We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days. I assume that this is due to low liqui... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are hosting two websites for nearly 20 years with gate.com and we are very satisfied with their exceptional overall service. During this period we needed only once serious support (namely a datab... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi, this is Dr. Eve. I have been a patron of Gate for many years building website and utilizing the many resources they have available for online presence. As a leadership capacity builder, I am als... Toon meer

Beoordeeld met 5 van de 5 sterren

Once I was directed to Customer Support he was able to clear things up with my card info with the experation date was changed. The web site does not allow one to delete the default card data and reint... Toon meer

Bedrijfsgegevens

  1. Cryptocurrency-dienst

Geschreven door het bedrijf

Established in 2013, Gate is one of the world's pioneering cryptocurrency exchanges, serving over 50 million users globally. It consistently ranks among the top 3 globally in both trading volume and liquidity. Gate is currently ranked second globally in 24-hour spot trading volume, supporting spot trading, futures trading, margin trading, and wealth management products for over 4,400 cryptocurrencies. The platform offers comprehensive and diversified digital asset trading and blockchain application services. It employs zero-knowledge technology to ensure the 100% verifiability of user assets. As of January 6, 2026, the overall reserve coverage ratio increased from 124% to 125%, with total reserves reaching $9.478 billion, well above the industry safety benchmark of 100%. The reserves support nearly 500 different types of user assets.


Contactgegevens

3,3

Gemiddeld

TrustScore 3.5 uit 5

110 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 87% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Careful they keep your money for themselves!

They keep your money for themselves!
After withdraw crypto to my personal wallet, Gate blocked any new withdraws. It´s been +8 months that I can´t withdraw my money, more than 10k stuck on Gate!
I´ve send multiple tickets to support, always replays from Ai Bots, and when someone replies say they are going so upscale, Replying: “please wait, your funds are safe” “Please rest assured that we are doing everything we can to expedite the process and will notify you as soon as the issue is resolved. Thank you very much for your patience and understanding.. “ bla..bla.. for +8 months now!
I´ve send emails to Gate Support, Gate OPS, Gate Regulatory, and they don´t resolve the situation, always stalling! Saying for me to contact an India police inspector or seek India legal advice, and I´m from Europe! Never been to India nor do I know any India citizens!
Gate ticket: 30913838, Support ticket: 1568047
Beware! Beware! Beware!

28 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

terrible

attention cette platform a eviter elle essayer a tou prix de garder la money sur ca platforme elle bloque chaque action et demande des justificatif de nulle part et des retard de traitement

14 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As a seasoned trader

As a seasoned trader, I appreciate the depth of their charting tools and the liquidity on their futures markets. The execution is snappy even during high volatility.

29 december 2025
Beoordeeld met 4 van de 5 sterren

Gate is easily one of my favorite…

Gate is easily one of my favorite exchanges. The UI is clean, the mobile app doesn't lag, and the fee structure is very reasonable. Support can be a tad slow when things get crazy, but honestly, the platform's stability makes up for it. Definitely recommend it for both newbies and pros.

16 december 2025
Beoordeeld met 1 van de 5 sterren

Terrible exchange

Terrible exchange, since 2026 they ask for passport for EU, but when creating the account and first KYC - ID was enough. Now if you dont have a passport your funds are stuck and you can go fk yourself, support wont help you.

1 februari 2026
Review zonder uitnodiging
Logo Gate Exchange

Antwoord van Gate Exchange

Thank you for reaching out and sharing your concerns.
Please feel free to share the details, such as UID or Ticket, with us so we can address your concerns and work towards a satisfactory resolution. Alternatively, you may provide your issue details or feedback through https://www.gate.com/help
We are committed to resolving any issues and providing the best possible service to our users. Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

scam. gate.com yesterday I made 2X profit in…

gate.com yesterday I made 2X profit in perpetual contract after few hours they removed the liquidation percentage indicator and and led unwanted loss🤬

10 december 2025
Review zonder uitnodiging
Logo Gate Exchange

Antwoord van Gate Exchange

Thank you for reaching out and sharing your concerns.

Please feel free to share the details, such as UID or Ticket, with us so we can address your concerns and work towards a satisfactory resolution. Alternatively, you may provide your issue details or feedback through https://www.gate.com/help

We are committed to resolving any issues and providing the best possible service to our users. Thank you for your understanding.

Beoordeeld met 2 van de 5 sterren

No login to gate.com since several days

It is not fair, that gate.com does not send verification codes anymore to login to their trading platform. The support was not able to give access after 4 days.
I assume that this is due to low liquidity during the government shutdown. Customers shall not withdraw their assets.

8 november 2025
Review zonder uitnodiging
Logo Gate Exchange

Antwoord van Gate Exchange

Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience caused by the inability to receive verification codes and access your account.

We understand how important access to your account and funds is, and we are committed to restoring full service promptly.

Your assets remain safe and secure with us. please contact us directly via [https://www.gate.com/help] so we can assist you further.

We appreciate your patience and understanding during this time.

Beoordeeld met 1 van de 5 sterren

Saya trading selalu rugi tidak pernah…

Saya trading selalu rugi tidak pernah untung

10 oktober 2025
Logo Gate Exchange

Antwoord van Gate Exchange

Halo, terima kasih telah menyampaikan masukan Anda. Kami sangat menyesal mendengar kerugian yang Anda alami saat trading dan memahami betapa mengecewakannya hal tersebut. Perlu diketahui bahwa Gate tidak memberikan nasihat keuangan atau investasi, namun tim kami siap membantu Anda memahami cara menggunakan fitur trading dan alat manajemen risiko dengan lebih efektif.

Untuk membantu Anda dengan tepat, silakan hubungi tim dukungan kami melalui https://www.gate.com/help atau kirim email ke support@mail.gate.com dengan detail akun Anda. Kami akan meninjau kasus Anda dengan cermat dan memberikan panduan yang jelas. Terima kasih atas pengertian dan kepercayaan Anda terhadap Gate.

Beoordeeld met 1 van de 5 sterren

This is a scam website

This is a scam platform that allows people to buy cryptocurrency on the site. The site uses deceptive methods to defraud users of their money. So far, many people have been scammed.

17 oktober 2025
Review zonder uitnodiging
Logo Gate Exchange

Antwoord van Gate Exchange

We understand your concerns, but we want to assure you that we take user security and trust very seriously. If you have encountered any issues or need further assistance, we encourage you to contact our official support team via our help page: https://www.gate.com/help or email us at support@gate.com

We are committed to resolving any issues and providing the best possible service to our users. Thank you for your understanding.

Beoordeeld met 1 van de 5 sterren

Holds users’ funds hostage until they pay a penalty

Gate.com froze my withdrawals without reason, claiming an old 2023 card issue handled by their Lithuanian branch (Gate UAB). My current balance came from an on-chain airdrop, not from any fiat purchase, yet they locked my account (and I'm KYCed from a long time).

After weeks of useless "compliance" messages, they finally told me that to unlock my withdrawals I had to "accept Resolution 1", meaning they would debit an extra 40 USDT from my spot balance as a so-called penalty for an ancient card dispute, otherwise my funds would stay blocked.

I eventually accepted just to recover my money, but this is not compliance, it’s extortion disguised as regulation. No serious exchange should ever condition withdrawal access on paying arbitrary "fees".

Got my assets back (minus what they stole), but I’ll obviously NEVER use Gate.com again. Their practices are abusive, their support robotic, and their compliance department acts like a ransom desk. Avoid this platform.

Edit after Gate answer (15/10/2025): Let me be very clear: the way this case was handled was completely unacceptable. Locking a user’s account for weeks over an unrelated two-year-old fiat issue, and then conditioning the release of withdrawals on a forced 40 USDT “resolution,” is not compliance, it’s coercion. I’ve kept full records of this process. No legitimate exchange should ever treat verified customers this way.

Edit #2 (17/10/2025): After posting this review, Gate.com reached out to apologize and refunded the disputed 40 USDT deduction. While I appreciate the refund, the way the situation was handled, blocking withdrawals and forcing a payment before acting, remains completely unacceptable. Trust is damaged and I'll never use their platform again.

14 oktober 2025
Review zonder uitnodiging
Logo Gate Exchange

Antwoord van Gate Exchange

Dear User,

Thank you for contacting us with this issue and sorry for the delay.

After double checking, we noticed that your Gate UAB old account has been terminated due to the failure to provide the ID/Passport within the prescribed time . If you still want to use the UAB service, you need to register a new account with your ID/Passport.

In addition, We have checked that there are two disputes of your account, which will be 40 USDT charged as dispute fee for each one. Please rest assured that we will not deduct your funds for no reason. And if there is any concerns, please kindly contact the card-issuing bank and provide any relevant proof to us for further handling.

Finally, we great thankful your cooperation and support in providing the information to help us to solve this issue. And we are glad to tell you that the account restriction has been successfully lifted for you, Please try to on-chain withdraw again.

Please feel free to contact us if you have any concerns or need help. Thank you for your understanding and patience!

17/10/2025 Edit:
We are truly sorry to hear about your frustration and the experience you’ve had. We fully understand how important it is to feel that your concerns are addressed appropriately.

Please kindly note that regarding the dispute process, there is a standard fee of 40 USDT that is required, as per our procedure. However, we are pleased to inform you that your withdrawal function has now been restored.

If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help and want to ensure a better experience moving forward. Thank you for your understanding.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer