I've been working with Garna for the past year. Sometimes it does cause some inconvenience. For example, USDT withdrawals can take up to an hour. But all issues are quickly resolved by responsive tech... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
У меня возникла небольшая проблема с верификацией и специалист технической поддержки был со мной на связи меньше чем через минуту поле того как и обратил в поддержку. А всю мою проблему удалось решить... Toon meer
Bedrijf heeft geantwoord
I gave it 5 star cause after signing up on garna last year, it became one of my favorite app to receive payments from global companies... garna is user friendly and easy to access. The customer servic... Toon meer
Bedrijf heeft geantwoord
This company is only suitable for demo payments. Working with them is like putting yourself into trouble. If you send a payment through this platform, it can stay **"In Progress"** for **7... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Garna.io is a platform for making international payments to freelancers and contractors. We help companies around the world pay remote professionals quickly, legally, and with minimal fees. With Garna, there’s no need to open a foreign legal entity or navigate complex currency controls - we handle everything from contract generation to final payouts. The platform supports transfers to over 150 countries via more than 10 methods, including bank wires and cryptocurrency. Our clients include digital agencies, tech companies, educational platforms, Web3 teams, and other businesses working with distributed teams. We automate contractor onboarding, provide legally compliant agreements, and ensure transparent financial reporting. We focus on reliability, transparency, and flexibility. Our support team is always ready to assist, and payout fees depend on the chosen withdrawal method - everything can be customized. Garna makes paying your international team simple, safe, and efficient.
Contactgegevens
Aiantos, 22, Agioi Omologites, 1082, Nicosia, Cyprus
- hello@garna.io
- garna.io
3,7
Gemiddeld
66 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
User friendly and easy to access and…
User friendly and easy to access and good costumer service
1 april 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Great payment platform
4 juni 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Great app for payment
This application is awesome for payment and support team also Great
4 juni 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Its really a good app and easy to use .
Its really a good app and easy to use , i got credited my payment with in 10-15 min . i m fully satisfied with this service. it also work faster than other app. thank you .
1 juni 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
I've been working with Garna for the…
I've been working with Garna for the past year. Sometimes it does cause some inconvenience. For example, USDT withdrawals can take up to an hour. But all issues are quickly resolved by responsive technical support. Before that, I worked with Deel (who disabled the output to USDT and responded to me with a template for a month without solving the problem), and Garna is much more responsive.
3 juni 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for sharing your experience and for staying with us for the past year. We truly appreciate your patience, especially during moments when things took a bit longer than expected, such as USDT withdrawals. We're very glad to hear that our support team has been able to resolve issues quickly — that's exactly what we aim for. We'll keep working to improve our service. If you ever need anything, just reach out. Best regards, The Garna Team.
Great payment experience
Great payment experience. Transactions were processed quickly, and withdrawals were smooth without unnecessary delays. Platform provided multiple withdrawal methods
15 mei 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Antwoord van Garna
Thank you so much! We're really happy to hear that you love our support team. We'll be sure to share your kind words with them. If you ever need anything else, we're always here to help at support@garna.io. Best regards, The Garna Team.
Best app easy to use
2 maart 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Lightening fast speed of withdrawal
Lightening fast speed of withdrawal. I got my money within 5 mins in local currency. Great support staff and easy to use. The most important thing is no hidden charges.
15 mei 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your wonderful feedback! We're delighted to hear that your withdrawal was processed within minutes and that you found our support team helpful and the platform easy to use. Transparency with no hidden charges is something we truly value. We appreciate your trust and support. Best regards, The Garna Team.
Good company and good customer service
Good company and good customer service, thank you
1 juni 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
My experience is a smooth transaction…
My experience is a smooth transaction when it comes to transferring money.
27 januari 2026
Review zonder uitnodiging
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Antwoord van Garna
Thank you for your kind words and high rating! We truly appreciate your support and are very glad to hear that you're satisfied with our service. Your feedback inspires us to keep improving. If you ever need assistance, please don't hesitate to contact our support team. Best regards, The Garna Team.
Support doesnt work at all
16 mei 2026
Review zonder uitnodiging
Antwoord van Garna
Good afternoon, Ivan.
Thank you for your feedback. We've looked into your communication with our support team. We see that the delay with crediting funds was related to your bank, and after we helped resend the payment to a different card, the money was successfully received. Our support team was actively involved throughout the process. We're sorry to hear that your overall impression was negative despite the resolved issue. We would truly appreciate it if you considered updating your rating.
Best regards, The Garna Team.
Withdrew $9000, 2 weeks later still not received
I withdrew $9000 on 16th April. I have still not received my funds, and it's been 2 weeks.
I've been contacting support nearly every day and providing everything they ask for, yet I still have not received the funds I withdrew - and every time I am told to just wait...
What is going on?
Just pay me my money please...
16 april 2026
Review zonder uitnodiging
Antwoord van Garna
We truly understand how stressful this situation is for you, and we sincerely apologize for the extended delay with your $9,000 withdrawal. Please know that from our side, the payment has already been processed and sent to our payment provider. However, the provider requested additional documents from you in order to complete the transfer. We have submitted those documents on your behalf and are now waiting for their review. We are doing everything possible to speed up this process and will keep you updated as soon as we hear back. Thank you for your patience and understanding.
Best regards, The Garna Team
Scammers!
Scammers!
Do not use garna.io under any circumstances.
They took money from different transactions of mine
5 maart 2026
Review zonder uitnodiging
Antwoord van Garna
We completely understand your frustration, but please be assured that Garna is not a scam. We are a legitimate payment service and we do not take anyone's money. If something went wrong with your transactions, there is likely a technical or verification issue that we can help resolve.
Please reach out to our support team at support@garna.io with the details of your case, and we will investigate thoroughly. We truly want to help you sort this out.
Best regards, The Garna Team
Не дают вывести деньги уже несколько…
Не дают вывести деньги уже несколько дней.
Поддержка при этом не активная и в целом не компетентная.
16 april 2026
Review zonder uitnodiging
Antwoord van Garna
Здравствуйте, Евгений.
Приносим искренние извинения за задержку с выводом и впечатление от работы поддержки. Действительно, в последние дни наблюдались временные технические сложности с методом вывода, который вы хотели использовать. На данный момент работа метода полностью восстановлена и стабильна.
Мы видим, что вы успешно запросили вывод средств. Надеемся, это положительное решение поможет изменить ваше мнение о нашем сервисе. Если у вас снова возникнут неполадки, вы всегда можете воспользоваться другими доступными способами вывода в приложении.
Что касается поддержки — мы проанализируем ваше обращение и передадим отзыв в соответствующий отдел для повышения качества ответов.
Благодарим за понимание. С уважением, команда Garna.
Withdrawal Issues and Unhelpful Support
I’ve been trying to withdraw my funds, but the payment simply isn’t going through. It’s been quite frustrating because there is no clear explanation for the delay.
What made the situation worse was the response from customer support. Instead of providing any concrete help or timeline, I was basically told to just wait and hope that the money would arrive at some point. That kind of response feels unprofessional and dismissive, especially when it comes to someone’s funds.
At this stage, I’m left uncertain if or when I will actually receive my money. This experience has seriously affected my trust in the platform.
13 april 2026
Review zonder uitnodiging
Antwoord van Garna
We sincerely apologize for the ongoing withdrawal issues and the unhelpful response you received from our support team. We completely understand how frustrating and concerning it is to be left without clear answers about your own funds.
Please contact us directly at support@garna.io with your account and transaction details. We will personally investigate the delay, provide you with a clear update, and do everything possible to resolve the issue promptly. We are committed to restoring your trust and improving your experience.
Thank you for your honest feedback and patience.
Best regards,
The Garna Team
Terrible experience.
Terrible experience.
There is no real customer support, only a chatbot that blocks you for 60 minutes if it does not understand your question. Transfers stay pending for 5 days, leaving you unable to access your own money. Even when a transfer is promised within 1 hour, the money still does not arrive on time.(for 4 days as NEW!)
If a company takes responsibility for handling other people’s money, it should provide reliability, accountability, and strong guarantees. This service does not.
I do not recommend it.
13 april 2026
Review zonder uitnodiging
Antwoord van Garna
We sincerely apologize for the frustration you've experienced. Some delays were caused by circumstances beyond our control, but we take full responsibility for how they affected you. Please know that we are doing everything we can to improve both payment speed and support response time. If you're still facing issues, reach out to us at support@garna.io — we will prioritize your case. Thank you for your patience. Best regards, The Garna Team
Deberian implementar retirar el dinero…
Deberian implementar retirar el dinero por paypal
4 april 2026
Review zonder uitnodiging
Antwoord van Garna
¡Hola! Gracias por tu comentario. Queremos aclarar que sí contamos con retiros por PayPal, y según tu cuenta, has solicitado un retiro utilizando ese método. Si hubo alguna confusión, lamentamos cualquier inconveniente. Te invitamos a revisar nuevamente la sección de retiros en la app. Si necesitas ayuda adicional, escríbenos a support@garna.io. Esperamos que puedas reconsiderar tu opinión. ¡Saludos!
Last updates made it bad.
Nice app for getting payed when working remotely. However, the fact that it doesn't have P2P transactions anymore makes it a little useless for me.
9 maart 2026
Review zonder uitnodiging
Antwoord van Garna
Hello! Thank you for your feedback and for being a part of Garna.
We're glad to hear that you found the app useful for receiving payments while working remotely. You're right — we've recently updated our P2P transfer policy. P2P transactions are now limited to users within the same company network. Transfers to users outside your organization are no longer supported as part of our current partnership terms.
We understand this change may affect how you use the app, and we truly appreciate your understanding. If you have any questions or need assistance with alternative transfer methods, feel free to reach out to us at support@garna.io.
Best regards,
The Garna Team
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