furmoo.com Reviews 

317
•
TrustScore 3 uit 5

3,2

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Beoordeeld met 3 van de 5 sterren

I've brought approximately 7 pairs of Furmoo slippers over the years but find myself disappointed with length of time it takes, only ordered inners! Took nearly 6 weeks, Winter is nearly over! I know... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I’ve bought furmoo slippers in the past and I’ve been really happy, but after this last experience I would never buy from them again. They took over 2 months to arrive, despite three emails back and f... Toon meer

Beoordeeld met 4 van de 5 sterren

The slippers I bought finally arrived and I love them. So well made, gorgeous colours and so comfy I haven't taken them off BUT, customer expectations need to be better managed at point of sale, not a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Beautiful bags, so soft, for a small bag, its really quite roomy, can fit a full sized wallet, inhaler, lipbalm and pens etc and some of my daughters items I get handed along the way. Got a free w... Toon meer

Bedrijfsgegevens

  1. Handtassenwinkel
  2. ook in
  3. Schoenengroothandelaar

Geschreven door het bedrijf

Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

317 reviews

5 sterren
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3 sterren
2 sterren
1 ster

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Heeft 65% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,2

Alle reviews

(317)

34 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Furmoo addiction

Love love love Furmoo. Amazing customer service, every piece is unique and so dang pretty 😍 I've got several pieces now! Always get compliments on my bags or wallet when I'm out.

6 juli 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Aww, thank you so much Amber, we are so happy to hear this!

Beoordeeld met 5 van de 5 sterren

Repeat buyer

I am a repeat buyer and have purchased multiple bags and slippers from Furmoo and have plans to buy more. The products are just gorgeous. While on one occasion delivery was a bit slow, it is to be expected with the nature of the products and communications with the company were great with quick responses.

1 juni 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Thank you so much Alison <3

Beoordeeld met 5 van de 5 sterren

I have SO MANY Furmoo bags and 3 pairs…

I have SO MANY Furmoo bags and 3 pairs of slippers! Their customer service is above and beyond! Fast shipping, amazing quality!

18 februari 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Thank you Chantelle, so pleased to hear this :)

Beoordeeld met 5 van de 5 sterren

Furmoo is bloody amazing !

Furmoo is bloody amazing !
Where to began…
Staff are friendly helpful and just straight to the point. Every time I have emailed regarding an order they have communicated back within a couple hours with the most lovely helpful way.
The products are just fantastic I have probably too many Furmoo items now however every purchase I receive has blown my expectation 100% the quality of leather and cow hide is amazing and last for years, especially there slippers three and half years going on and I am still in love with my slippers.
So would I recommend Furmoo….. ALWAYS A MASSIVE YES

Thank you Furmoo team your all amazing 💕

17 juli 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Such a lovely review, Thank you Teigan X

Beoordeeld met 5 van de 5 sterren

My Furmoo Addiction Began 2017

Been one of Shelley very first customers & my very first nz product ever purchased here as moved here from oz and she is a delight to chat with over the phone…
All my herd family purchases over the years since 2017 have been excellent & never had to return anything back.
All Furmoo products are made with
lots of LOVE ❤️

17 juli 2023
Review zonder uitnodiging
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Antwoord van furmoo.com

aww thank you!

Beoordeeld met 5 van de 5 sterren

5 star

Fast service, products as described and quality is amazing

11 juli 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Thank you :)

Beoordeeld met 3 van de 5 sterren

Mystery packets

I found delivery slow and a lack of communication from furmoo:( but I finally did get my three mystery bags’ on the sight it show’s mystery boxes which had several items in,that was a bit misleading as actual fact the items come in packets, bit confusing for first time buyers.
I loved the 149$ mystery pack that was well worth the money also the 99$ mystery bag was nice
I also ordered the 49$ bag and was disappointed in a small coin purse and glasses case, I won’t buy the 49$ bag again but the other two options I would.
Looks like good quality and made in NZ is awesome, will support Nz small business

16 juli 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

Hi Gaye,
The mystery boxes are sadly a pre order item so they do require 21 working days for delivery. However totally understand the wait is annoying, I am so pleased to hear you were happy with 2 of your mystery boxes, if you ever wish to place another order for a mystery box please feel free to reach out to the team so we can organise you a goodie :)

Beoordeeld met 5 van de 5 sterren

Amazing bags

Amazing bags, I own numerous, always quick shipping and fantastic communication.
I always receive compliments when I travel internationally with my Furmoo bags X

17 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Beautifully crafted

I am a very happy customer, with two amazing handbags ordered so far from Furmoo. One was a birthday present and one for myself. They are both amazing. I was so impressed with the quality and then the confidence boost it gives me to wear it. Communication and customer service is impeccable too. I had a special request and the Furmoo team worked wonders to fulfill my order perfectly... 5 Star!

16 juni 2024
Review zonder uitnodiging
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Antwoord van furmoo.com

such a lovely review thank you Anna! So pleased you were happy :)

Beoordeeld met 5 van de 5 sterren

I love FURMOO

I purchased slippers and two bags. Fantastic quality. Love FURMOO!!

1 november 2023
Review zonder uitnodiging
Logo furmoo.com

Antwoord van furmoo.com

Thank you Lisa :)

Beoordeeld met 5 van de 5 sterren

I’m a repeat offender

I’m a repeat offender, and have purchased Furmoo on multiple occasions. Top notch quality and beautiful designs. The only thing to note is that most products take 21 working days to make, so you have to patiently wait for your goodies. I have 2 handbags, one travel bag, 2 heart shaped coin purses and am eagerly awaiting my table runner

21 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Service Love thy Furmoo

Absoloutely great customer service and fantastic product made with amazing care. I have alot of Furmoo products and have had the most amazing customer service both in general or sorting something out for me. The products are made well very well and I have more than a herd, and I don't regret buying any of them or the great customer service from Shelley, Bree or the staff it's great.

16 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love my furmoo's!

Love my furmoo's!!
I have brought multiple products over the years and they have always been great quality and very fair pricing.
My wallet is over 6 years old now and still in great condition. People just want to touch it!! Haha
Top notch product and service and quality NZ business

17 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Why are there only 5 stars?

Why are there only 5 stars?
Wonderful NZ company, quality is exceptional and customer service fantastic. Honest people, each item is individual and stunning.
On my last trip through customs the officer fell in love and wanted to keep my handbag, and restaurant staff in Brisbane have named one for me - because buying Furmoo means being part of the family.
Have an issue? Email the team.
Want a special item not on the website? Email the team.
Delivery is super quick in NZ and even overseas timeframes are really good (yes I am an expat!).
PSA: addiction warning … one item will never be enough.

17 juli 2024
Review zonder uitnodiging

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