My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Toon meer
Bedrijf heeft geantwoord
Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Toon meer
Bedrijf heeft geantwoord
Fantastic experience with Germany Pension Refund! Christian was extremely professional, knowledgeable, and guided me through the entire process seamlessly. My refund was fully sorted in under 3 months... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.
Contactgegevens
Kaskelstraße 46, 10317, Berlin, Duitsland
- +49 (0) 15207134459
- refund@germanypensionrefund.com
- germanypensionrefund.com
4,9
Uitstekend
220 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
For me it took complete 6 months.
For me it took complete 6 months.
1 month of time was wasted as German pension fund had some wrong address for sending refund statement. I am not sure how it had happened butit could had been avoided if we had better communications.
Other than that i sincereley thank you for getting my my refund back.
15 juni 2026
Antwoord van Germany Pension Refund
Thank you, Ashish, for your honest review and for sharing your experience. We understand your frustration with the additional delay and appreciate your patience throughout the process.
In your case, the refund itself was processed successfully, but the delivery of the refund statement encountered delays due to repeated mailing issues on the authority side. Unfortunately, situations like these can sometimes extend the overall timeline despite everyone’s best efforts.
We’re very pleased that we were ultimately able to help you receive your refund, and we sincerely appreciate your acknowledgement of our support throughout the process. Thank you for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
refund
I opted refund, it was like started with a scratch without any guidance from known people, all points was covered, transparent..special thanks to Mr. Johannes who helped me in all steps. it was quick and transfer made within 3 months as guaranteed.
15 juni 2026
Antwoord van Germany Pension Refund
Thank you, Ram Nivas, for your kind review. We’re very glad to hear that, even though you started the process without any prior guidance, you felt supported and well informed every step of the way. Transparency and clear communication are very important to us, so it’s wonderful to hear that reflected in your experience.
We’re especially happy to hear your kind words about Johannes’ support, and that your refund was successfully processed within 3 months. Thank you for your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
It was a totally hands-off experience
It was a totally hands-off experience, they were able to deal with al the beuaurocracy for me.
8 juni 2026
Antwoord van Germany Pension Refund
Thank you, Manuel, for your kind review. We’re very glad to hear that the process felt completely hands-off and that we were able to take care of the bureaucracy on your behalf. Making a complex administrative process as simple and stress-free as possible is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I have really great experience with…
I have really great experience with Germanypensionrefund. I decided to withdraw the pension funds but I was confused how to receive the pension funds from Germany. Once I came in contact with them (Julia), the process becomes smooth and things get done within 3 months!
15 juni 2026
Antwoord van Germany Pension Refund
Thank you, Avishek, for your kind review. We’re very glad to hear that Julia was able to guide you through the process and turn what initially felt confusing into a smooth and straightforward experience. Helping former employees understand how to claim and receive their German pension refund is exactly what we aim to do.
We’re also pleased to hear that everything was completed within 3 months. Thank you for your trust, your recommendation, and your kind words about Julia’s support.
Greetings from Berlin,
The Germany Pension Refund Team
Johannes was extremely professional
Johannes was extremely professional, responsive, and helpful throughout the entire process. He always replied promptly and provided all the relevant information I needed. The experience from start to finish was straightforward, transparent, and easy to navigate. The level of service exceeded my expectations, and I would highly recommend them. They deserve more than 5 stars. ⭐⭐⭐⭐⭐
10 juni 2026
Antwoord van Germany Pension Refund
Thank you, Baran, for your wonderful review. We’re delighted to hear that the process was straightforward, transparent, and easy to navigate from start to finish. Providing prompt communication, clear information, and reliable support throughout the journey is exactly what we strive for.
Your kind words about Johannes and the team mean a great deal to us. Thank you for your trust, your recommendation, and for saying we deserve more than 5 stars—it truly means a lot.
Greetings from Berlin,
The Germany Pension Refund Team
very satisfied
I had a very good experience with the German Pension Refund . The team was professional, responsive, and Johannes was always helpful whenever I had questions about my German pension refund application.
The process took around 6 months, but I know and understand that this is due to the government processing time and not the company itself. Throughout the process, Johannes kept me informed and guided me whenever needed.
I would definitely recommend their service and to anyone applying for a German pension refund.
2 juni 2026
Antwoord van Germany Pension Refund
Thank you, Naima, for your thoughtful review. We’re very glad to hear that you had a positive experience with our service and that you felt well supported throughout the process. We especially appreciate your understanding that processing times can sometimes be affected by government authorities, even when everything on our side has been completed.
We’re delighted to hear that Johannes’ guidance and communication helped make the journey easier. Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
I strongly recommend them. Great representative and experience
Wonderful experience with them especially, Christian. He was very responsive to messages and made everything seem easy. Money was received in less than 6 weeks.
1 juni 2026
Antwoord van Germany Pension Refund
Thank you, Richard, for your wonderful review. We’re very glad to hear that you had a great experience with our service and that Christian was able to make the process feel easy and straightforward. Receiving your refund in less than 6 weeks is excellent to hear.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Christian was great from start to…
Christian was great from start to finish. He explained the process and kept me updated on the progress. It took about 8 weeks to receive the refund. I fully recommend this company.
1 juni 2026
Antwoord van Germany Pension Refund
Thank you, Oussama, for your kind review. We’re very glad to hear that Christian supported you well from start to finish, keeping you informed and making the process clear throughout. It’s also great to hear that your refund was received in about 8 weeks.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Highly recommended
Johannes handled my case and he was very professional and communicated well. The entire process was quick and I got my refund in less than 2 months. Highly recommended.
3 juni 2026
Antwoord van Germany Pension Refund
Thank you, Naana, for your kind review. We’re very glad to hear that Johannes was able to support you professionally and keep you well informed throughout the process. Receiving your refund in less than 2 months is excellent to hear.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Antwoord van Germany Pension Refund
Thank you, Nasrin, for your kind review. We’re very glad to hear that you found our team informative and trustworthy. Providing clear guidance and earning our clients’ trust throughout the process is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Antwoord van Germany Pension Refund
Thank you, Charmise, for your kind review. We’re very happy to hear that you were pleased with our service. Your support and positive feedback mean a lot to our team.
Greetings from Berlin,
The Germany Pension Refund Team 😊❤️
Antwoord van Germany Pension Refund
Thank you, Rafael, for your kind review. We’re very glad to hear that you were happy with our service and the support you received throughout the process.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Hassle free and smooth process
Hassle free and smooth process. Thank you so much team for your support throughout.
3 juni 2026
Antwoord van Germany Pension Refund
Thank you, Heer, for your kind review. We’re very glad to hear that the process was hassle-free and smooth for you. Providing reliable support throughout the entire journey is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Excellent service
Excellent service! The whole process was quick, simple, and very convenient. Communication was clear, and everything was handled professionally from start to finish. I received my refund without any problems and would highly recommend Germany Pension Refund to anyone.
1 juni 2026
Antwoord van Germany Pension Refund
Thank you, Margarita, for your wonderful review. We’re very glad to hear that the process was quick, simple, and convenient, and that everything was handled professionally from start to finish. It’s great to know that you received your refund smoothly and without any issues.
We truly appreciate your recommendation and your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Fast, Smooth & Excellent
The overall experience was great. Julia handled my case very efficiently and I got my refund very fast.
2 juni 2026
Antwoord van Germany Pension Refund
Thank you, Jit, for your kind review. We’re very glad to hear that you had a great experience and that Julia handled your case efficiently. It’s especially nice to hear that you received your refund so quickly.
We truly appreciate your trust in our team and your feedback.
Greetings from Berlin,
The Germany Pension Refund Team
Clear communication and supportive to your situations
I had great experience and service from Germanypensionrefund. Christian communicated clearly from day one. He also considered my personal situation and his team helped with it too. Highly recommended to other expats!
22 mei 2026
Antwoord van Germany Pension Refund
Thank you, Narayan, for your kind review. We’re very glad to hear that Christian’s communication was clear from day one and that our team was able to support your personal situation throughout the process. Every case is unique, and we always try to provide guidance that fits each client’s circumstances.
We truly appreciate your recommendation and your trust in our team. Thank you for choosing us to assist with your pension refund journey.
Greetings from Berlin,
The Germany Pension Refund Team
(And honestly, for a 4-star review, this reads almost like a 5-star one! 😄)
Antwoord van Germany Pension Refund
Thank you, Prithwiraj, for your kind review. We’re very glad to hear that you found our service professional and delivered on time. Providing a reliable and efficient experience for our clients is exactly what we aim for.
We truly appreciate your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Everything went very smoothly
Everything went very smoothly! They were very helpful in helping me getting my pension back. They have managed to make an otherwise very complicated process a breeze. Thank you once again!
22 mei 2026
Antwoord van Germany Pension Refund
Thank you, Denis, for your kind review. We’re very glad to hear that everything went smoothly and that we were able to make what can often be a complicated process feel simple and stress-free. Helping our clients navigate the pension refund process with ease is exactly what we aim for.
We truly appreciate your trust in our team and your kind words.
Greetings from Berlin,
The Germany Pension Refund Team
Smooth, Hassle-free and great service
The process from start to end was really smooth, with good support and clear communication at all stages.
I never imagined that it will be so hassle-free. Special thanks to Johannes who has been a great support. Will definitely recommend to anyone who needs help with their German pension.
Thanks again!
29 mei 2026
Antwoord van Germany Pension Refund
Thank you, Ramesh, for your wonderful review. We’re very glad to hear that the process was smooth and hassle-free from start to finish, and that our communication and support helped make everything easy to navigate. Making a complex process feel straightforward is exactly what we aim for.
We’re especially happy to hear your kind words about Johannes’ support. Thank you for your recommendation and for placing your trust in our team.
Greetings from Berlin,
The Germany Pension Refund Team
Supper,fantastic, wow and to the team especially Anna, thanks a mill again, greetings from south Africa
Contact and update regularly
Communication excellence
Can only recommend, thanks Team 🇩🇪 especially Anna
29 mei 2026
Antwoord van Germany Pension Refund
Thank you, Elouise, for your wonderful review. We’re delighted to hear that you appreciated our regular updates, communication, and support throughout the process. Keeping our clients informed every step of the way is something we take great pride in.
We’re especially happy to hear your kind words about Anna. Thank you for your recommendation and for placing your trust in our team.
Warm greetings to South Africa,
The Germany Pension Refund Team 🇩🇪
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.