Found this company after checking out numerous others online to be very well priced and when the flag stones arrived they were excellent quality. Delivery was in on time too so would happily buy again... Toon meer
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Lees wat reviewers zeggen
This company offered and delivered the complete package, from ordering to delivery. The product is brilliant. Whilst the stones are cast, they do NOT look like concrete and give a very natural appeara... Toon meer
The lovely stone edgings I ordered arrived quickly and carefully packed on pallets. Sadly they weren't quite what I expected. However the friendly, pleasant Customer Services and after sales were tot... Toon meer
I ordered some Tudor Rose edging stones online and chose to go collect them myself. Very helpful and friendly staff. Edging stones are now installed and they look fabulous.
Bedrijfsgegevens
- Hoveniersbenodigdheden winkel
- ook in
- Bestratingmaterialen leverancier
- Fabrikant
- Natuursteenleverancier
- Stenenleverancier
- Tuincentrum
Geschreven door het bedrijf
We have been helping customers to create beautiful gardens for over 60 years. Specialising in the supply of paving, decorative path edgings, stepping stones and gravels for people who love their gardens. We use this wealth of experience to help customers, by ensuring that the products that we offer are of a high quality, the website is clear and easy to use, and that the customer service that we offer is second to none.
Contactgegevens
Gardenstone House, Shaws Estate, Sodylt,, SY12 9EL, Ellesmere, Verenigd Koninkrijk
- 01978 710685
- info@gardenstone.co.uk
- gardenstone.co.uk
4,9
Uitstekend
935 reviews
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Extremely efficient and helpful
18 augustus 2023
Delivery conditions will lose them business
Ludicrously inflexible attitude to delivery. The small print in delivery conditions ties you up in knots. Fortunately I read the conditions thoroughly ahead of dispatch then questioned whether (a) they would deliver on to my property and (b) whether they would take the pallet away upon completion of delivery. I was told NO in each instance. I cancelled my order immediately. Allowing your delivery contractors to determine conditions is like having the tail wag the dog, and will lose GardenStone business.
14 augustus 2023
Antwoord van Gardenstone
Hello,
Thank you very much for your feedback and we are very sorry that the delivery method was unsatisfactory for you.
As a small family business Gardenstone is not yet set up to run our own fleet so we rely on haulage companies to assist us and we don't currently have the set up to be able to travel the country to collect pallets but it is something we are seriously looking into for the future.
All our information is set out on our delivery information page. www.gardenstone.co.uk/delivery
Our dispatch team are always on hand to resolve any issues or offer solutions for your delivery. We work closely with our haulage company and always manage to find a solutions for our customers who have a challenging delivery situation.
Once again, I apologise for any confusion and I'm very sorry you had to cancel your order.
Kind Regards,
Hattie
The Gardenstone Team
Service was prompt and the garden…
Service was prompt and the garden edging stones were as described - a good product albeit expensive. Delivery came on the scheduled day, however the edging stones were delivered to a random house some distance away. I then had to spend a couple of hours wheeling them up the road in a wheelbarrow. One of the stones was broken, presumably on delivery. It’s hard to understand how this happened as I was at home when the delivery happened. Fortunately my (distant) neighbour was understanding about his drive being blocked as I sorted this out.
13 augustus 2023
Japanese stepping stones
So pleased with these stepping stones. They were easy to order and were delivered within a few days. Many thanks
14 augustus 2023
Beautiful stones made a big difference…
Beautiful stones made a big difference to the Front Garden!
1 augustus 2023
River pebble delivery
Great product. Easy to order and quick to deliver. Delivery was super easy, thank you
28 juli 2023
I purchased some samples
I purchased some samples, they came quickly and well-packaged. I had a follow-up email to ask about their suitability for my project. The samples of pavers were of good quality, but did not work with my plan.
13 juli 2023
the order arriveded at time they said…
the order arriveded at time they said and was very helpful driver.
7 juli 2023
Fantastic terracotta tiles.
Fantastic terracotta tiles.
really very beautiful.
Accurate but expensive transportation for a few pieces.
very happy all in the family
4 juli 2023
Friendly
Friendly, informative staff that did all they could to help. Products are good quality and well priced. Won't be going anywhere else now!
3 juli 2023
Delivery driver was rude
Delivery driver was rude, unhelpful. Basically couldn’t wait to throw it on the pavement and bugger off.
Totally unhelpful, won’t be using again
23 juni 2023
Ordered a sample of stone sleeper which…
Ordered a sample of stone sleeper which was broken on arrival.
I have contacted the company via email and through PayPal with no response.
I wouldn't have contacted the company at all because it was a sample, however, this is still something that is being paid for and wouldn't expect it to be broken.
27 mei 2023
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