Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to... Toon meer
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Lees wat reviewers zeggen
I asked Cellu in rather irritated way, I.e. In capitals, to immediately cancel my subscription. They replied very politely informing me just how I could do this, apologising , asking if there was a... Toon meer
I unwittingly signed upto a subscription which would have involved a monthly delivery if cellu,s excellent product. I responded to thier email and briefly explained my mistake. I received a couple of... Toon meer
After numerous failed try’s to cancel this subscription , to finally successfully send an email, i got the results that i wanted. Now , if i want to order again without a subscription i’m wonderi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Contactgegevens
Verenigde Staten
- info@getcellu.com
- getcellu.com
Schending van onze richtlijnen
Aunque tuve que cancelar mi…
Aunque tuve que cancelar mi suscripción, me guiaron con mucha amabilidad para complementar mi proceso.
The body oil absorbs nicely and lasts…
The body oil absorbs nicely and lasts for 24 hours or more. I love it!
Amazing customer service which is rare…
Amazing customer service which is rare these days.. will update on product when used for a while thanks for 5* support so far
Only used for a week but sooo excited!!!
I have only been using the overnight firming oil for a little over a week but the results so far have prompted me to order the Deep firming body cream. I am VERY much looking forward to the results of the 2 paired!
Prompt, courteous resolve to my concern!
YOu answered my email very promtly and explained my confusion perfectly. I so appreciate your timely- ness and professionalism. My concern was addressed very well. Thank you! Because of this, I will be ordering from you in the future.
DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY! They’re total crooks. Massive delays with shipments - and I mean I’ve had 6 emails saying ‘delayed shipment’, appalling customer service PLUS they automatically subscribe you into buying monthly with no warnings and it takes an eternity to cancel. They know exactly what they’re doing. They then refuse to cancel the order and refund. Complete CROOKS. Avoid. Avoid. Avoid.
Prompt reply’s are very much…
Prompt reply’s are very much appreciated and that’s what your customer service team did
Thank you
Im loving the lotion and serum
Im loving the lotion and serum, I’ve been using them both for a bout 3 weeks and notice a real difference in the softness of my skin and my skin is getting firmer.
Seems really firming
Responsive customer service.
Awesome product and arrived on time
Thank you to all the customers sharing…
Thank you to all the customers sharing their experience about the unknown automatic subscriptions. I buy a lot of things online and this has never happened to me before. I did not want a recurring subscription but trying to get this sorted is not easy. I have received the same stock standard email twice that my case is being escalated but no action. Beyond disappointed that this company is using such a sneaky tactic to make money. I won’t be a return customer.
I'm still on the started using
I'm still on the started using, but so far no problem. Thank you!!
Be careful
Be careful - when you purchase a product there is a sneaky sign up for more! And you won’t know until they take money out of your account! The product is not great, it’s just another play on women’s insecurities.
Good service and product
Good service and product, but do not want a commitment of subscription. Would rather buy when needed.
Ordered oonce and now even after…
Ordered oonce and now even after cancelling future orders im being charged and shipped more product. Scam as no one could find my order # even when I provided a copy of the email confirmation!!
Scam company!! Be wary
The product took 2 weeks to arrive. The lid was broken and half the cream had leaked out into the packaging. Be VERY wary of this company. They lock you into a subscription without consent. I emailed straight back after ordering and asked to be taken off subscription. They did anything but cancel. My back up was blocking them through my bank. I am now reporting them to trading standards.
My skin is so much clearer after using…
My skin is so much clearer after using The overnight firming oil and I have had alot of compliments
Loving this product my skin feels…
Loving this product my skin feels velvety and is looking better and the service was great
Love the way my skin is looking since…
Love the way my skin is looking since using the firming oil. It’s amazing stuff!
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