geekaygames.com Reviews 62

It was a good experience

DO NOT BUY ANYTHING FROM THIS COMPANY! I purchased ITunes cards which I immediately returned and today is 7th July, purchase was made on 1st of May I still haven’t got my money!! They don’t respond, phone doesn’t work and staff in shops can’t do anything! Useless, the matter has gone to the police now.

If you see any positive review about them plz try to understand that those review absolutely given by them. There website are also fishy. You can't escape any pop up box or sometimes there cart button doesn't work.

I bough some action figures during there sale online, n when I received them they are full of dents n tore with scratches, it’s poor handling for such collectible items
How you are a collectible store if you don’t know how to handle n maintain the items

To buy it on sale doesn’t justify having them in a poor condition and quality

In addition I sent a couple of emails for not having my last purchase on the app and no answer

Unfortunately GeeKay provided me with a google play code that I couldn't redeem. Keeps coming up with an error saying that the code doesn't match google's records. I phoned them and emailed them but they completely ignored me and disregarded my case. I consider this a scam. But I blame myself for not reading reviews on trust pilot first.

Scammers! Never ever use this store to buy anything, 2 months for a refund with no reply back to any email sent and they never answer the phone, and when they do the only thing they say is that its under process, a bunch of incompetent slobs with 0 professionalism, i will be taking my case to the police.

Update on your reply, you ask me to send an email but you never reply, same generic answers over and over again, what kind of company are you running?

Refund the money back thats the only thing you have to do!!!

cant access my digital order i did last 27 march, i contacted support many times and they ignored the issue and told me the code available in orders page, every time i tried to access i received massage of A timeout occurred Error code 524

They are scam, take the money only and no order, no refund , no reply,

The worst digital and customer service

Updates
Below reply will not change that you are scam and my money not refunded up to now

Terrible customer services and they don't pick up the phone
I have a refund money with them for over 30 days now and I didn't recive it yet
What kind of a company takes over a month to refund a product that I didnt even recvice!

why you people are so unprofessional not replying to my emails and keeping my money illegally with you ,

please show some respect toward your business and return my money this is really unprofessional behaviors its been more then 20 days my money is held with you with no reason and there is no reply also.

I bought digital code for PlayStation store (Bahrain), it was easy and convenient.

Customer service do not answer right after they deliver the item

I do not recommend dealing with them
No customer service and scammers
I purchased a Binance card and the amount was debited at the beginning of this month
The recovery code was not sent, and they have been sent since the beginning of the month. He sees the messages and does not respond, whether on Messenger or WhatsApp.
I informed the bank against them that I was subjected to a fraud and I will complete all legal procedures against them

I do not recommend dealing with them
Very bad customer service.
Scammers
Legal measures were taken against them

Had a fraudulent charge on my credit card. Never been near them.

6 days I will purchased electric cycle but cycle disc break,Handel problem but not service provide me . customer care service not received my phone and no reply my mail.contact 8093644464

I ordered a 100 sar xbox live card and havent recieved anything

Paid for a gift card they never sent me! They then said after months of me trying to get hold of them that they would contact me when they were back in stock even though I’d paid and asked for a refund! It’s 6 months on and I’m no closer to getting my refund. Terrible company run by incompetent people. Thieves!

I don’t know what’s so difficult in sending my serial code.
It’s digital guys.
Why taking forever to reply or even send me the code.
What a bad experience.
Thank god I tried a small amount, as I read all these comments I thought let’s try them with a small gift card. What a mess

It's unbelievable that such poor customer service exists. I purchased online and was expecting feedback of some kind regarding my digital key. A week later and after sending them two emails, I still have no reply.