Vay from customer service is amazing. Sorted my issue within a couple of hours once contact was made. Only negative about bits customer service as a whole is that through the app you click for help an... Toon meer
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Lees wat reviewers zeggen
Brilliant customer service. Make sure they message you with updates whilst resolving issues, which always get resolved. Wish every credit card company had customer service like this!
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this to anyone looking to gain a bit of credit or wanting to improve their credit score. Easy repayme... Toon meer
Very understanding and so helpful, I spoke with Leenesh and they honestly could not be more helpful. Correspondence is fast and outstanding 👏 thank you for your help
Bedrijfsgegevens
Geschreven door het bedrijf
Bits offers a credit card, digital store card, credit score tracking, rent reporting, and educational tools to support smarter credit use.
Contactgegevens
London, Verenigd Koninkrijk
- hello@getbits.app
- getbits.app
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Bits is a good card to have you only…
Bits is a good card to have you only pay bk whst you borrow and once a month 22 pound its good for people that have bad crrdit it helps boost your dcore
Bits credit card
Used Bits now for a couple of months.
They have been amazing helpfull and found the app so easy to use. A great way to start helping build your credit score. Highly recommend using.
Bits has helped my credit score improve…
Bits has helped my credit score improve massively over the last 3 months, I would highly recommend this
Positive experience so far
User friendly app. Easy to build up credit score. Great customer service.
I would like to give a special thanks…
I would like to give a special thanks to Angelica (from bits) who has the patience of a saint, she was very understanding and explained everything to me, even when I was getting frustrated. Thank you so much Angelica.
Glendene
Had a bits card for a while now and…
Had a bits card for a while now and it’s always been a good service. Had a issue with my card working and the customer service team sorted it quickly
Always really good customer service
Always really good customer service, especially Vay who helped me today :)
Easy credit to use and easy to use app
Easy credit to use and easy to use app.
Great do rebuilding credit scores in a maintainable way
Great company
I set up a bits account a while ago hoping to better my credit score. However, I fell in to arrears on my account and was spiraling deeper in to debt. I contacted bits and spoke with someone called Denn. Their customer service completely blew me away to be honest. Denn made me feel seen and heard. They helped me sort my account out and came across as caring and very kind. I couldn't recommend bits highly enough. If you are struggling, please reach out to someone like I did. I'm so happy with the service I have received from bits and especially Denn, thank you.
I talked to Max who was a massive help…
I talked to Max who was a massive help and very friendly
He was a big help and resolved my issue
Bits has helped me with my credit…
Bits has helped me with my credit score, great company and always there if you need help with your account.
Knowing that an organisation like Bit…
Knowing that an organisation like Bits can walk with you out of a financial storm to give you a fresh start brings overwhelming joy and a sense of responsibility.
Thank you to Vay who sorted my issue…
Thank you to Vay who sorted my issue out very quickly
Excellent service so far.
Excellent service so far.. any issues I've had have been immediately sorted out
The process is really smooth and easy.
Fair and clear with what is expected…
Fair and clear with what is expected through the credit card use. Can't go recklessly spending due to the repayment requirements.
Super great company
Super great company - great buffer for sure - just the only thing I would ask is for an increase in credit on my account . Had it a while now and always paid back on time- just an opinion, but great service.
It's very convenient to
It's very convenient to
Check your spending and status and the staff are helpful too.
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