I use Fuelmate as part of my job. It's a great service that covers the needs of our large fleet. Customer service is excellent. I always get a reply to my queries within minutes. Cards are issued... Toon meer
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We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin... Toon meer
Good customer service, very easy to get in contact with if we have any queries, queries are dealt with promptly.
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Toon meer
Bedrijfsgegevens
Over Fuelmate
Geschreven door het bedrijf
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contactgegevens
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Verenigd Koninkrijk
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
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Excellent Experience
We have had excellent customer service from Fuelmate and a seamless experience. Our engineers have used the fuel cards since they were issued with no problems and the weekly emails regarding the various fuel prices in our area are very appreciated.

Antwoord van Fuelmate
Dan and the team were very helpful in…
Dan and the team were very helpful in splitting and setting up our new accounts within our business. What seemed like it was going to be a complicated task was simplified and dealt with very efficiently. They were very quick at answering email queries and supplying us with information and our new cards.
Thanks for all your help.

Antwoord van Fuelmate
Perfect company
Perfect company, very helpful, everything made easy. Thank you

Antwoord van Fuelmate
We moved over to Fuelmate around 6…
We moved over to Fuelmate around 6 months ago. Prices very competitive and customer services was great. We are kept informed weekly regarding prices. So far so good

Antwoord van Fuelmate
Fantastic Service and Support from Fuelmate
We were undertaking a cost review of all of our suppliers and we had received an email from Callum Smith, having set up a call it was clear that Fuelmate could save us money on our fuel. The whole process was quick and straight forward, the communication was great and we were set up and ready to go quickly. Callum then dropped the new fuel cards to us himself and we are now already seeing savings each week on our fuel. The portal is great and easy to use and the staff could not be more helpful with queries.

Antwoord van Fuelmate
Great customer service
Great customer service , competitive pricing.

Antwoord van Fuelmate
Highly Recommend
We started using Fuelmate 6 months ago. The onboarding process was simple and straight forward. Any questions we had we're dealt with promptly and never seemed like a hassle to the staff who have been a pleasure to deal with. We're extremely happy we chose Fuelmate and would certainly recommend their services.

Antwoord van Fuelmate
Excellent service
Excellent service. Saves you loads of time in the office. All your fuel receipts are on one invoice. Saves me £1000s a year on fuel.

Antwoord van Fuelmate
Honest & Straight Foward
Honest, straight forward and genuine. The service level and communication is second to none.
Quite simply, we ask, we get a reply.
Prices are always great, tips/advice given in advance of fuel price increases.
A preferred partner for our company,

Antwoord van Fuelmate
Fuelmate
We have used fuelmate for a number of years now and cannot recommend them enough. Their online platform is efficient and easy to use and the customer service we get is excellent. Our account manager Dan is always quick to help with any queries.

Antwoord van Fuelmate
Fuelmate supply all our fuel cards and…
Fuelmate supply all our fuel cards and do a fantastic job. Great pricing and a very professional company.

Antwoord van Fuelmate
Great Company
I've been a customer for 18 months now and i am very happy with my experience with Fuelmate
I speak to Fred and Dan who are always friendly and willing to help with any queries.
I would recommend Fuelmate.

Antwoord van Fuelmate
Great support from the team at Fuel…
Great support from the team at Fuel mate and a great range of functions available on the portal

Antwoord van Fuelmate
Fuelmate offer outstanding customer…
Fuelmate offer outstanding customer service to our group and react quickly to any requests we make of them, we are informed without prompting of any large movements in the market place that could effect our weekly costings.

Antwoord van Fuelmate
The process was very simple
The process was very simple. FuelMate provided us with a detailed analysis of each of our businesses, highlighting exactly where we could save a substantial amount of money.
We then started the rollout with two of our businesses—one located in the South East region of England and the other in Aberdeenshire. This allowed us to conduct a fair trial with broad coverage. So far, everything has worked great.
The account team has been quick to follow up with any assistance needed via email, and the portal itself is self-explanatory, making it easy to navigate.
All in all, our experience with FuelMate has been brilliant. I honestly have no complaints and would highly recommend them to other users.

Antwoord van Fuelmate
Great Service Alround
App easy to use and the invoices easy to read also keeping prices down and great communication if we need anything.
Fantastic Services - Would happily recommend.
Over the last year we have built up a very strong relationship with Dan Hall (our Account Manager) who goes above and beyond each week to offer very competitive rates for us. Nothing is too much hassle from the ordering of Cards, pricing structure on a weekly basis and is always happy to help if we have any issues with a Service Station. We as a business Value Dan's time he is always prompt and professional. I wouldn't have an issue recommending Fuelmate for other businesses to use.
Great prices and customer service.
Tired of all the nonsense and…
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest and consistent. There are no solutions that are perfect! That would mean having company fuel cards that were usable at every service station. Wouldn't that be great??? For now, Fuelmate is by far the best solution to my company fuel usage.
A nice not pushy advisor
A nice not pushy advisor, invoices are prompt and easy to manage and review.

Antwoord van Fuelmate
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