First order was delivered using EVRI who were appaling said they tried to deliver first 3 times stating no one answered, the delivery address is manned 24/7. The second consignment was delivered using... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Experience in purchasing was great but my goods are split in half, one received on Saturday and the rest still not received
Bedrijf heeft geantwoord
I’ve given 5 stars, more for after-sales care as there were issues with my initial order. I received the wrong items, items that weren’t in good condition at all. Nobody is clear on what happened but... Toon meer
Bedrijf heeft geantwoord
Expected and needed delivery within a couple of days over a week later still nothing!!!
Bedrijfsgegevens
- Winkel
- Bakkersmateriaal
- Kindermeubelwinkel
- Meubelfabrikant
- Kantoormeubilair winkel
- Restaurantbenodigdheden winkel
Geschreven door het bedrijf
With over 45 years experience in producing plastic cases and boxes, Fuzzy Brands is a leading expert in plastic production. We offer high quality, durable products at competitive prices. Fuzzy Brands also produce a range of tables and desks suitable for schools, offices and conference centres. Our vision is to deliver outstanding products, supported by outstanding customer service, to the UK market.
Contactgegevens
Unit 2, John Smith Enterprise Hub, 200 - 222 Cotton Lane, DE24 8GJ, DERBY, Verenigd Koninkrijk
- 01332 419667
- sales@fuzzybrands.com
- fuzzybrands.com
3,6
Gemiddeld
44 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Work brilliantly
30 januari 2023
Antwoord van Fuzzy Brands
Good morning Rita. Thank you very much for your kind review. Nigel Cass
Plastic carry case
Product i required found easily with a variation of options at good value. Would definitely use again in the future.
19 januari 2023
Antwoord van Fuzzy Brands
Good morning Richard. Thank you very much for your positive review. Kindest regards, Nigel
Great Cases & Customer Service
Great cases which I’m using to store my daughters’ art/craft supplies in.
Originally ordered one red & one blue but blue ended up being out of stock. A lovely lady called Kathy phoned me to let me know and get an alternative colour sent out.
So overall happy with the products and the customer service I received - thank you!
11 januari 2023
Antwoord van Fuzzy Brands
Dear Victoria. Thank you very much for your kind review. We are delighted that your daughter is finding the product useful for her arts supplies.
Arrived quickly and crates good…
Arrived quickly and crates good quality. Just what we needed. Would definitely use again
2 december 2022
Antwoord van Fuzzy Brands
Dear Mac, thank you very much for your kind review. Regards, Nigel
Antwoord van Fuzzy Brands
Hi Bridget, thank you very much for your review. Kindest regards, Nigel
Excellent service
Arrived as expected and after a quick and very helpful chat with Fuzzy Brands, by the method that suited me. Product is as expected and very strong.
11 november 2022
Antwoord van Fuzzy Brands
Good morning David. Thank you very much for taking the time to provide such a positive review. Kindest regards, Nigel
Fast delivery
9 november 2022
Antwoord van Fuzzy Brands
Hi Michael, thank you very much for your kind review. I hope your botte crates do the job. :-)
Very quick on sending out the goods
Very quick on sending out the goods, when arrived well packed
20 oktober 2022
Antwoord van Fuzzy Brands
Good afternoon Mike. Thank you very much for your review. I will pass it on to the team. Kindest regards, Nigel Cass (Sales and Marketing Manager)
Strong sturdy grate
10 oktober 2022
Antwoord van Fuzzy Brands
Good afternoon Ruth. Thank you so much for your positive review. I'm delighted our 20 bottle crate is a success! Kindest regards, Nigel Cass (Sales and Marketing Manager)
Sturdy product better than expected
quick delivery - good sturdy product which was better than expected.
5 oktober 2022
Antwoord van Fuzzy Brands
Hi Julie, thanks you very much for your review. I am delighted you are pleased with your order. Kindest regards, Nigel Cass (Sales and Marketing Manager)
Bottle Crate
Placed order- delivered very quickly, well packaged and item as described7.
Very Happy
7 oktober 2022
Antwoord van Fuzzy Brands
Good afternoon Graham. Thank you for taking the time to provide a review. Your comments are appreciated. :-)
Experience in purchasing was great but…
Experience in purchasing was great but my goods are split in half, one received on Saturday and the rest still not received
4 oktober 2022
Antwoord van Fuzzy Brands
Good afternoon Victoria. Many thanks for taking the time to provide a review. As per my email yesterday (10th October):
"Good morning Victoria,
As we only had half of your order available in stock when you placed your order we shipped 3 units immediately. The remaining 3 were shipped on the 8th, so you should receive them by midweek."
As today is Tuesday I am confident you will receive the balance of your order by midweek (Wednesday). However, please contact me if you do not receive your delivery by Wednesday 18:00 and I will investigate further.
Kindest regards,
Nigel Cass
Sales and Marketing Manager
Fuzzy Brands
Excellent service and brilliant communications.
Needed a quick delivery and Fuzzy were very helpful in accommodating out needs. The crates arrived in good time for our event.
13 juli 2022
Antwoord van Fuzzy Brands
Hi John, thank you very much for your review. I'm glad we were able to turn around the replacement crates for you immediately. Hope they meet your requirements. :-)
Not received what I ordered ages ago…
Not received what I ordered ages ago and your asking for a review before it comes 👎
5 juli 2022
Antwoord van Fuzzy Brands
Good morning Mark. I am sorry that you have not yet received your order. You placed your order with us on the 27th June at 14:17. We packed and posted your order the following day. I have checked with the carrier (Evri/Hermes) and they received your order into stock on the 4th July (I can't explain why they didn't do this sooner). You parcel is currently listed as at the depot and scheduled for delivery as of today. This is your tracking number: H01M8A0004439219.
Very helpful and quick
4 juli 2022
Antwoord van Fuzzy Brands
Thank you very much for your positive review Stephen.
Prompt delivery and just what we needed
27 juni 2022
Antwoord van Fuzzy Brands
Good afternoon Melanie. Thank you very much for your kind review. Always happy to help. :-)
Great quality product ,delivered…
Great quality product ,delivered promptly
You Can't ask for any more
20 april 2022
Antwoord van Fuzzy Brands
Good morning Mr Sutton, thank you very much for your kind review. We appreciate you taking the time to provide this review. Please call again! :-)
Only let down by he courier service
Only let down by he courier service, failed to deliver in the time slot on Saturday apologized and said they would email Monday and the turned up unexpectedly Sunday afternoon.
5 april 2022
Antwoord van Fuzzy Brands
Thank you very much for your review, Jon.
My parcel arrived damaged which was not…
My parcel arrived damaged which was not their fault. They resolved it incredibly quickly. However, the best part of the service was the customer service. It was efficient, friendly and absolutely hilarious. The most engaging I have ever experience. Nigel you made my day - don't ever change.
4 april 2022
Review zonder uitnodiging
Antwoord van Fuzzy Brands
Wow! Thank you so much for your kind review. Will keep up the struggle against change. :-)
Delivery still not here !!!Expected and needed delivery within a…
Expected and needed delivery within a couple of days over a week later still nothing!!!
21 maart 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.