Purchased a Stihl Hsa 26 electric hand held grass and hedge cutter. The stihl arrived very quickly and we protected. Very pleased with the operation of this little cutter and cannot fault George Brown... Toon meer
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Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... Toon meer
Bedrijf heeft geantwoord
Purchased my Stiga ride on lawnmower from them last month, they delivered it to me within 3 days of purchasing! Brilliant service! Thanks
Bedrijf heeft geantwoord
I visited the Daventry branch this morning to look for a part for our garden strimmer, I didn’t know what it was supposed to look like and only had a photo of the strimmer itself (no model number). T... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Landbouwproduct groothandel
- Landbouwdienst
- Tuin
- Terreinonderhoudsdienst
- Grasmaaier reparatieservice
- Installatie- en machineverhuur
Geschreven door het bedrijf
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Contactgegevens
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, Verenigd Koninkrijk
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4,4
Uitstekend
233 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 66% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Antwoord van George Browns
Thank you for your kind words :)
Excellent service and communication
Excellent service and communication. Good price as well.
5 maart 2026
Antwoord van George Browns
Thank you for your kind words :)
Purchased a faulty Stihl unit.
Purchased a Stihl unit which there was a problem with. I self employed and time cost money when you are self employed. The response I had was laboured and eventually when they did get in touch me they were trying to push take to it a local dealership scenario, which isn’t that close to me.
I will do purchasing with my local dealership from now on and avoid the constant headache of online purchasing.
3 maart 2026
Antwoord van George Browns
Hello,
Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.
When you contacted us regarding the issue with your machine, our team responded within our service timeframes and provided two options to help resolve the problem as quickly as possible. We offered to arrange collection of the unit so it could be inspected through our workshop under warranty, or alternatively suggested taking it to a local authorised Stihl dealer, which can sometimes be the quickest way to have a machine assessed and repaired.
On this occasion, you confirmed that you would take the machine to your local dealer, which we hope helped move things forward for you.
We understand how important reliable equipment is, particularly when you are self-employed, and we’re sorry that the experience has been frustrating. Our team always aims to provide the most practical solutions available and support our customers as efficiently as possible.
If there is anything further we can assist with, please don’t hesitate to contact our dedicated customer service team.
Kind regards,
George Browns Customer Experience Team
Northern Ireland Stick Clear
I used George browns to purchase a Stihl FS55R. Paid the price at the point of purchase including £9.95 for delivery to NI which is basically the standard fee from Great Britain to morning . it’s in most cases already an inflated delivery fee from Great Britain to Northern Ireland. So I had emailed this company to find out delivery instructions to be then told I needed to pay an extra £15 more on delivery on top of the £9.95 I already paid. Which then made the product to expensive as Ivan get it cheaper else where. Even though the sale was already agreed with shipping costs calculated.
Advice to Northern Ireland companies is, stick clear of them. Use companies who’s shipping costs isn’t a grey area or you will end up getting stung by this company. If they don’t know there business well enough to even know what shipping fees are then I’d question the integrity throughout their establishment.
11 maart 2026
Review zonder uitnodiging
Antwoord van George Browns
Thank you for taking the time to leave a review. We’re very sorry to hear about your experience and understand how frustrating it must have been to be asked for an additional delivery charge after completing your purchase.
Shipping to Northern Ireland can sometimes involve additional courier surcharges depending on the size, weight, and classification of certain items, and unfortunately this isn’t always fully reflected in automated checkout calculations. In your case, it appears this was identified after the order was placed, which is why our team contacted you regarding the additional cost. We completely appreciate that this created confusion and made the purchase no longer competitive for you.
We’re currently reviewing how these delivery charges are calculated and communicated so situations like this are clearer upfront and customers aren’t surprised by any additional fees after ordering.
We sincerely apologise for the inconvenience caused and appreciate you bringing this to our attention. If you’d like to discuss this further, please feel free to contact our team directly and we’ll be happy to help.
Kind regards,
George Browns Team
Antwoord van George Browns
Thank you for your kind words :)
Great customer service
The order process for Stihl product is user friendly and efficient from point of order to delivery. With clear communication I was well informed and delivery first class. Thank you.
26 februari 2026
Review zonder uitnodiging
Antwoord van George Browns
Thank you for your kind words! Enjoy your new product :)
Very helpful fast delivery
Very helpful fast delivery
Phone call and emails were extremely helpful very polite on the phone great help identifying the part I needed
Great company recommended
6 maart 2026
Review zonder uitnodiging
Antwoord van George Browns
Thank you for your kind words :D we love hearing when we've done a good job. Enjoy!
Antwoord van George Browns
Thank you for your kind words :)
My kombi engine was cheap compared to…
My kombi engine was cheap compared to other companies. Postage was quick and efficient.
Really happy
9 februari 2026
Antwoord van George Browns
Thank you for your kind words, we hope you enjoy your new machine :)
Friendly and just great all round service
I was looking for an item of stihl kit that was out of stock everywhere,these guys had it and I was using it 2 days later.
Great service!!
5 februari 2026
Antwoord van George Browns
Thank you for your kind words. We are glad we could help :) Enjoy your new product!
Great items at a competitive price
Great items at a competitive price.
Fast delivery.
Very pleased with the products.
26 januari 2026
Antwoord van George Browns
Thank you for your kind words. Enjoy your new products :)
Excellent service
Deal with lots of the team from sales,service and parts departments.
Excellent customer service every time, would not fault them in anyway, parts get delivered quickly and help and advice is always just a call away.
5 februari 2026
Review zonder uitnodiging
Antwoord van George Browns
Thank you for your kind words! :)
Super quick delivery
Super quick delivery, best price I could find and great communication.
23 januari 2026
Antwoord van George Browns
Thank you for your kind words. Enjoy your new product :)
Antwoord van George Browns
Thank you for your kind words. Enjoy your new mower (lets hope the weather improves soon) :)
Delivery delayed by Fed Ex and floods.
Delivery delayed by Fed Ex and floods.
Packaging not sufficiently taped on bottom. Items could have fallen out.
Product excellent and well priced
22 januari 2026
Antwoord van George Browns
Thank you for your review. We are sorry for the delay, the recent floods have caused a few issues amongst several courier providers.
We are glad you are happy with your product.
Antwoord van George Browns
Thank you for your kind words! We hope you enjoy your new product :)
Antwoord van George Browns
Thank you for your kind words! :)
Impressive delivery very very fast…
Impressive delivery very very fast great company and service 👍
17 november 2025
Antwoord van George Browns
Thank you for your positive feedback, we hope you enjoy your order! :)
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