Germany Pension Refund Reviews 

222
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Thank you for your excellent support throughout the pension refund process. The entire process was very simple, easy, and hassle-free. My queries were answered clearly and promptly, and the... Toon meer

Beoordeeld met 5 van de 5 sterren

My contact person, Johannes, was very easy to reach, and his constant updates were reassuring. This was an important aspect for me, given that I am abroad. I also highly appreciate his patience when i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

My experience with Germany Pension Refund is really good. Very professional, no need to worry of anything they take care of everything. We get all the info document,process or incase of time delay eve... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Process was extremely efficient and the team is very professional. I was nervous about using a third party company to handle that amount of money for myself and my husband, but the team was happy to h... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Registratiekantoor

Geschreven door het bedrijf

Germany Pension Refund is a specialized administrative service for people who worked in Germany and now live abroad: we manage German state pension (Deutsche Rentenversicherung) contribution refunds from the first eligibility check to the final payout. The service has been running since 2015 and is operated by ATLAES GmbH in Berlin. Our current retained records document more than €22 million recovered for clients since November 2022. Non-EU citizens can generally claim back the employee share of their German pension contributions once at least 24 months have passed since their last German pension contribution and they live outside the EU/EEA. The exact rules depend on your citizenship and insurance history — our free calculator checks them for you, and starting takes less than one minute. In a managed claim, we prepare the application and payment documents, identify the recommended pension office for your claim, handle the German-language communication with the authorities, and follow up until the money has actually arrived — a process designed to avoid preventable delays. Most clients complete their entire part of the process digitally, and no German bank account is required: your refund is paid through the escrow account operated by our German partner law firm, and after the agreed fee is deducted, the remaining balance is transferred to the bank account you nominate. Our fee is 9.75% of the refunded amount, capped at €2,500 including VAT, with no upfront payment and no minimum fee. No refund, no fee. Beyond the statutory refund, eligible company-pension (bAV) and VBL cash-outs can be reviewed under a separate agreement. Germany Pension Refund is a private service. We are not part of or affiliated with Deutsche Rentenversicherung or any German government authority. You may apply directly to Deutsche Rentenversicherung without using our service; the pension office charges no application fee.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

222 reviews

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4,9

Alle reviews

(222)

135 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Rigra ,maihar,satna

21 maart 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you for your review. If there is anything we can assist you with regarding our service, please feel free to contact our team directly.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Great at getting things “unstuck”

I submitted my paperwork months ago to the refund office in Berlin but my follow-up phone calls and messages went unanswered. I hired Germany Pension Refund and within a week they got in touch with the person who was assigned my case and asked for my refund to be approved. I was told it could take up to eight weeks for my refund to be processed but the money appeared in my account three weeks later. Highly recommend!

17 februari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Sarah, for your wonderful review. We’re very glad to hear that we were able to help move your case forward after you had been waiting for a response. While we cannot control the authorities’ processing times, we always do our best to follow up and help resolve issues when cases become stuck.

It’s especially great to hear that your refund arrived much sooner than expected after the process was back on track. Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Many thanks for Johannes

Many thanks for Johannes from Germanypensionrefund, for his patience and continuous support, the company supported me along the whole process of refunding my pension money.
The transfer is done and I am expecting it within few days.
Many Thanks.

11 februari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Shehab, for your kind review. We’re very glad to hear that Johannes’ patience and continuous support helped you throughout the process. It’s great to know that your refund transfer has been completed and is on its way.

Thank you for placing your trust in Germany Pension Refund.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Efficient and easy to work with Team

The Team from Germany Pension refund are really excellent in their process and support.

Special thanks to Johannes and Ms. Kliem.

I received the refund in less than 3months. The instructions and document requirements are clearly communicated.

I would surely recommend this team for the Pension refund process.

Amit

11 februari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Amit, for your wonderful review. We’re very glad to hear that you found our process and support excellent, and that the instructions and document requirements were communicated clearly throughout your claim.

We’re especially pleased to hear your kind words about Johannes and Ms. Kliem. Receiving your refund in less than 3 months is great news, and we appreciate you taking the time to share your experience.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Highly recommended!

12 januari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Luis Carlos, for your review and recommendation. We greatly appreciate your support and your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Quick and easy

My refund was processed very quickly, the whole process only took a couple of months. I would highly recommend their services for those who do not speak German, it saved a lot of time and effort on my part.

8 januari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Mikhail, for your wonderful review. We’re very glad to hear that your refund was processed quickly and that the entire process was straightforward from your perspective. Helping former employees navigate the German pension refund process without needing to deal with language barriers or complex paperwork is exactly what we aim for.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

I have contacted Germany pension fund…

I have contacted Germany pension fund for my pension refund. They are very quick and professional. They are open and very helpful. They did my filing and I received my pension fund with in 2 weeks. They have really done great job and I recommend everyone to work with them.

6 januari 2022
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Krishna, for your wonderful review. We’re very glad to hear that you found our team professional, responsive, and helpful throughout the process. It’s especially great to know that your refund was completed so quickly and that we could make the process straightforward for you.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

One of the best services I've ever experienced.

Having worked with pension refund team, I found them responsible, reliable, and most importantly committed to what they say from day one to the end of the process. I highly recommend this fantastic team to everyone who seeks to do pension refunds and is looking for a fast and reliable way to do that. Special thanks to Johannes and Anna to help me throughout this journey especially during these tough circumstances due to the Covid pandemic. This job wouldn't have been done without their support and help.

29 december 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Shahrzad, for your wonderful review. We greatly appreciate your kind words and your trust in our team.

We’re especially pleased to hear that you found our service responsible, reliable, and committed from start to finish. Looking back, the COVID period created many additional challenges and delays, which makes your recognition of Johannes’ and Anna’s support even more meaningful to us.

Thank you for your recommendation and for allowing us to assist you with your pension refund journey.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

This is a very impressive company

This is a very impressive company, whose interactions and instructions are clear and friendly. I started my application in November, and amazingly received my refund before Christmas, thanks to the hard work of Johannes and Anna. The weeks of assembling paperwork went very smoothly, and Johannes always answered any questions immediately and very clearly and concisely; it was more simple than I would have ever imagined. I would have likely given up had I tried to initiate the process alone. I offer highest recommendations and my thank you for an excellent service!

16 december 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Paula, for your wonderful review. We greatly appreciate your kind words and your trust in our team.

We’re delighted to hear that the process was simpler than you expected and that the guidance and support from Johannes and Anna helped make everything run smoothly. Receiving your refund before Christmas was certainly a great outcome, especially during such a busy time of year.

Thank you for your recommendation and for allowing us to assist you with your pension refund journey.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent Service. Highly Recommend.

I had worked for a couple of years as a student worker in Germany so my refund wasn't that big. I contacted more than one pension refund service, but most wanted a big chunk of my refund because the amount was low (almost half !). These guys were the only ones to do it for much smaller fee. Plus, the whole process was clear and easy and I got my refund in two months only !

10 december 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Hassan, for your wonderful review. We greatly appreciate your kind words and your recommendation.

We’re especially pleased to hear that our service provided a fair and affordable option for your refund claim. We believe that professional support should remain accessible regardless of the refund amount, so your feedback means a great deal to us.

We’re also delighted that the process was clear, easy, and completed within just 2 months.

Thank you for placing your trust in our team and for recommending our service to others.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Unbelievably great service!

Dealing with German authorities is an unbelievable nightmare that I don't wish to my worst enemy! And yet, GermanPensionRefund makes the process so worth it! They keep you informed all the way, have your best interests in mind and are really serious people! Best money I've ever spent, as I'm sure I'd have given up if I had to deal with the German bureaucracy!

26 november 2021
Review zonder uitnodiging
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Antwoord van Germany Pension Refund

Thank you, Emilio, for your fantastic review. We greatly appreciate your kind words and your support.

We’re especially pleased to hear that we could make a complicated process feel worthwhile and manageable. Navigating administrative procedures can be challenging, so our goal has always been to take as much of that burden off our clients as possible while keeping them informed every step of the way.

Thank you for your trust, your recommendation, and for allowing us to assist you with your German pension refund.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. They took care of the entire process for me, it was clearly explained from beginning to end, and I ended up getting my refund earlier than expected. The cost was totally worth it, I don't think I could have done this on my own at all.

13 november 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Rafael, for your wonderful review. We greatly appreciate your kind words and your trust in our team.

We’re delighted to hear that the process was clearly explained from beginning to end and that you received your refund earlier than expected. Making the claim process straightforward while handling the administrative work on behalf of our clients is exactly what we aim for.

Thank you for your recommendation and for allowing us to assist you with your German pension refund.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Azad

Azad hossin
❤Love

13 november 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Azad, for your review and support. We’re delighted to hear that you had a positive experience with our service.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Johannes and Anna were super helpful throughout the process. I received my refund within 5 months, which is quick considering the pandemic and bureaucratic hassles.
Highly recommended

9 november 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

hank you, Amol, for your wonderful review.

We’re very glad to hear that Johannes and Anna were able to support you throughout the process and keep everything moving smoothly. Receiving your refund within 5 months during the pandemic was a great outcome, especially given the additional challenges and delays many authorities were facing at the time.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very professional and super fast, personalised communication!

1 november 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Adrian, for your wonderful review.

We’re delighted to hear that you found our service professional, fast, and personalised. Clear communication and individual support are very important to us, so it’s especially rewarding to know that this stood out during your experience.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Highly recommended

I had a very good experience from start to finish. Clear communication and expectation set out from the beginning. Shout out to Johannes who was very helpful and replied to all my emails very promptly.

Would highly recommend their services.

28 oktober 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Swakeert, for your wonderful review.

We’re very glad to hear that you had a positive experience from start to finish and that the communication and expectations were clear throughout the process. Providing transparent guidance and keeping our clients well informed are key parts of the service we strive to deliver.

We’re especially pleased to hear your kind words about Johannes’ support and responsiveness.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Absolutely amazing

Absolutely amazing. The customer service is just so quick, responsive, and helpful. I would have no problems recommending this company to anyone. They have truly stood out for me. AMAZING!!!!

27 oktober 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Asmit, for your fantastic review.

We’re delighted to hear that you found our customer service quick, responsive, and helpful throughout the process. Providing timely support and making the pension refund journey as smooth as possible for our clients is exactly what we aim for.

Your recommendation means a great deal to us, and we truly appreciate your kind words and enthusiasm.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Was a pleasure dealing with these guys

Was a pleasure dealing with these guys. Johannes was great. They deal with the bureaucracy so you don't have to, and the funds get deposited straight into your account.

26 oktober 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Kieran, for your wonderful review.

We’re very glad to hear that you had such a positive experience and that Johannes was able to support you throughout the process. Taking care of the bureaucracy on behalf of our clients and making the refund process as straightforward as possible is exactly what we aim for.

Thank you for your recommendation and for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

Clarity and reactivity

Everything was clear from the beginning to the end, whenever I ask for a clarification Johannes provides a bunch of the details about the situation, thank you very much!

25 oktober 2021
Review zonder uitnodiging
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Antwoord van Germany Pension Refund

Thank you, Maqil, for your wonderful review.

We’re delighted to hear that the process was clear from beginning to end and that you always received the information and clarification you needed along the way. Providing transparent communication and detailed guidance is something we place great importance on.

We’re especially pleased to hear your kind words about Johannes’ responsiveness and support throughout the process.

Thank you for placing your trust in our team and for taking the time to share your experience.

Greetings from Berlin,
The Germany Pension Refund Team

Beoordeeld met 5 van de 5 sterren

This is very good, I hope it works

23 oktober 2021
Review zonder uitnodiging
Logo Germany Pension Refund

Antwoord van Germany Pension Refund

Thank you, Karim, for your review.

We’re glad to hear that you found our guidance helpful and that the information provided gave you confidence in the process. Our goal is always to provide clear and reliable support so our clients understand their options and next steps.

Thank you for placing your trust in our team.

Greetings from Berlin,
The Germany Pension Refund Team

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