Absolutely joke of a company. We have purchased a monthly subscription for listing our business. Payment has been made and taken from our account and yet after our add goes live someone from t... Toon meer
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Just as others have said. It's a scam. You add in all your business information and then they ask you to request a call to verify your listing, but no call ever comes through. They suggest t... Toon meer
Bedrijf heeft geantwoord
I have reported to Action Fraud as money is being taken monthly without permission. Companies House shows this company as 'dissolved'. If you want to also report it in the uk you can do so by visiting... Toon meer
Bedrijf heeft geantwoord
I want to thank the BFG iTECH company for creating a landing page for our tanning studio. We are simply delighted with the design concept - very pleasant and warm colors. The landing turned out to be... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Business data service providing rapid search on up-to-date business profiles of UK businesses. Claim your Index Card today to improve your profile.
Contactgegevens
Fusion Hive, North Shore Road, TS18 2NB, Stockton on Tees, Verenigd Koninkrijk
- 0800 170 1788
- support@centralindex.com
- gb.centralindex.com
1,6
Zeer slecht
25 reviews
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Shameful, Fraudulent Company | Con Artists
Same experience as everyone else. I used to be able to verify and manage client business information for free.
The free option still exists, and has done for well over a year but the automated calling system doesn't work.
I've contacted Central Index numerous times in the past year about different businesses. They ignore the fact that the calling system doesn't work and insist you must pay to claim the business and make changes. This never used to be the case, and it's fraudulent to advertise that it can be managed for free because the system doesn't work, and you cannot.
The fact that they are tied to web.com is also disgraceful as you'd think that web.com would have better morals.
I've said multiple times how poor I think it is, and that they should be able to verify the business for me, and by other means. I've said I have had access to the phone number but this is repeatedly ignored.
There has been no apology from the staff, they just inisit that I must pay If I want to claim and make any changes.
Then they have the cheek to charge you monthly, and there's no manual way to stop this. You can pay, make the changes and request to cancel payment, but there's no clear information on how to do this.
It's a shame that despite these reviews Central Index hasn't responded or changed their act. Which just confirms what a poor and shameful company they are.
28 april 2022
Review zonder uitnodiging
Antwoord van Central Index
Hi Oliver, Thank you for making us aware of this issue, we have identified a problem with our SMS integration that has caused some SMS to not be received and are actively looking into the issue.
In the meantime please feel free to email support@centralindex.com with the details of the business you added and which email address you would like to have access to the profile and will manually enable access. Apologies for the inconvenience.
Glad I checked the reviews first
Glad I checked the reviews first - there were lots of red flags. There was literally no option to even pay the £24. They say they call you to verify the code, but they never call. This was embarrassing as we had our client waiting to answer the phone. Then, they conveniently ask for money to verify when the call 'doesn't work'. Do not bother!
19 april 2022
Review zonder uitnodiging
Antwoord van Central Index
Hi Lydia,
We have identified an intermittent problem with our SMS/Phone integration that has caused some SMS to not be received and are actively looking into the issue and hope to have it fixed very quickly.
In the meantime please feel free to email support@centralindex.com with the details of the business you added and which email address you would like to have access to the profile and will manually enable access. Apologies for the inconvenience.
For agencies we also offer a streamlined reseller account that let's you manage your own listings, if that is something that would interest you please let the team on that email address know.
Despite contacting multiple times they…
Despite contacting multiple times they won't remove my old business - no way am I paying £25 just to remove something I never agreed with in the first place. It doesn't even have the correct details
18 februari 2022
Review zonder uitnodiging
Antwoord van Central Index
Hi Kit,
Really sorry you've had this experience and we are only just getting back to you, we should have no issue removing your old business, please if you still need this done email us at support@centralindex.com
Terrible con
Terrible con. Don't submit your details. Read reviews below, exactly what happened to me
7 december 2021
Review zonder uitnodiging
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