Germany Pension Refund Reviews 

220
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Toon meer

Beoordeeld met 5 van de 5 sterren

My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Toon meer

Bedrijfsgegevens

  1. Registratiekantoor

Geschreven door het bedrijf

Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

220 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(220)

135 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Excellent service, transparent communication, no hassels

They have been transparent and responsive. I received my refund in the timelines shared initially.
Excellent service.

27 juli 2026
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Deepak! We’re delighted that you appreciated our transparent and responsive communication throughout the process and received your German pension refund within the expected timeframe. Thank you for choosing Germany Pension Refund!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Easy process, great support, excellent outcome

I was so happy with the great support, easy process and lots of communication and information. They were a breeze to deal with and got it all sorted seamlessly - would totally recommend!

27 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Bronwyn! We’re delighted that you found the process easy and seamless and appreciated the regular communication and support throughout. It was a pleasure helping you claim your German pension refund, and we truly appreciate your recommendation!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Splendid and wonderful hassle free…

Splendid and wonderful hassle free experience .Coordinated with Mr.Christian who was extremely helpful
Would definitely recommend them

27 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Daniel! We’re delighted that you had such a smooth and hassle-free experience. It’s wonderful to hear that Christian was extremely helpful throughout the process. Thank you for your recommendation!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

They treat you fairly

They treat you fairly. The case managers in my case Christian and Johannes were amazing, extremely responsive and professional throughout.

I would definitely recommend Germany Pension Refund to anyone who is uncertain about dealing with German bureaucracy .

23 juli 2026
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Antwoord van Germany Pension Refund

Dear Ankur,

Thank you very much for your kind review and recommendation. We are delighted that you felt fairly treated and well supported throughout the process. Christian and Johannes both greatly appreciate your generous words.

We wish you all the best for the future.

Your Germany Pension Refund Team

Beoordeeld met 4 van de 5 sterren

Good service

Overall the service was good
I would recommended to others

15 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Mahendra! We’re pleased that you had a good experience with our service and appreciate your recommendation. We are always looking for ways to improve, so if there was anything we could have done to make your experience even better, we would be grateful for your feedback.

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Professional

Professional, friendly, and quick service. The refund came through in about 2 months. I'm happy with the result.

21 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Lindsey! We’re delighted that you found our service professional, friendly, and quick, and that your German pension refund was completed in around two months. It was a pleasure assisting you, and we’re glad you’re happy with the result!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Amazing service

Amazing service

21 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Walid! We’re delighted that you were happy with our service. Thank you for choosing Germany Pension Refund!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Exceptional service support and clarity…

Exceptional service support and clarity in communication.

20 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Shantanu! We’re delighted that you appreciated our support and clear communication throughout the process. Thank you for choosing Germany Pension Refund!

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

The process was super easy and quick

The process was super easy and quick. They took care of everything and let me know when the refund was on its way.

10 juli 2026
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Antwoord van Germany Pension Refund

Thank you for your kind review! We’re delighted that you found the process easy and quick and that our team kept you informed throughout. It was a pleasure helping you claim your German pension refund.

The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Smooth, straight-forward process

I had a great experience with Germanypensionrefund with the refund process. They took care of everything with just a few details needed for the forms. Christian Kliem handled my case and was very helpful with clarifications, always responding promptly. I received the refund payment within a few working days, which was a reasonable amount of time for such a process. I would certainly recommend their service to claim a refund of German pension.

13 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Nitin, for your wonderful review.

We’re delighted to hear that the process was smooth and straightforward, with only a few details required from your side while our team handled the remaining paperwork.

We’re especially pleased to hear your kind words about Christian’s helpful explanations and prompt communication. It’s also great to know that the final refund payment reached you within just a few working days.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Quick and efficient

The process was very smooth and efficient. The team handled all of the paperwork with such ease. Johannes was extremely patient and guided me step by step through how the papers needed to be completed from my end and handled the rest on his end. I received my refund sooner than excepted as well. Would highly recommend their services.

7 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Anvita, for your wonderful review.

We’re delighted to hear that the process was smooth, efficient, and easier than expected. Handling the paperwork on behalf of our clients while clearly explaining the few steps required from their side is exactly what we aim for.

We’re especially pleased to hear your kind words about Johannes’ patience and step-by-step guidance, and that your refund arrived sooner than expected.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

I had a great experience with the…

I had a great experience with the straightforward service from Germany Pension Refund. The process was handled efficiently by Mr. Christian Kliem, and I received timely answers to my questions. In my case, the refund took almost 4.5 months, but the process was pretty relaxed and simple. I would definitely recommend Germany Pension Refund.

7 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Santosh, for your thoughtful review.

We’re delighted to hear that you had a positive experience with our service and that Christian was able to guide you through the process efficiently while providing timely answers to your questions.

We understand that waiting for a refund can require patience, and we’re pleased that, despite the 4.5-month processing time, you found the overall process straightforward, relaxed, and easy to navigate.

Thank you for your recommendation and for placing your trust in our team. We truly appreciate you taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

I want to say this is an amazing…

I want to say this is an amazing service.from the beginning till the end of the process,it was hitch free.The process took just 3 months and I want to equally thank Julia for her great assistance. I will highly recommend Pension refund anytime anyday.

14 juli 2026
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Antwoord van Germany Pension Refund

Thank you, Adeyemi, for your wonderful review.

We’re delighted to hear that your experience was smooth and hassle-free from beginning to end. Making the German pension refund process as straightforward and stress-free as possible is exactly what we strive for.

We’re especially pleased that your refund was completed within just 3 months and that Julia’s guidance and support helped make the entire process a positive one.

Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 3 van de 5 sterren

Julia was very responsive

Julia was very responsive, she always kept us updated. we got the money after 8 months which was longer than we expected. It was quite annoying for us to wait but we finally got it.

30 juni 2026
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Antwoord van Germany Pension Refund

Thank you, Mohammad, for taking the time to share your feedback.

We’re very pleased to hear your kind words about Julia and that she kept you informed throughout the process with regular updates and responsive communication.

We completely understand your frustration with the overall timeline. While we always work to move cases forward as quickly as possible, refund processing and the final transfer can occasionally be delayed by procedures outside our control. In your case, we remained in close contact with all parties involved and continued following up until your refund had been successfully transferred.

We appreciate your patience throughout this unusually long process and are very glad that your refund was ultimately paid successfully.

Thank you for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Expert and trustworthy

I had reached out to Germany Pension Refund to help claim my German pension insurance after reading their many positive reviews. They completely lived up to my expectations providing a transparent, swift, and trustworthy experience. The procedure was clearly explained, all German documents came with an English version, and I was able to receive a refund well within the 6 months time frame. A special thanks to my customer rep Johannes who was very friendly and approachable.

3 juli 2026
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Neerja, for your wonderful review.

We’re delighted to hear that we lived up to your expectations and that you found the entire process transparent, straightforward, and trustworthy.

We’re especially pleased that our bilingual documentation and clear explanations helped make the pension refund process easy to understand. Providing prompt communication and guiding our clients through every step of the claim is exactly what we strive for.

Thank you for your kind words about Johannes. We’re very pleased that his friendly and approachable support contributed to such a positive experience.

Thank you for placing your trust in our team and for taking the time to share your experience. We truly appreciate your recommendation.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent service from the German…

Excellent service from the German Pension Refund Organization! The entire pension refund process was smooth, transparent, and completely hassle-free. A special thank you to Julia for her outstanding support, prompt responses, and professional guidance throughout. I highly recommend their services to anyone looking to claim a German pension refund.

30 juni 2026
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Antwoord van Germany Pension Refund

Thank you, Nagesh, for your wonderful review.

We’re delighted to hear that your pension refund claim was smooth, transparent, and hassle-free from start to finish. Making the process as simple and stress-free as possible for our clients is exactly what we strive for.

We’re especially pleased to hear your kind words about Julia. Providing prompt responses, clear guidance, and professional support throughout the claim process is something she and our entire team take great pride in.

Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Julia was fantastic

Julia was fantastic, very quick in respond, very clear, made the whole process very easy and worry free. I am 100% recommending them :)

29 juni 2026
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Antwoord van Germany Pension Refund

Thank you, Marwa, for your wonderful review.

We’re delighted to hear that Julia made the entire process easy, straightforward, and worry-free for you. Providing clear communication, prompt responses, and a smooth experience from start to finish is exactly what we strive for.

We’re especially pleased to hear your kind words about Julia’s support and responsiveness throughout your claim.

Thank you for your recommendation and for placing your trust in our team. We truly appreciate your support.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent service

My experience with German Pension Refund was very positive.

As soon as the application period started, Julia took care of my case. The communication had been very smooth and transparent until I got my refund.

I also appreciated their prompt response and to my questions regarding the requirements and the admin process, as there are limited resources for Japanese citizens to know how it works.
Thank you so much!

30 juni 2026
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Antwoord van Germany Pension Refund

Thank you, Misaki, for your wonderful review.

We’re delighted to hear that you had such a positive experience with your pension refund claim and that Julia was able to guide you through the process with clear and transparent communication from start to finish.

We’re especially pleased that we could answer your questions promptly and provide the guidance you needed. We understand that reliable information about German pension refunds can be difficult to find in Japan, so helping our clients understand the requirements and administrative process is something we take great pride in.

Thank you for placing your trust in our team and for taking the time to share your experience. We truly appreciate your recommendation.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Really great Service

Really great Service, Very Happy

25 juni 2026
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Antwoord van Germany Pension Refund

Thank you for your kind review.

We’re delighted to hear that you were very happy with our service. Providing a smooth, reliable, and professional experience for our clients is exactly what we strive for.

Thank you for taking the time to share your feedback and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Very prompt in providing…

Very prompt in providing responses—transparent, efficient, and has made an otherwise cumbersome process feel seamless.

17 juni 2026
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Antwoord van Germany Pension Refund

Thank you, Anurodh, for your wonderful review.

We’re delighted to hear that you found our communication prompt, transparent, and efficient. Making what can often be a complex and time-consuming administrative process feel straightforward and seamless is exactly what we strive for.

Thank you for your recommendation, for taking the time to share your experience, and for placing your trust in our team. We truly appreciate your support.

Greetings from Berlin,
The Germany Pension Refund Team

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