Getahug Reviews 

I had previously written a review saying mid things but I would like to correct myself. Last month I had purchased 2 bears and only received one. I emailed them to see what we can do about the situation. I was a little upset they had not gotten back to me and thought they couldn’t help me or ignored me. I was wrong they took a while but reached back out to me and made it right! They were able to fix my issue and I was able to receive the second bear I bought! I’m really thankful to them and I love my purchases!

Quick shipping and cute bear. It was as described and seems to be good quality. My daughter asked for this for Christmas and hoping she’ll be surprised. I did have a lot of problems accessing the website to purchase and kept getting an error and this made it impossible to check order status, so I took a star away for that but customer service replied quickly to my email.

UPDATE:

GetAhug reached out through email. Sent another item and has now been received. Thanks!

Hi Getahug.co, we placed our order online dated 19 Oct 2025. It was confirmed via email with Order # GH88143380 amounting to $123.39 USD, but after a month, we haven’t heard if it has been shipped and NO PACKAGE HAS ARRIVED upto this day. It’s so frustrating as we do not know where the orders have been. No further email if it has been shipped or whatsoever.

I just got billy the bear today and opened him and he is the cutest thing ever. I also got the big blind box and loved all the teddies that were inside of them

Teddy so beauty and soft. I bought the bunny and teddy. It so cuteeew

i love it! It’s so pretty!

I absolutely adore my Getahug teddy bear! It’s incredibly soft, cuddly, and the cutest little face ever. I love posing it and hugging, it feels truly handmade with care. This little bear brings so much joy and warmth. Totally worth it!

Ho appena fatto il mio ordine ma non rispondono alle mail… non so dove si trova e non ho il tracciamento. Spero almeno che arrivi

I absolutely love Getahug! Their plushies are ridiculously soft, high-quality, and just pure comfort. The designs are adorable, the packaging feels special, and the whole experience made me smile from the moment it arrived. If you’re a plushie lover like me, you need a Getahug in your life — it’s the perfect little dose of cosy happiness!

The quality is honestly Amazing!! the size is perfect!! the cuteness is endless definitely a go to gift for those who loves plushies🩷

The bear is super freaking cute, ordered to the uk and shipping was quite fast, though the shipping didn't update by the time it arrived.
Genuine company with great quality items

Davvero stupendo come regalo.
Arrivato in una settimana con spedizione ultra veloce, bellissimo, morbidissimo e ben rifinito, colori come in foto e accurato nei dettagli, presto faremo un altro ordine

The products are very high quality, would definitely recommend 😍

The bear arrived really quickly and it’s absolutely adorable!! I love the little details like the blush and the movable joints. And I love that we can easily change the outfit - for example depending on the season. Such a cute addition to my home! 💗

The products are so cute and adorable,perfect for melting hearts✨🤧

The cutest, softest teddy bear!! I loved my experience with Getahug. The shipping was very fast and the teddy bear is great quality! The outfit is super cute too!

Such well crafted products !! The quality of these blind box ready bears is amazing so so cute !!!

Literally the best. Customer service is so helpful and the bear is so perfect with great quality.

I couldn’t rave more about this company. The bears are adorable and well made. The outfits are so soft. There’s a huge variety to choose from for holidays and year round. And their customer service is amazing. On my first order, I accidentally put my old address I no longer live at (in another country,) and they helped me change it before it shipped out. They were quick!