Not a single negative thing to say. It arrived on time and the quality is very good. It looks beautiful and high quality and the package is so cute. The little details are everything. Im glad that I o... Toon meer
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Incredibly responsive and friendly staff. They replied to my emails quickly and addressed my query effectively. Their dice and coin selection is also among the best in the UK, and I'm glad to ha... Toon meer
I bought a figurine from Gamete it was a early development project that required backers. I honestly wasn't sure if this site was legit. But thought meh it's only £30. Won't lie completely forgo... Toon meer
I surprised my son with these items (below) and he was beyond excited. They are unique and of high quality. They were not only packaged safely for shipping, but each was wrapped in lovely paper. F... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
GAMETEE Co. Ltd. is an artist-owned, independent business based in the heart of England. We believe in an honest and beautiful approach to design that celebrates utility, timelessness, and traditional methods of hand crafting. We masterfully craft luxury pieces for gamers worldwide.
Contactgegevens
Verenigd Koninkrijk
- customersupport@gametee.co.uk
- gametee.co.uk
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Fantastic company with friendly faces
Fantastic company with friendly faces! All of the items that I have purchased form Gametee have been high quality and lovingly designed. I have also kickstarted one of their projects. They maintained a high level of communication throughout and produced an amazing product at the end of it. I now own a wallet, 4 t-shirts, a notebook and one of their steel signs from their store ;)
Honestly I'm very confused to see several negative reviews on this page and would have no hesitations recommending Gametee to anyone I know.
no tracking, no items, no money back.
I had no tracking information, none of my items have arrived after weeks and weeks... I contacted customer service, they were rude, they didn't understand what I was saying (I was writing in plain english) and they simply stopped answering me after two messages !
I contacted customer service many times…
I contacted customer service many times and had an unpleasant experience. In the end they took my feedback as staff abuse when I only stated that I was lied to about when my second attempt, replacement package was actually sent to me(there was more things I was unhappy about but that was the main point of the emails). The package had a signature and date. It was a week after the date I was told it was sent to me. They don't give you a receipt with a replacement when an order goes wrong and only tell you when it was sent out. The person from customer service then took it personal and said they were upset that I would call them a liar...even though it's a lie since the package literally has a date from when it's actually sent. Then they said I was banned from shopping from them because abusing staff is not tolerated. It was comical how they take calm, factual feedback as staff abuse. And they banned me after I had already said that I wouldn't be shopping on their site anymore. So it was like an immature person trying to ban me because I had already said I wouldn't be a customer anymore. It made no sense how they acted toward me as a customer. I'm obviously upset with the poor service I received.
Oh and it was about 2 months for me to get just one print that I ordered.
It has been 2 years since I placed my…
It has been 2 years since I placed my order, and one year since I last heard back from them. The only way to contact them is via email, and they do not respond.
I will not be shopping with them again
I first supported this company via…
I first supported this company via Kickstarter and got a great wallet. After 3 years of using the wallet I was looking to get a new one and decided to come back to Gamtee as I really liked my original wallet.
It was easy to order via their website and delivery was quick. I have yet to use my new wallet but it looks just as good as my first one. Would use this site again.
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