I use Fuelmate as part of my job. It's a great service that covers the needs of our large fleet. Customer service is excellent. I always get a reply to my queries within minutes. Cards are issued... Toon meer
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Lees wat reviewers zeggen
We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin... Toon meer
Good customer service, very easy to get in contact with if we have any queries, queries are dealt with promptly.
Good selection of fuel cards, covering most fuel stations. Price is ok, although it does help if you request they look at the prices every so often, to keep them competitive, which they have always do... Toon meer
Bedrijfsgegevens
Over Fuelmate
Geschreven door het bedrijf
At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
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Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
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No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
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Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contactgegevens
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, Verenigd Koninkrijk
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
4,8
Uitstekend
129 reviews
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IMHO, the only trustworthy Fuel Card Company
These guys are the only ones that don't ramp up their margins when you are not paying attention. I've tried other card suppliers and Fuelmate allow you to get on with managing your business without having to worry if you're always on a good deal or not.
16 november 2023
Review zonder uitnodiging
Excellent and efficient customer service
16 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Good prices and service
Fuelmate seem to keep fuel prices as low as they can rather than playing the games that many fuel suppliers play. Having the same constant point of contact is good and Tracy is always helpful and friendly.
15 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.
Excellent Fuel Card Supplier
Fuelmate made switiching over fuel card suppliers a very easy and smooth transition. All the staff we have dealt with are very helpful and friendly, and very quick to answer all our queries. We would highly recommend Fuelmate for all services they have to offer.
15 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Very prompt service
Emailed a question and received a reply, from Joanne, very quickly, followed by phone call to clarify my query
15 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Joanne.
We have been customers of Fuel mate for…
We have been customers of Fuel mate for around 3 years now. No complaints, our accounts manager is quick to respond to enquiries
15 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Exceptional service and phone…
Exceptional service and phone manner,dealt with our issues very quickly.
Many thanks
DENNIS BUTLER LTD
15 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Great company to do business with
Great company to do business with. We've been with them for 8 years and I don't plan to move to any other fuelcard supplier. They are prompt efficient and polite whenever we need any help. Prices are always competitive.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Exceptional Customer Care
We have always found the Team at Fuelmate extremely helpful, constantly providing great customer care in a prompt and courteous way.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Fuel card issue
The service they provide when contacting them is second to none.
They customer service officer, Tracey, provides an excellent service, with nothing being too much trouble.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.
Finally an honest and trustworthy fuelcard supplier
Finally an honest and trustworthy fuelcard supplier. In an industry rife with bad businesses practice's it's refreshing to have a company doing what is best for their customers and putting the customer first.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
An easy company to work with
An easy company to work with, always a quick response on the phones and nothing is ever to much of a problem. When I have a new vehicle on our fleet the new fuel cards are sent within 24 hours.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Great customer service
Great customer service. Continuous low and competitive prices.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Customer service
The customer service i receive from the team at fuelmate is second to none. Whenever i contact the Customer Service department, i always receive a warm and friendly welcome and outstanding service, nothing is ever too much trouble and the staff make you feel like you are their No1 priority. I would thoroughly recommend Fuelmate to any colleagues in the industry.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Very efficient service
Very efficient service. Any problems we have are dealt with immediately.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
Brilliant
Tracey at Fuelmate is absolutely fantastic. Extremely helpful and professional and always goes above and beyond.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Tracey.
Always happy to help
Always happy to help. Reslove issues swiftly providing great service.
14 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off
Decent Fuel Card Provider
Dan at Fuelmate has been really responsive and helpful whenever we’ve had a query. Pricing is on par with the industry.
13 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you so much for taking the time to leave us a 5-star review! We are so grateful for your kind words and feedback and will share with Dan.
I have dealt with Fuelmate for a number…
I have dealt with Fuelmate for a number of years and on the rare occasion we have an issue its always resolved quickly and positively. A company with old fashioned customer service.
3 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
A great company with good…
A great company with good communication.
Nothing is too much trouble and they are always happy to help.
Replacement fuel cards are sent out very quickly.
Would highly recommend.
9 november 2023
Review zonder uitnodiging
Antwoord van Fuelmate
Thank you for taking the time to leave us such a great review! We put a lot of effort into our customer service, and it's always rewarding to hear that our hard work is paying off.
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