Furnley House Reviews 

85
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 2 van de 5 sterren

My wife and i were moved to Furnley House after they bought out our existing FA's business. Their internal systems simply are not up to scratch with incorrect docs being uploaded to the portal which i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Jon from Furnley House was very professional, courteous and friendly at all times. The team came up with a comprehensive report based on our needs and wishes. The report highlighted a number of option... Toon meer

Beoordeeld met 5 van de 5 sterren

Can't thank Darren enough for sorting out two life insurance policies we had that was out of date. He was accommodating with the initial meeting and listened to our new needs, then went away to sort t... Toon meer

Beoordeeld met 5 van de 5 sterren

The team at Furnley House were fantastic. They dealt with our matters in a prompt, professional way. They helped us with our remortgage (Kev), pension (Jonathan) and life insurance(Darren) planning. W... Toon meer

Bedrijfsgegevens

  1. Financieel adviseur
  2. ook in
  3. Financiële planner
  4. Hypotheekmakelaar

Geschreven door het bedrijf

Your Financial Planning Partners. We're here to help you live the life you want to lead.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

85 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(85)

17 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Fees too high. Poor returns.

Some useful advice and information. Some questionable advice. Ongoing fees too high. Poor investment performance. Moved to a low cost tracker fund with another provider and much happier.

7 augustus 2024
Review zonder uitnodiging
Logo Furnley House

Antwoord van Furnley House

Hi Tim

It is disappointing to hear that we have fallen short of meeting your expectations, and I would really value the opportunity to speak with you to better understand how you feel we could have improved your overall experience.

If you would be willing and able to have a brief chat, could you please contact me at andy.pardoe@furnleyhouse.co.uk to arrange a suitable time.

Kind Regards

Andy Pardoe

Compliance Manager

Beoordeeld met 5 van de 5 sterren

Amazing

Me and my partner are both first time buyers and we got in contact with furnley house to speak to a mortgage advisor, Zak was then our mortgage advisor and from the first minute we spoke to him he made us feel really at ease, he answered my 1 million questions to help me fully understand each step which he did brilliantly. I absolutely fully recommend.

15 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exellent Pension Management

I have been a client of Furnley House for more than 7 years and I am very pleased with their financial advice and management of my pension fund. All of the team are very professional, yet friendly. They are easily contactable and have always provided a prompt response to any queries.

14 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Vert attentive, helpful and accomadating

Vert attentive, helpful and clear offering plenty of opportunities to discuss mortgage options both over the phone and over email. Also able to provide communication through many forms of media so a great way to fit in with your busy lifetyle!

12 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service from Furnley House

I cannot thank and recommend Zak and David at Furnley House enough. They both were amazing helping me sort out my mortgage. They went above and beyond to make sure I got the best deal possible and went through all possible options with me. Nothing was too much trouble and they continuously answered all my questions and queries, helping ease any concerns I might have had. They were both so approachable and supportive and couldn’t do enough.
Thank you both so much for all your help and support.

23 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Clear advice and useful updates

As someone without much knowledge of financial planning, I find my annual reviews clear and easy to understand. The online platform is useful for information and updates in between annual reviews and there are also more general financial updates sent via email.

2 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service, clear options of the market and lovely people to do business with

Have been using Furnley House now for my past 3 remortgages and have always had an excellent service and felt like we have come away with the best deal out there on the market. Kevin who has dealt with us the past 3 times has always been excellent on presenting options available to ensure that we are comfortable and clear on any choices we are making. Always delivered on timescales which is why we keep going back. They offer other financial advice services but we have not experienced these directly but would definitely consider given our mortgage application experience.

31 juli 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Exemplary Service Jon Kirkby…

Both Darren Bradbury and Jon Kirkby have been extremely patient, understanding and very helpful with their advice. The work they did for us was timely, constructive and tailored to our specific needs and requirements.
We are more than happy with the service given by Darren and Jon and would not hesitate to recommend them both for financial advice and life cover etc.

18 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Furnley House

The team at Furnley House were fantastic. They dealt with our matters in a prompt, professional way. They helped us with our remortgage (Kev), pension (Jonathan) and life insurance(Darren) planning. With the current economic situation, they ensured we understood all the steps, costs and consequences. They took time to understand our needs and tailor-made suggestions to meet our requirements, ensuring they found the right products for us. The team made us feel we were in safe hands, and we would definitely recommend them.

6 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant, friendly & honest. I had know idea on what I needed, Darren explained everything to me, what I need & what Furnley house offer. I was more than happy to trust Darren in finding me the right cover, which he did very quickly. Brilliant service.

14 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mortgage for a renovation

Kevin has been involved with with us for the last 12 months, initially helping us to release funds for our house renovation and build our dream home, and then once this was completed got us an amazing deal on our remortgage. I don’t know how he does it but the whole process was seamless. This is testament to the relationship Kevin and Furnley house have with the banks. Thank you for everything.

2 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service - would highly recommend

When you are buying insurance you want to be able to trust the information and advice you are being given.
Darren did exactly that. He made the process clear and explained not only what he was doing, but also why.
Great service!

26 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A very happy relationship with Furnley House…

Our relationship with Furnley House started in September 2019 and they have always been open, honest, reliable, professional and friendly with us; using language we understand and a very friendly and comfortable. Friendly and always there when we need them. We always deal with Paul F and have happily recommended them to family and friends; who, in turn, have to us how happy they are with their service and professionalism. We can't recommend and thank them enough.

27 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Darren Bradbury was recently highly…

Darren Bradbury was recently highly recommended to me from a mutual friend to discuss personal income protection. I now have this in place as a result of Darren’s support and advice. I would also highly recommend Darren to anyone.

25 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Enthusiastic and totally professional services

I have had the pleasure of working with Kevin and Neil at Furnley House over many years. They have been incredibly helpful in dealing with everything from my mortgage requirements and pension planning. Enthusiastic and totally professional services. All round nice people to deal with. Thank You Furnley House.

15 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend

Kevin, Neil and Darren, amongst others, are very skilled professionals that listen very carefully to their customers to best help them with any financial project they might have. I had help from them in setting a mortgage up at short notice, financial planning, investing, insurances, income replacement. Very happy to know they’re here to help.

20 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great honest advice.

I can highly recommend Darren Bradbury from Furnley House. He looked at our existing policies and gave good honest advice for life insurance and protection. We were made to feel that it wasn't as confusing as we thought and he talked through all the options. We felt that he really understood our situation and we were extremely happy with his approach.

28 april 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer for many years now!

Have been using Furnley House for several years now and have always found them to be excellent with wonderful staff, great communication, friendly, really insightful and helpful and all round 10 out of 10! Jean-Paul has been excellent is helping us think through our longer term financial planning over the last 6 months and Aimee Hogg was brilliant in helping us arrange our recent re-mortgage. Highly recommend!

4 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Life Insurance and Income Protection…

Life Insurance and Income Protection arranged with Darren. We had some idea of our needs but he was very thorough in making sure we got the right cover for our budget.
Communication was excellent, prompt clear and concise.
We look forward to discussing our Pension needs in the future.

4 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Appointment with Darren Bradbury

Appointment with Darren Bradbury. I wanted to ensure my children would be looked later in life and Darren talked me through my options. He was friendly, professional and honest with the information being given. After answering a few questions he found the perfect package that suited my needs, so now I have peace of mind that my children will be looked after should anything happen to me. Overall, a pleasant, positive experience. Thank you so much for your wonderful service 👍

28 april 2023
Review zonder uitnodiging

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