Brandon and Sophie have been so great with helping my partner and I find our new flat in London. Brandon was lovely on our viewing, very professional and knowledgable. Sophie has helped with the whole... Toon meer
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I visited Gareth James in Peckham initially to see if i would be comfortable dealing with them in the sale of a flat in Peckham. I am truly pleased to say that i instructed them based on their profes... Toon meer
Bedrijf heeft geantwoord
Both Brandon and Sophie at Gareth James have been completely fantastic in the whole process of me finding my rental in London. I had not had the most positive experiences with other agents who h... Toon meer
Bedrijf heeft geantwoord
I have no hesitation in recommending Gareth James as agents. The whole team have been thoroughly professional and a breath of fresh air to deal with. Sophie has been lovely and sorted out all the comp... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Makelaars
- Huurwoningen
- Kantoorvastgoedbedrijf
- Eigendomsbeheerder
- Taxateur onroerend goed
- Vastgoed verhuurbedrijf
Geschreven door het bedrijf
WE ARE VERY PROUD TO BE AN INDEPENDENT ESTATE AGENCY WITH A REPUTATION FOR INTEGRITY, EFFICIENCY AND TRANSPARENCY. Gareth James is a family-owned business that has been active in the Southeast London property market since 1994. Our aim is to provide the best service in the industry, and we are proud of our 4.8 Trustpilot rating and 2021 British Property Award first prize for lettings. We understand the importance of local community, culture and creativity and that is why we strive to support organisations and activities that showcase the best of the most vibrant and exciting part of London!
Contactgegevens
129 Bellenden Road, SE15 4QY, London, Verenigd Koninkrijk
- 0207 732 4330
- sales@garethjames.com; lettings@garethjames.com
- garethjames.com
4,9
Uitstekend
148 reviews
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Sophie was amazing and great to deal…
Sophie was amazing and great to deal with I hope she continues to be a tds customer for a long time
Thank you for being so greatful
7 augustus 2026
Review zonder uitnodiging
Antwoord van Gareth James Property
Sophie was amazing and great to deal…
Sophie was amazing and great to deal with I hope she continues to be a tds customer for a long time
Brandon and Sophie have been so great…
Brandon and Sophie have been so great with helping my partner and I find our new flat in London. Brandon was lovely on our viewing, very professional and knowledgable. Sophie has helped with the whole administration process which has been super smooth and easy, Sophie is always there to help with any questions we have and is very responsive and kind. Thank you so much!
7 augustus 2026
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for your wonderful 5-star review! We’re delighted to hear that Brandon and Sophie made the process of finding your new flat such a positive experience.
It’s fantastic to hear that Brandon was professional and knowledgeable during your viewing, and that Sophie made the administration process smooth and straightforward. We’ll be sure to pass on your lovely feedback to them both.
We wish you and your partner all the very best in your new home, and thank you again for choosing us!
Fantastic service and amazing staff!
Both Brandon and Sophie at Gareth James have been completely fantastic in the whole process of me finding my rental in London. I had not had the most positive experiences with other agents who had seemed either too pushy, or very hands off approach.
Brandon was really flexible and polite and friendly for the viewing process.
Sophie Payne has been incredible with her communication for the entire administrative side of the rental process. She has been reassuring, professional and kind throughout, which is hugely appreciated when the rental process in London can be daunting and overwhelming.
All in all, a great experience and a really great team.
Thank you Gareth James Property, I have found my dream flat due to you and I would highly recommend!
27 juli 2026
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for your fantastic 5-star review and for taking the time to share such detailed feedback. We’re delighted to hear that Brandon and Sophie made your experience of finding a rental in London such a positive one.
It’s wonderful to hear that Brandon was flexible, friendly and professional throughout the viewing process, and that Sophie provided the reassurance and communication you needed during the administration. We understand that renting in London can feel daunting, so it’s particularly pleasing to know that Sophie helped make the process feel smooth and manageable.
We’ll be sure to share your lovely comments with Brandon and Sophie. Most importantly, congratulations on finding your dream flat! We wish you all the very best in your new home and really appreciate your recommendation.
A Very Pleased Client
I visited Gareth James in Peckham initially to see if i would be comfortable dealing with them in the sale of a flat in Peckham. I am truly pleased to say that i instructed them based on their professionalism and in answering all my questions. Whilst 6 months or so passed between the instructed solicitors i made many phone calls to know the buyers position. Both Genevieve and Nikki kept me informed at each stage overcoming all concerns and requests from the buyer and myself. One word is excellent.
14 juli 2026
Antwoord van Gareth James Property
Thank you so much for your wonderful review. We're delighted to hear that you felt confident instructing Gareth James and that our professionalism helped put you at ease from the very beginning.
Selling a property can be a lengthy process, so we're especially pleased that Genevieve and Nikki were able to keep you informed and support you throughout the transaction. Communication is something we pride ourselves on, and it's great to know their efforts made a positive difference.
Thank you again for trusting us with the sale of your Peckham flat. We really appreciate your kind words and wish you all the very best for the future.
A breath of fresh air
I have no hesitation in recommending Gareth James as agents. The whole team have been thoroughly professional and a breath of fresh air to deal with. Sophie has been lovely and sorted out all the complicated bureaucracy involved in property these days. A special mention to Gary, who has helped me navigate a very tricky situation with extreme patience and consistently good advice. He went well beyond the call of duty and picking up the phone to him was the best move I've made for some time. Highly recommended!
17 juni 2026
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for your kind and thoughtful review.
We’re delighted to hear that you’ve found the team professional and easy to work with—it really means a lot to us. It’s especially great to know that Sophie was able to help take the stress out of the process and keep things moving smoothly for you.
Gary will be absolutely thrilled to hear your comments. He takes real pride in supporting clients through more complex situations, so your feedback about his patience, advice, and support will mean a great deal to him.
We truly appreciate your recommendation and the trust you’ve placed in us.
Kind regards,
The Gareth James Team
Property Management
GJ has looked after our property in a reliable, friendly, communicative, and considerate manner. They take a hands-on approach, dealing with issues promptly and practically while always being mindful of the needs of both owners and tenants. Communication has been clear and timely throughout, and their professionalism, attention to detail, and willingness to become directly involved when required have been greatly appreciated. I would have no hesitation in recommending their services. A great and dedicated team.
6 juni 2026
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for your kind words and thoughtful review. We are delighted to hear that you have had such a positive experience with our team. Providing reliable, proactive, and considerate property management is at the heart of what we do, and it's wonderful to know that our communication, hands-on approach, and commitment to both owners and tenants have made a difference.
Your recommendation means a great deal to us, and we truly appreciate the trust you have placed in Gareth James Property. We look forward to continuing to support you and your property in the future.
Kind regards,
The GJ Team
Excellent from start to finish
I’ve had an excellent experience with GJM from start to finish. The entire process was smooth, transparent, and handled with real professionalism. Communication was always prompt, clear, and friendly, which made everything far less stressful than letting a property can sometimes be.
A special mention goes to my agent Robyn, who was genuinely outstanding. They were proactive, knowledgeable, and incredibly supportive throughout the whole journey. Every question I had — big or small — was answered quickly. Robyn went above and beyond to make sure I was informed at every stage, and their attention to detail made a huge difference.
Highly recommended.
1 december 2025
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for taking the time to share such a thoughtful review.
We’re delighted to hear that you had an excellent experience with GJM from start to finish and that the process felt smooth, transparent, and professional throughout. Providing clear communication and reducing stress during what can often be a challenging time is exactly what we aim for, so it’s really rewarding to know we achieved that for you.
We’re especially pleased to hear your kind words about Robyn. They will be thrilled to know their proactive approach, support, and attention to detail made such a positive difference to your experience. We’ll make sure your feedback is passed on.
We truly appreciate your recommendation and wish you all the best moving forward.
Excellent experience as first time renters!
Had an excellent experience with Gareth James Property. With being first time renters, everything seemed very daunting at the start but Robyn in particular was very helpful and guided us through each stage of the process. Would highly recommend Gareth James - very professional, efficient with excellent communication!
25 juni 2025
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you so much for your kind review, and please accept our apologies for the delayed response.
We’re delighted to hear that your first renting experience with us was such a positive one. Moving into a first rental can understandably feel daunting, so it’s wonderful to know that Robyn was able to guide you through each stage and make the process clearer and more comfortable for you.
We really appreciate your recommendation and your lovely comments about our professionalism, efficiency, and communication. We’ll be sure to pass your feedback on to Robyn, who will be thrilled to hear it.
Kind regards,
The Gareth James Team
Very positive experience
The experience so far has been a very good one with Gareth James. Robyn in particular has been communicative, responsive, practical, thorough and extremely helpful. Sophie has also been the same - both have been a pleasure to deal with. We’ve worked with them as both tenants as well as landlords and the process has been very smooth.
10 december 2025
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you for taking the time to leave such a kind review.
We’re really pleased to hear that your experience with Gareth James Property was excellent, and especially that Robyn was able to support you so well as first-time renters. We completely understand how daunting the process can feel at the beginning, so it’s great to know you felt guided and reassured at every stage.
Your feedback on our professionalism, efficiency, and communication means a lot to the team, and we truly appreciate your recommendation.
Wishing you all the best in your new home.
So far so good
So far so good. They have been very responsive and in particular Sophie Payne has been brilliant with the onboarding and admin side of things. Gary Cole has also been very quick to respond. Hopefully this level of service will continue!
10 december 2025
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you for taking the time to share your feedback.
We’re really pleased to hear that things have started so well and that you’ve found the team responsive and helpful throughout the process. It’s especially great to hear your kind comments about Sophie Payne and Gary Cole — we’ll be sure to pass your feedback on to them.
Sophie will be delighted to know her support with onboarding and administration has made such a positive difference, and Gary will also appreciate the recognition for his prompt responses.
We’re committed to maintaining this level of service and appreciate you giving us the opportunity to support you.
Antwoord van Gareth James Property
We’re really pleased to hear you had a great experience with Gareth James. It means a lot to the team to know their efforts are appreciated, and we’re grateful you took the time to share your thoughts.
If there’s anything you need in the future, we’re always happy to help.
Pitch perfect
Nikki & Genevieve in Peckham are fabulous. We interviewed a fair few estate agents before settling on this team at Gareth James. Glad we did. Pitch perfect, brilliant customer service, on top of the brief. They even found us a fantastic conveyancing solicitor and a marvellous decorator. Most importantly, they executed the sale exactly as tasked and when we were unsure of the best next steps their advice was excellent. Their absolute loyalty to us as their clients shone through. Sold.
10 november 2025
Antwoord van Gareth James Property
Thank you for taking the time to share such a fantastic review.
We’re absolutely delighted to hear about your experience with Nikki and Genevieve in Peckham, and that you chose Gareth James after meeting a number of other agents. It’s wonderful to know that their approach felt “pitch perfect” and that you were happy with the level of customer service and attention throughout the process.
We’re especially pleased that their support went beyond the sale itself — from recommending trusted professionals to providing clear and confident advice when you needed it most. It’s great to hear that you felt fully supported and well looked after as clients, and that the sale was executed exactly as planned.
We truly appreciate your recommendation and are grateful you chose to work with us.
Great from start to finish
From the moment we called the team at Gareth James about property we were interested in they were really great to deal with. Genevieve and Nikki have made the whole purchase of our dream home so much easier by being so responsive and professional throughout. I would highly recommend working with the team at Gareth James.
7 november 2025
Antwoord van Gareth James Property
Thank you for your lovely feedback.
We’re delighted to hear that Genevieve and Nikki helped make the purchase of your dream home such a smooth and positive experience. It’s great to know their responsiveness and professionalism stood out throughout the process.
We really appreciate your recommendation and wish you all the best in your new home.
A very professional
A very professional, friendly and helpful purchasing process. Great communication updates.
Would definitely use this company again in the future
22 augustus 2025
Antwoord van Gareth James Property
Thank you for your kind feedback.
We’re really pleased to hear you found the purchasing process professional, friendly, and helpful, and that our communication kept you well updated throughout.
We truly appreciate your recommendation and would be delighted to work with you again in the future.
A first class customer experience with Gareth James
I would highly recommend the team at Gareth James. Nikki and Genevieve were professional, responsive and took a proactive approach to communicating with us, including setting up a WhatsApp group to share feedback quickly and efficiently. The team's advice, while always courteously delivered, was practical and candid and helped us to understand what we needed to do to support the effective marketing of the property. They played an integral role in the sale of the property and I would recommend their services without hesitation.
21 augustus 2025
Antwoord van Gareth James Property
Thank you for your thoughtful feedback.
We’re delighted to hear your positive experience with Nikki and Genevieve, and that their proactive communication — including the WhatsApp updates — helped keep everything clear and efficient throughout the process.
It’s great to know you found their advice both practical and candid, and that it supported the successful marketing and sale of your property. We really appreciate your recommendation and kind words about the team’s role in achieving a great outcome.
Positive & Professional
Positive experience, Nikki was a particularly good advisor during a tricky market and offered sound advice that I trusted. The whole team (Nikki, Genevieve and Robyn) were good communicators, knowledgeable and professional… I didn’t have to worry about viewings and I’d had some poor experiences with other agents. During the sale info was passed between me and the buyer, orchestrated by Gareth James and that was welcomed and reassuring.
28 april 2025
Antwoord van Gareth James Property
Thank you for your kind and detailed feedback.
We’re really pleased to hear that Nikki, Genevieve, and Robyn were able to support you so effectively, especially in a challenging market. It’s great to know Nikki’s advice gave you confidence and that the team’s communication and professionalism helped make the process feel smooth and stress-free.
We’re also glad the coordinated communication between you and the buyer provided reassurance throughout the sale. We truly appreciate your trust in us and your recommendation.
Antwoord van Gareth James Property
Thank you for your feedback.
We’re really pleased to hear everything went smoothly for you, and we appreciate you taking the time to share your experience.
I had a tricky purchase to make and…
I had a tricky purchase to make and they did everything that was asked of them. Very discrete and very impressive, patient too. Thank you very much.
14 november 2024
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you for taking your time to leave a review.
Hope you are happy with your new home
Thanks again from all the team at Gareth James
Rudeness & worst experience ever
I do not know how they manage to show good reviews. They have been continuously rude, treating me as a Tenant as if I was working for them, handing me a bunch of keys without explaining which key opens which door, were unable to indicate where were the meters, they were asking from me to wash my clothes in a washing machine full of moulds in the rubber band, they were forcing me to be getting to their office to hand to them letters for the Landlord as if I was their postman, they were delaying fixing holes where mice were entering telling me I have to learn to live with them, they were delaying fixing water leaking from the roof telling me to be monitoring it (took almost a year to fix the roof), they were messing up the slots with the technicians calling painters to make the roof good before having fixed the water leak issue, making me attend in vain leaving my work for no reason. They were forcing me to allow them entering the property in my absence or giving me last minute notice that they d bring the new washing machine within half to 1 hour expecting from me to leave my work just like that or to hand them the keys to enter the unattended property. If not they were blackmailing me I d need to pay charges. They were saying they d call the technician to fix issues while the Landlord was entering the property - without prior written notice as per contract -pretending to be the technician. They only changed their tone after I complained to the Rogue Landlord scheme.
15 augustus 2024
Review zonder uitnodiging
Antwoord van Gareth James Property
Dear Ioasaf,
Sorry this was your experience, this is not reflective of the positive feedback that we usually receive from our customers, but we will take this on board moving forward.
From all the team at Gareth James Property
Fantastic
Robyn was fantastic - she was very transparent with us the whole way through, from our viewing, offer and moving in. She even kept our baby entertained when I was taking measurements. We had some terrible experiences with other lettings agents, and Garath James were absolutely the best
26 juli 2024
Review zonder uitnodiging
Antwoord van Gareth James Property
Thank you for taking your time to leave this review. We hope you are happy in your new home.
From all the team at Gareth James Property
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