Geely Reviews 3

Buon giorno.
Ho acquistato una Starray EM Launch Edition nella sede di Roma e desidero evidenziare l'ottimo servizio ricevuto sin dal momento del primo colloquio con il Sig. Palmieri.
Ho rilevato grande disponibilità, competenza, educazione (mai scontata di questi tempi) e simpatia.
Avevo le idee abbastanza chiare, quindi è stato più agevole acquistare la vettura.
L'iter di acquisto si è svolto nei tempi previsti e oggi ho ritirato la vettura, tra l'altro con una piacevole sorpresa, che non svelo per non evitare la sorpresa agli ulteriori acquirenti.
Per il momento complimenti alla Geely ed al Suo Staff.

I bought the Geely Cityray 2025 with a lot of excitement and confidence, thinking I was getting a new, modern, worry-free car. Unfortunately, my experience so far has been far from what I expected.

At only 4,000 km, I already noticed rust on the rear axle. Honestly, I didn’t expect a brand-new car to show such signs so early.

From just a few hundred kilometers, I noticed metallic noises when shifting gears and engaging, as well as knocking sounds when driving over bumps or uneven surfaces. At low RPMs, the engine makes unusual sounds that do not feel like a new car at all. At first, I thought it was just part of the break-in period and that it would settle over time. Unfortunately, the noises have remained.

I have visited the service center five times for the same issues. In the end, I was told that everything I reported is “normal” and that this is the response from the factory. I find it hard to believe that constant metallic knocking, which is clearly audible even from outside, can be considered normal for a new car.

On top of that, the sound insulation is quite poor. On roads with rough or uneven asphalt, the noise inside the cabin becomes tiring and uncomfortable.

The warranty seems to work only on paper because my issues were never resolved. My experience has been negative, and honestly, I cannot recommend this model.

Very deceptive marketing strategy offers and no reliability in this brand.