I had an issue with my fuel card recently, called up the main number and spoke with Colin (Wooldridge) who looked into my account, and resolved my issue. Whenever I need to talk about my fuel... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I use Fuelmate as part of my job. It's a great service that covers the needs of our large fleet. Customer service is excellent. I always get a reply to my queries within minutes. Cards are issued... Toon meer
We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin... Toon meer
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Toon meer
Bedrijfsgegevens
Over Fuelmate
Geschreven door het bedrijf
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
-
Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
-
No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
-
Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contactgegevens
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Verenigd Koninkrijk
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Macauley dealt with my call like a boss
Big fan of Fuelmate, over other companies I have used recently. (UK Fuels)
I called today and spoke to Macauley, who dealt with my enquiry perfectly within a couple of minutes. Good job!
Great company to work with
Great company to work with. Great honest customer service, not too salesy and reasonable prices.
low prices & didn't shoot up once I…
low prices & didn't shoot up once I signed like all other fuel card companies that I've used
I am honestly trying to see the benefit…
I am honestly trying to see the benefit of having this fuel card as its constantly more expensive than pump prices at Shell pumps. For example current price notification tells me my fuel price for diesel is £144.34 per ltr and currently the pump for Shell near me is
£136.9. That's £115.47 if I used my fuelcard compared to £109.52 just using my credit card to fill up. Still the price does not include charges !
Great Service
Great Service, Great Prices, would highly recommend for your fuel needs.
KLAAFE Ltd
Hull
Fuelmate ... Excellent
We have been using Fuelmate for our BP Cards for many years. Customer Service excellent and requests always dealt with quickly and easily. Absolutely no complaints.
Easy......
Easy......
Set up an account
Order a card
Save money
Not rocket science but very good!!!
Great company to work with
Fuelmate has supplied our fuel cards for numerous years now, our dedicated account manager is always quick to respond to queries and new card requests. Good supplier.
Staff are brilliant and deal with any…
Staff are brilliant and deal with any queries fast
Working with Fuelmate has been simple.
Working with Fuelmate has been extremely easy, the customer service has been prompt and very helpful, from setting the account tailored to our needs and ordering new fuel cards.
The invoicing with detailed transactions has been suitable for our needs, the variety of detailed reports available is sure to meet most companies needs.
They're online portal is easy to use, provides further information on individual transactions to resolve any queries.
Overall they have been great to us and may it continue.
EXCELLANT SERVICE AND CUSTOMER SERVICE
Dan was exceptional in assisting with…
Dan was exceptional in assisting with vehicle trackers, ordered and received in just a few days. Really simple to install and is always on the other end should we need support. Highly recommend
We recently transitioned from another…
We recently transitioned from another fuel card provider to FuelMate, and the experience has been outstanding. Laura was incredibly patient throughout the process, and when we were ready to make the switch, everything was handled seamlessly from start to finish. FuelMate is transparent about pricing changes, quick to resolve any queries, and overall, a pleasure to work with. Their excellent customer service and friendly approach make them a fantastic partner.
Fred is the best
Fred W at Fuelmate made a sometimes boring, but very necessary, task the easiest thing in the world. We got on so well that he now feels like part of the family.
He is such a great guy who remembers who he is calling, and that is so very refreshing indeed in this day and age.
We ultimately decided to go with these people as they offered us what we needed, and things have gone well from the start.
FUELMATE
Fuelmate have been great to deal with, offering a competitive price against other fuel card companies. I have dealt with the same person each time, which is great, giving consistency and a good service overall. Invoices arrive weekly and if i need any queries answered, i receive a reply pretty quickly, unlike some other companies i have dealt with in the past.
Quick and Efficient
We had out trackers fitted in Nov 23 and they have been helpful with incidents to obtain footage and also very reactive if there is problems with the system.
Excellent service and feedback
A great team of staff at fuel mate…
A great team of staff at fuel mate nothing is too much trouble for them and they are always willing to help a credit to their company.

Antwoord van Fuelmate
Very impressed with Fuelmate
We have been very impressed with Fuelmate and their attention to opening our members accounts. The whole process was really professional. As a buying group we would highly recommend them.

Antwoord van Fuelmate
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







