Amber Reviews 46

Ensuring 2020 model Y Tesla so far no problems but any communication I’ve had with them. They’ve been very forthcoming and helpful.

I tried to sign up and entered all of my info, chose a package then got an email to approve access to the car remotely to inspect. I approved this and then never heard from them again! Several days went by and after no contact I removed their access to the car. I dont know if they ever scanned the car or not. Very strange. I ended up selling the car anyway as it did not meet my needs in winter.

We filed our second claim last week, and Amber continues to impress. I received a response to my emails within minutes (including approval of the repair), and the customer service rep was a pleasure to communicate with. He settled the repair payment directly with Tesla Service, and I only had to pay my deductible in the Tesla app.

This company and Chad H. have been awesome to work with so far. I have a 2022 Tesla Model Y Performance. I was worried about not having it under warranty, and Amber and Chad delivered! Smooth sign-up process, and very fast response time for claims, payments, and questions. I strongly recommend this company if you own a higher-mileage Tesla.

Super happy with the coverage this extended warranty offers. Battery, drive units, air-conditioning system, MCU, etc. Can’t beat the price. $241 per month for a 2017 model X very pleased.

Terrific, professional and attentive service.
Rarity nowadays.

These guys are the best of the best. Easy to work with. No hassle, no games. They cover what they state and pay out quickly if there is an issue. An honest company in a dishonest industry.

Very clear and fast transaction.

This was the best experience with an outside warranty company. The process was simple and easy to navigate and everyone was right there every step of the way. This was my first time using my warranty and I am very pleased.

It was difficult to activate the warranty because the link didn’t work with the first two attempts.

I couldn’t be more impressed with my experience using the Getamber EV extended warranty. From the moment my Tesla manufacturer warranty expired, I was worried about navigating repairs and long-term maintenance on my 2020 Tesla Model S Long Range. Getamber made that transition effortless.

Their customer support team deserves special recognition. They were patient, genuinely listened, and took time to understand exactly what I was experiencing. They helped troubleshoot multiple issues and guided me toward the best path to keep my vehicle running flawlessly.

The coverage itself is excellent — including half shafts, the charging port, and a wide range of EV-specific components that other companies often exclude. Knowing those big-ticket items were protected gave me real peace of mind.

Getamber has truly earned my trust. If you want an extended warranty company that stands behind its customers and understands EVs inside and out, this is the one. Highly recommended!

My experience with Amber has been nothing but positive. Chad (the technician) was incredibly helpful and made sure the entire process went smoothly without any hiccups. Recently, I had an issue with my battery, but thanks to Amber’s remote diagnostics and claim approval system, it was resolved quickly and I was able to get it repaired without visiting a Tesla service center.
Overall, the experience was seamless, the coverage fair, and the team highly responsive throughout. I highly recommend Amber to anyone looking for a reliable extended warranty partner, especially EV owners.

I had an amazing experience using Amber for my Tesla warranty and insurance. The process was incredibly smooth from start to finish, everything was transparent, quick, and well-explained. The customer service team was responsive and genuinely helpful, taking the time to answer my questions and ensure I got the best coverage for my car.

What stood out most was how easy it was to manage everything online. The platform is intuitive, the policy details are clear, and communication was consistent throughout. It’s rare to find a company that combines tech convenience with such personalized service, but Amber truly delivers.

Highly recommend them to any Tesla owner looking for reliable and stress-free warranty or insurance coverage!

I’ve been a customer utilizing Ambercare’s Basic Warranty package since Oct 2024 and just completed a 1-year renewal taking me into 2026. My experience from day one has been that of exceptional customer service. Jun Chung and Chad Henry have been nothing other than professional and helpful since I originally purchased my 2020 Tesla Model S Long Range vehicle. They performed the over the air pre-purchase inspection for my Model S for free which provided me with the confidence to know I was purchasing a trouble-free vehicle.

I’ve had two maintenance issues since purchasing my Model S and both times Chad took the time to walk me through the claims process and keep me informed on anything related to the processing of my claim. Although the Tesla Service Center doesn’t do direct billing to 3rd party warranty companies, Chad has always been available to settle the billing not matter the time of day. I’ve delt with other 3rd party warranty companies in the past and most use unscrupulous practices to not cover repairs. It’s been refreshing to deal with a warranty company like AmberCare and to this date they have been above board when it comes to my vehicle repair cost.

I will continue to do business with Ambercare as I feel they are on the right track and I hope they will continue to provide top notch customer service and warranty coverage for those us owner these wonderful Tesla vehicles.

Sincerely & Semper FI

Andre K. Frazier
USMC Retired

Great experience signing up and even better when making a claim. Extensive coverage, I'm very happy. Chad (Claims Specialist/Tech) didn't use loopholes or anything silly to deny coverage. Everything was quick and easy.

I signed up with Amber May 2025. The onboarding process was incredibly smooth, requiring my consent to remote diagnostics of my recently purchased pre-owned 2017 Tesla Model S. The remote diagnostic took no more than 3 days and I got an email approval that waived any waiting period! Not even 2 months later, the left rear window regulator went out and the AC started making really loud noise. I brought the car to CPR EV repair, and they quickly diagnosed the failed regulator as well as failing AC compressor. Amber worked with them during the approval process, parts were ordered and an appointment scheduled for the repairs. This whole unfortunate ordeal would have cost me $2400! When the repairs were complete, I picked up the car and Amber released the payment to the shop on the spot and I was on the road again! I highly recommend Amber for your warranty needs- the price is fair and there was no delay in approving and paying for the claim. Thanks Eric, Chad, and Team! The greatest part about Amber is that you aren't tied to using Tesla service- the right 3rd party shop does better work for a fraction of the cost! I also highly recommend CPR EV Repair in Houston or Austin!

Tried to sign and pay and the system did not work.

Have had an Amber service contract on my Model S P100D since January of last year and unfortunately needed to use their services as the headlight and front drive motor were defective. My advisor, Chad Henry, was exceptional from start to finish. He has detailed knowledge of the vehicles as a former Tesla Service employee and walked me through the entire process and made it seamless. There were no hiccups and everything that they promised was delivered easily.

If you dont have a warranty left, get Amber, youll be glad you did. I cant thank them enough.

Chad and the team at Amber have been super helpful and responsive when it comes to issues I've had with my Model 3. I suffered from a super bottle replacement that would've cost me $1700 out of pocket but I paid less than 1/10 of that. Just today, my charging port suffered a failure with the latch leaving it unable to supercharge and Tesla quoted me $567. I sent an email, on the weekend nonetheless and they responded in less than an hour assuring me it would be covered.

Amber has been great from beginning to end. The sign up process is streamlined and very quick.