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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I use Fuelmate as part of my job. It's a great service that covers the needs of our large fleet. Customer service is excellent. I always get a reply to my queries within minutes. Cards are issued... Toon meer

Beoordeeld met 5 van de 5 sterren

We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin... Toon meer

Beoordeeld met 5 van de 5 sterren

Good customer service, very easy to get in contact with if we have any queries, queries are dealt with promptly.

Beoordeeld met 4 van de 5 sterren

Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Toon meer

Bedrijfsgegevens

  1. Business to Business-service
  2. ook in
  3. Brandstofleverancier
  4. Telematicadienst

Over Fuelmate

Geschreven door het bedrijf

At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.

Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.

As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.

The benefits of working with Fuelmate
  • Streamlined fuel cards
    • Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
  • Dedicated to success
    • Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
  • No hidden costs
    • We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
  • Expert guidance
    • Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

129 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(129)

36 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent Experience

We have had excellent customer service from Fuelmate and a seamless experience. Our engineers have used the fuel cards since they were issued with no problems and the weekly emails regarding the various fuel prices in our area are very appreciated.

17 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thank you for your review! We're delighted to hear you've had such a positive experience with Fuelmate.

Beoordeeld met 5 van de 5 sterren

Dan and the team were very helpful in…

Dan and the team were very helpful in splitting and setting up our new accounts within our business. What seemed like it was going to be a complicated task was simplified and dealt with very efficiently. They were very quick at answering email queries and supplying us with information and our new cards.
Thanks for all your help.

1 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thanks for taking the time to leave such a lovely review Sarah. We'll be sure to share your comments with Dan

Beoordeeld met 5 van de 5 sterren

Perfect company

Perfect company, very helpful, everything made easy. Thank you

12 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thanks for the great review

Beoordeeld met 5 van de 5 sterren

We moved over to Fuelmate around 6…

We moved over to Fuelmate around 6 months ago. Prices very competitive and customer services was great. We are kept informed weekly regarding prices. So far so good

15 september 2024
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thank you for such a lovely review Audrey

Beoordeeld met 5 van de 5 sterren

Fantastic Service and Support from Fuelmate

We were undertaking a cost review of all of our suppliers and we had received an email from Callum Smith, having set up a call it was clear that Fuelmate could save us money on our fuel. The whole process was quick and straight forward, the communication was great and we were set up and ready to go quickly. Callum then dropped the new fuel cards to us himself and we are now already seeing savings each week on our fuel. The portal is great and easy to use and the staff could not be more helpful with queries.

15 januari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thank you for taking the time to leave such a great review. We'll be sure to share your feedback with Callum :)

Beoordeeld met 5 van de 5 sterren

Highly Recommend

We started using Fuelmate 6 months ago. The onboarding process was simple and straight forward. Any questions we had we're dealt with promptly and never seemed like a hassle to the staff who have been a pleasure to deal with. We're extremely happy we chose Fuelmate and would certainly recommend their services.

12 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thanks for leaving such a great review Daniel

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Saves you loads of time in the office. All your fuel receipts are on one invoice. Saves me £1000s a year on fuel.

16 augustus 2024
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

We really appreciate your feedback! Thanks for this great review—glad we could help!

Beoordeeld met 5 van de 5 sterren

Honest & Straight Foward

Honest, straight forward and genuine. The service level and communication is second to none.
Quite simply, we ask, we get a reply.
Prices are always great, tips/advice given in advance of fuel price increases.
A preferred partner for our company,

3 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thanks for the 5 stars—we're proud to always be here to help.

Beoordeeld met 5 van de 5 sterren

Fuelmate

We have used fuelmate for a number of years now and cannot recommend them enough. Their online platform is efficient and easy to use and the customer service we get is excellent. Our account manager Dan is always quick to help with any queries.

11 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thank you for your review! We're delighted to hear you've had such a positive experience with Fuelmate over the years. We'll be sure to pass your kind words on to Dan.

Beoordeeld met 5 van de 5 sterren

Great Company

I've been a customer for 18 months now and i am very happy with my experience with Fuelmate
I speak to Fred and Dan who are always friendly and willing to help with any queries.
I would recommend Fuelmate.

11 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thanks for your positive feedback. We'll share your comments with Fred and Dan :)

Beoordeeld met 5 van de 5 sterren

Fuelmate offer outstanding customer…

Fuelmate offer outstanding customer service to our group and react quickly to any requests we make of them, we are informed without prompting of any large movements in the market place that could effect our weekly costings.

11 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Thank you for the great feedback

Beoordeeld met 5 van de 5 sterren

The process was very simple

The process was very simple. FuelMate provided us with a detailed analysis of each of our businesses, highlighting exactly where we could save a substantial amount of money.

We then started the rollout with two of our businesses—one located in the South East region of England and the other in Aberdeenshire. This allowed us to conduct a fair trial with broad coverage. So far, everything has worked great.

The account team has been quick to follow up with any assistance needed via email, and the portal itself is self-explanatory, making it easy to navigate.

All in all, our experience with FuelMate has been brilliant. I honestly have no complaints and would highly recommend them to other users.

10 februari 2025
Review zonder uitnodiging
Logo Fuelmate

Antwoord van Fuelmate

Hi Nick, thank you for taking the time to leave such great feedback.

Beoordeeld met 5 van de 5 sterren

Fantastic Services - Would happily recommend.

Over the last year we have built up a very strong relationship with Dan Hall (our Account Manager) who goes above and beyond each week to offer very competitive rates for us. Nothing is too much hassle from the ordering of Cards, pricing structure on a weekly basis and is always happy to help if we have any issues with a Service Station. We as a business Value Dan's time he is always prompt and professional. I wouldn't have an issue recommending Fuelmate for other businesses to use.

17 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Tired of all the nonsense and…

Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest and consistent. There are no solutions that are perfect! That would mean having company fuel cards that were usable at every service station. Wouldn't that be great??? For now, Fuelmate is by far the best solution to my company fuel usage.

8 augustus 2024
Beoordeeld met 5 van de 5 sterren

A nice not pushy advisor

A nice not pushy advisor, invoices are prompt and easy to manage and review.

17 juli 2024
Logo Fuelmate

Antwoord van Fuelmate

Thank you for taking the time to leave a lovely review Janice

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