Gate Exchange Reviews 110

bad/ very bad

This platform is home for scammers admins are not willing to protect community.

Used to be bad but now great

At first the service rather is taken good care in fast and enthusiastic, about rewards and bonus until now I don't have receive anyone as your ad. And then about trade bot service doesn't have neutral function for clients use while the market in sideway to reduce risks of loses.

This is not just a small mistake, it is a serious issue. My liquidation price was 172, but Gate.io liquidated my position at 195.34 – completely unfair and unacceptable. This is not the first time it happens, and if the platform cannot protect its users, it cannot be trusted. If Gate.io does not fix these problems transparently, I will share my experience across social media and crypto communities. Customers deserve honesty, fairness, and real protection

Di gate semua mudah, trading lebih gampang, bertransaksi menggunakan p2p juga lebih mudah dan cepat

thank you, excelent

A very good experience for this platform, very easy to understand, suitable for beginners

I didn't do anything, so I gave me account risk control. It was really rubbish that I couldn't even participate in the activity.

Gate.io (Gate.com) Blackmail and extortion out of thin air.

I've transferred my BCD to Gate.io after BCD fork was done. They did not ask me to verify my identity before deposit and after. However 15/08/25 i've tried to request withdrawal of BCD (for a memory), because now they cost nothing and delisted from Gate.io (gate.com), so they have requested to me to pass verification procedure. This guys, who reply to tickets look like stupid or robot like. They do not answer to the specific questions and provide copy past script of ready answer. I have figured out that this Fraudulent organization required to pass verification process through some kind of third party entity named "Jumio". They want to force customer to allow this unknown private (commercial) entity "Jumio" to use your private information. Nobody know who are this guys and how do they use your private in the future. Maybe they open accounts with your name to another exchanges or services or just sell your documents on black market. Nobody gives 100% warranty. We all know about leaks of private data (scans of ID, selfie, etc) from different online platforms such as Coinbase, Ledger, FTX Japan, Digitex, Fractal ID etc. I have asked about security of my data and about corporation info of Gate.io and Jumio, owners, physical and registered address, jurisdiction, etc. There are NO answer. So mysterious and suspicious people who are hiding from another side of internet somewhere behind Panama offshore are required from you to open all your private info for them. At the same time, they hide behind the screen of KYC and AML, supposedly for the safety and protection of your funds. But how will these charlatans establish that the person who made the deposit and the person who requests the withdrawal are the same person, if they did not require identity verification when making the deposit? They do not answer this question and ignore it, because there is no sound logic in this. Any person with docs may pass such stupid verification, even dog or cat with id, but not necessarily the person who has deposited crypto. They have no purpose to check this at all, their purpose is to lure out your documents with false and hypocritical assurances of care for you.Why such wild checks if I told them that I don't want anything more to do with them and just want to get back control of my BCD. These bastards, despite the fact that the coin is worth nothing, on top of that set a commission of 208 BCD out of my 425, i.e. almost 50%. But why do these scammers need these devalued coins? It's good that they were BCD, it would be much worse if they got hold of BTC or ETH. TAKE CARE OF YOUR FUNDS, DO NOT TRUST THEM TO BEAUTIFULLY LUCKY AND SMILING SCAMMERS IN WHITE COLLARS.

P.S. Please see their response below.

It clearly demonstrates the fact that by holding your funds hostage, like extortionists, they demonstrate their superiority over you and complete disrespect for you as a person. They do not even read your appeals to them! Instead of real involvement in the problem that has arisen, here, as everywhere, they give an answer in the form of a pre-prepared template-formula, which does not give clear answers on the merits, but contains generalized watery phrases and formulations without logical explanations of their actions and often, as in this case, do not correspond at all to the problems raised in the review. This is a classic pattern of actions of scammers and financial swindlers who try to pass themselves off as a reliable business for as long as possible. A service that respects its users, people, will not act like this. Rest assured, if your funds ever end up with them (Gate.io Exchange), they will come up with a lot of reasons not to give them to you.

Also, be careful with positive reviews that may be left by people interested in the service (discussed by the company).
Human psychology is designed in such a way that when everything is fine with a person, he will not waste time in vain on reviews about someone or something. Only real trouble motivates people to take action.

They even change their reply twice, so have to keep the copy:)
They wrote:
"To ensure safe trading environment, KYC verification is required to access certain platform features. This process helps prevent fraud, money laundering, extortion and other illegal activities. We also want to emphasize that we have no intention of withholding your assets."

It looks pretty cute when:
The extortionists claim that this is how they fight extortion, keep my funds for themselves and assure that they don't need them.
It's strange, but gate.io didn't tell me that my devalued funds are related to terrorism or extortion. Unless they themselves got hold of them and are now terrorizing me as extortionists.

KYC&AML don't protect users. It is about control

Gate.com scams in cooperation with Islamic Coin ($ISLM) to manipulate the prices on its exchange. The MarketMaker trades with sellers and buyers are the same person. Its a classical scam to keep to manipulate the markets.

I've been using Gate.com for years and never once had an issue. They are very professional and will treat you right every time! I plan on being a customer of theirs for many years to come! Thanks Gate.com!

Gate has always served me well and is very reliable in all my web hosting needs. There has rarely been any issue that was not resolved quickly and easily.

Great service at a fair price. Very responsive customer support.

Easy to talk to, fast support, 0 problems in the past, we have been a client for 20 years now. Very happy with their products

I have been a customer of Gate for over 20 years.

Their agents have always been extremely helpful, answering any questions I might have, and solving any difficulties

Somewhat decent service over several years. There was a huge hiccup with email a few years ago but we stayed. Due to a change in business plans we opted to switch recently. Then comes the SCAM. They make it very difficult to cancel the service. Only via phone and they do not allow you to delete your card online unless you put in a new valid card. So we were scammed for a full year of service on one site.
They state it was in our signed agreement...however we signed up years ago so they changed the terms of service. They also stopped notifying when your renewal was coming up AND added where you could not remove your card. We know this because 5 years ago we did drop a site and received dozens of email reminders. We also were able to remove our card to not be billed and chat with customer support to confirm. These options are GONE and so is our money. I would not recommend this service to anyone.