Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Toon meer
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Lees wat reviewers zeggen
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Toon meer
Very understanding and so helpful, I spoke with Leenesh and they honestly could not be more helpful. Correspondence is fast and outstanding 👏 thank you for your help
Bedrijfsgegevens
Geschreven door het bedrijf
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Contactgegevens
London, Verenigd Koninkrijk
- hello@getbits.app
- getbits.app
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very understanding and so helpful
Very understanding and so helpful, I spoke with Leenesh and they honestly could not be more helpful. Correspondence is fast and outstanding 👏 thank you for your help
Nishitha was very helpful and got…
Nishitha was very helpful and got everything sorted right away!
Max helped me today
Max helped me today, was very friendly and helpful thanks so much
Bits is a really user-friendly app
Bits is a really user-friendly app. It’s clean, easy to use, and makes tracking things simple without overcomplicating it. Definitely one I’ll keep using.
Always helpful and caring
Always helpful and caring. Quick response. Excellent customer service.
Great help :) Nishitha sorted out my…
Great help :) Nishitha sorted out my problem very promptly. Thank you!
Leenesh sorted my problem out straight…
Leenesh sorted my problem out straight away with no hassle.
Brilliant customer service skills,there an asset to your company
Brilliant customer service
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Vay from customer service is amazing
Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help and you're choosing options but no options were right for my issue. And when you try to get through bits close down the conversation and submit the ticket as resolved even though I hadn't spoken to anyone. Other than that perfection!
These people have been damaging my…
These people have been damaging my credit file for so long , I have never borrowed any money from there company , I requested to cancel this several times with no communication from there company . They log missed payments for months and not once used there service when I realised it wasn’t a real credit card . Absolute scam
Very quick at responding and sorting my…
Very quick at responding and sorting my problems out
Very easy to set up and get started…
Very easy to set up and get started with :) app easy to use too.
Leneesh was great and helped me out big…
Leneesh was great and helped me out big time...understanding and very helpful
Cheri sorted my issue very quickly
Cheri sorted my issue very quickly, great service!
Dealt with my queries very quickly
Dealt with my queries very quickly. Thankyou Max. ...
Smooth experience
When I reached out to customer service, it was a smooth experience. They took the appropriate amount of hours to respond and also helped me efficiently by asking appropriate and helpful questions.
Never had any issues and really easy to…
Never had any issues and really easy to use.
Easy to use
Easy to use, Fast customer service response. Yes there is a subscription fee but once you understand the product I decided it was suited for my needs very well. Credit card is great and there are discounts on the voucher store although i havent used it yet. Thanks Bits!!
Really great app and service
Really great app and service - helps w credit score massively and the structure is straight forward
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