I use Fuelmate as part of my job. It's a great service that covers the needs of our large fleet. Customer service is excellent. I always get a reply to my queries within minutes. Cards are issued... Toon meer
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We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin... Toon meer
Good customer service, very easy to get in contact with if we have any queries, queries are dealt with promptly.
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Toon meer
Bedrijfsgegevens
Over Fuelmate
Geschreven door het bedrijf
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contactgegevens
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Verenigd Koninkrijk
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
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I have just moved our company from…
I have just moved our company from another major fuel card supplier. So far, the level of customer care from both Lewis and Lauren has been fantastic. It has made such a difference in being dealt with as if you are actually valued as a customer. Our account was approved in a few hours and new fuel cards arrived in the week and we're used the next day. Thank you all so much and I look forward to a long and successful partnership.
Gary- Southampton
Great company to deal with
Great company to deal with. Clear invoicing and good customer service. We recommend Fuel Mate
Great Customer Service
Have been with Fuelmate for a few years. Competitive prices, great customer service and instant access to an account manager if needed. If ever I've had a query calls are answered quickly and the query dealt with instantly. Very happy with the service we receive.
Excellent Customer Service
Transferred to Fuelmate from Allstar. Fuelmate charges are so much less. The transition was very simple. Our account manager was very helpful. The customer service is excellent, Fuelmate make you feel like a valued customer.
Highly Recommended
Never had any issues with Fuelmate, account manager and other staff members are very helpful. The invoices are clear and have all of the information we need.
The portal is also really useful.
Highly Recommend
We have worked with Fuelmate for numerous years now. Their customer service is absolutely fantastic, their staff members are so helpful and any query we have is solved quickly. They are always on the other end of the phone or email if we need to reach them. We would highly recommend Fuelmate.
Highly Recommended!
We have always changed suppliers on a regular basis to try and maintain the best price possible however we have stayed with Fuelmate for quite a few years now and that is due to the Customer Service which is the best by far.
Our account manager is always keen to help and even contacts us to give us pre warning of any major price changes so we can prepare accordingly.
We find their prices are extremely competitive and would highly recommend.
A good service
A good service, fairly competitive prices and nice to be able to get to speak to a person and not a machine when calling. Any issues i.e. lost cards the team are quick to act and resolve the problem without fuss.
Good selection of fuel cards
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always done.
Great company to deal with
I have dealt with Fuelmate for a number of years and they are a great company to deal with. Always very helpful and very efficient.
Always resolves any problems and…
Always resolves any problems and provides a first class professional service on time.
Very professional team
Very professional team, Always a pleasure to speak to. Made their case based on figures and this made our decision to swap to them an easy one.
The customer service is exceptional
The customer service is exceptional! No press 1 for this team or option 6 for that team straight through to a human being and every time they're able to assist with whatever my question may be!
Highly highly recommended.
Great Service
I have used Fuelmate on a number of jobs now and I find them all very helpful and the cards can be used in many garages so never any problems getting fuel.
Invoices are clear and have all the information we need.
Couldn't Recommend them more
I have worked with Fuelmate for a number of years now and have been very happy with the service I have received. I am always kept up to date with any changes and any queries are dealt with quickly and efficiently
I couldn't recommend them more
Bonus Electrical receive amazing…
Bonus Electrical receive amazing service from Fuel mate. They are very quick to answer any queries we have and delivery of any fuels cards is very prompt
would highly recommend.
5* service Having used Fuelmate many times over…
Having used Fuelmate many times over the years on high end TV Drama's, I highly recommend. Professional services with great customer service always. And great value.
Highly Recommend
Our company has been using Fuelmate for a few years now and would highly recommend them. Tracy and the team are very helpful when I need replacement fuel cards and they always keep the fuel prices very competitive.
Fuelmate - recommended
excellent company that we have used for around 5 years now. Would heartily recommend FuelMate to anyone.
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