparent, and any questions or concerns were addressed quickly and thoroughly.

What truly sets FTJ apart is their commitment to doing things properly. They are knowledgeable, organised, and clearly dedicated to maintaining high standards for both residents and the property as a whole. It is reassuring to know that the block is being managed by someone who takes their responsibilities seriously and always acts in the best interests of the building and its occupants.

Overall, my experience with FTJ has been excellent. Reliable, professional, and highly competent — exactly what you want from a block agent. I would have no hesitation in recommending their services to others.

Their professional approach and organised systems makes them a great managing agent. It is clear they genuinely prioritise the safety of their clients and residents.

The team demonstrates a strong understanding of the legal and regulatory aspects of property management and keep all clients and residents informed of any changes that affect them.

They are approachable, excellent communicators and above all else are honest and open about their pricing.

They are passionate about connecting with their communities as well, going beyond just "the job" to ensure that what they do benefits clients, residents and the local economy.

It’s always a pleasure to work with Lynne and the team - they always provide us with information needed to work together on many projects