Gentle Grip Reviews 

Was looking for socks for my feet which I have problems with my daughter found this site and ordered them for me so when she entered my email address she found out I had dealt with this company before and I remembered I bought socks for my late wife which she loved as her feet and legs were badly swollen. I have bought about five pair for myself and they are first class comfort so I through out all my other socks which i bought from amazon which were dearer and tight on my legs,but gentle grip are very comfortable and are not tight on my legs. It's often I leave a review but take it from me they will be the best socks you'll ever buy.

We had a problem with one pair of my husbands new socks. I sent a photo to customer services and replacements were put in the post the same . Excellent customer service and we will continue to order what are great comfortable socks

Excellent service. Very prompt, all sorted so easily.

Just purchased these for the 1st time my husband has arthritic knees and has found the gentle grip socks so much easier to get them on being softer
I will be ordering more soon

Having dealt with Gentle Grip for sometime and always been pleased with the quality and value of the product.
However i had a quality issue with one pair of socks in my last order.
I contacted customer services, a very helpful and efficient lady (Sue) took my details.
The issue was resolved and a replacement received two days later.
Can't fault this company and can't recommend them highly enough.

very comfortable and just right grip at the top but the diabetic socks are just too thin.

I have size 12 feet and bought 6 pairs of Bigfoot cotton socks size 12 - 14.
They were tight from new so I don't know how someone with size 14 feet would have felt they looked about a size 10.
After wearing once and a 40 degree wash my big toe has gone through all 6 pairs.

Thank you for your complete, personable response to my inquiry. I am sad that the current political administration of the U.S. has complicated your desire to do international business in our country. I appreciate the fullness of your reply. Paul Jacobson

A customer service query was dealt with very quickly and efficiently by Sophie. A very positive outcome for me is much appreciated. What more can you ask for, a company that values its customers! PS the socks are lovely too!

I had a slight issue with one of the pairs of Gentle Grip socks, however it was reported to Gentle Grip & they resolved the problem straight away. By the way the socks are of very good quality.

A Customer Service lady called Gill Boulter was very quick to deal with a problem I had with some socks purchased for my husband. Her response was caring and kind, and an example of how customer service should be done.

Ordered and received within 2 days free delivery!!! Lovely soft socks for an autistic child.

Bamboo socks, look good, comfortable, low ankle compression and they don’t fall down BUT the material is thin and they wear very badly. Developed holes in toe soon after purchase, then heel and sole. Can get better quality for less at Matalan, George or M&S.

Gill Boulterprovided me with excellent customer service when I reported that one pair of socks in a pack of three was a smaller size then requested. After sending a photo I today received a replacement pack of socks. I am very impressed with Gills efficient, professional and prompt service. She should be commended.

These socks are junk holes on some of them when removing tag. Horrible grip on them aswell loose. They are made of rubbish material. Bought for autistic child not suitable at all, making money from rubbish from people with medical conditions ... they were purchased from gentlegrip.co.uk which shows David James on my PayPal so they are genuine...I don't want a refund thanks

Just tried socks so far had to throw 2 pairs out because they developed holes on first day of wearing obviously poor quality

My order was dispatched very quickly & a small problem was rectified very swiftly & professionally.
The socks themselves are very comfortable. I wouldn’t wear anything else. Thankyou for your service.

So.. the same socks I purchased a couple years ago are now 50% thinner like wearing tights and very uncomfortable. I'm sure this shop will not last long anymore the pennies they're saving on the materials won't add up to the customer loss I'm sure of it they've lost me as a customer unless they rectify this issue and make them as they were previously

I'm not after a refund as the order was ages ago I've only just tried these pairs on that I purchased ages ago as I was still using my old pairs. I'm disgusted by this company i believe we all would rather pay extra for a quality sock than have tbe quality decline so bad it's un wearable. Plenty of cheap socks online with a soft top this company used to be the Go to but now its trash.

I have just purchased compression socks from this company and unfortunately they were too tight! However really, really impressed by customer service! Was able to return
immediately and they enabled a Post Office label for that purpose. Hopefully my refund will be handled as efficiently. Will return to Trust Pilot to comment?

Purchased two pairs oedema extra-wide socks (UK size 12-14). Although I thought I was expecting knee-high socks (which they don't make), they arrived as half-crew. Nevertheless, they stayed up which was what I needed!

The socks are beautifully comfortable to the touch and to wear. However, although my feet are now size 12, the toes are extremely sensitive and I like to have some sock in front of them, instead of stretching across the toes. Sadly, these socks do just that which I find most uncomfortable. I found, for my feet, the socks could have been longer in the foot. The socks purchased were 12-14, so had I size 13 or 14 feet, I would have needed to shorten my toes! Sadly, I had to return them.
Excellent customer service, free returns (although socks not cheap), and order arrived quickly. Given the socks' very comfortable feel (apart from over my toes), I would rate them as being 4½ stars out of 5.