I have tried a couple of server hosting services, and this one is the best I have found. It has great pricing, a great UI, and actually integrates AI in well if you care about that kind of stuff. The... Toon meer
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I only started using their server hosting a week ago, and most things have been going smoothly. Although they had a shortage of Asia servers, they got back to me and said everything would be in order... Toon meer
I've had this server for a few days now, and I'm already beyond impressed with every aspect of the service. Fair pricing, easy to use, AND amazingly helpful/fast customer support. This company is doin... Toon meer
The worker stayed up late just so he could help us with some questions which then turned into him setting up the server which we really appreciated! I’d gladly have him help again with how quick and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
GameTeam offers industry leading game server hosting. All our plans include predictable pricing, latest generation hardwares, intuitive control panel, gamer-friendly features, unlimited slots and storage..
Contactgegevens
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Verenigd Koninkrijk
- gameteam.io
4,3
Uitstekend
31 reviews
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The Server is easy to setup but the…
The Server is easy to setup but the ticket system has no response
I have pay extra $3 for the singapore server. However, it is 250ms when my friends and I connected from Hong Kong. Usually, when we connect a server which in singapore from hong kong, it is only 50-70ms.
I have submitted the ticket for this yesterday but no one answered me so far.
Updated on 26 Feb: the ticket still got any response today and the ticket is closed by them. And also they are flagging all the negative feedback in trustpilot, this is ridiculous. What a trash company!
23 januari 2024
Antwoord van GameTeam
First of all, we apologize for the problem you are experiencing. Due to high demand, sometimes our response time to support requests may take longer. However, we try to compensate by offering gifts such as additional RAM and time extension to ensure satisfaction.
We understand that connections from Singapore to Hong Kong may occasionally experience high ping. Such situations may be caused by factors such as network infrastructure and density. Remember that there is a distance of 3000km between these two locations. If you normally connect to such a server and receive fewer ms, this is because the connected server is customized differently with proxy or similar infrastructures.
Additionally, we only flag Trustpilot reviews under certain circumstances. To understand whether comments submitted are spam or written by competitors, we request more information from the reviewer. If they do not share their e-mail addresses registered in the system, we will mark the comment.
Finally, as GameTeam, we constantly work to keep customer satisfaction at the highest level and we will continue to improve our services with your feedback. We hope to see you again in the near future. Until then, take care and good luck!
Stay away, terrible server, terrible customer service
Overall the Palworld launch for these servers was absolutely terrible. The prices charged here are also ridiculous high. I dont reccommend at all, find a better offer
Edit 6/28: lol at the reply only 6 months later! Well when you charge top dollar, claiming to have top tier specs, yet the server ping was at a constant 200+MS (for the nearest location to me too) I don't know what to tell you buddy.
My comment on the server pricing, in no way, claimed to be because I was unaware of charges. If that's what you assumed well then it says more about you than I.
Moreover, the reply from your team, to my legitimate experience speaks volume and is another reason I would never endorse or associate myself with your services.
20 januari 2024
Antwoord van GameTeam
Hello Brian,
In order for us to assist you better, you need to post a more specific comment about the issue you are experiencing.
Our pricing is commensurate with the high-performance hardware and superior infrastructure we offer. We aim to maximize your gaming experience with AMD Ryzen 9 CPUs, unlimited NVMe SSD storage and the latest generation hardware. With the server hardware we offer, you can see that our prices are very affordable compared to companies offering the same features.
Moreover, you already see the price when creating the order and on the payment page. The comment you posted gives the impression that your card was overcharged or that you were presented with hidden fees. This is wrong.
Non-existent customer service
Had issues updating my server, submitted a ticket and 1 day in, still no one responded to it. So much for 24/7 support.
1 februari 2024
Review zonder uitnodiging
Antwoord van GameTeam
Hello!
First of all, we apologize for the update issues you are experiencing and the delayed response to your support request. We stand behind our commitment to provide 24/7 support and know that such delays are unacceptable. Our response times may sometimes be extended during periods of high demand, but this does not mean that the problem you are experiencing cannot be solved.
In order to serve you better, we aim to ensure your satisfaction by offering compensation offers such as additional RAM and time extension.
As GameTeam, customer satisfaction is our top priority and we take the necessary precautions to prevent such situations from recurring. We appreciate your feedback so we can continue to continually improve our services.
Thank you so much!
Good service and fast response.
30 januari 2024
Review zonder uitnodiging
Great Support Team
Probably 1 of the better server providers out there. Had some problems with my server at the start but after I contacted the support team them they immediately address and issue and assist me with it.
30 januari 2024
Review zonder uitnodiging
Best Server Hosting out there
Have nothing but good things to say about GameTeam. Awesome customer support and top notch servers.
30 januari 2024
Review zonder uitnodiging
10/10 All around
Fast responses, they get things done quick.
No changeup no curveball just straight gas.
30 januari 2024
Review zonder uitnodiging
Outstanding customer support
Palworld server works great, and support was very quick to respond to my concerns. They helped me with some questions regarding server settings and were very quick to migrate the server to another region when requested to do so.
21 januari 2024
Wonderfull service and the agents are…
Wonderfull service and the agents are really kind and helpfull, tahnks a lot.
16 september 2022
Review zonder uitnodiging
I've had this server for a few days…
I've had this server for a few days now, and I'm already beyond impressed with every aspect of the service. Fair pricing, easy to use, AND amazingly helpful/fast customer support. This company is doing things right and I highly recommend them for anyone who wants a dedicated server.
13 september 2022
Review zonder uitnodiging
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