Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to... Toon meer
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Lees wat reviewers zeggen
I asked Cellu in rather irritated way, I.e. In capitals, to immediately cancel my subscription. They replied very politely informing me just how I could do this, apologising , asking if there was a... Toon meer
I unwittingly signed upto a subscription which would have involved a monthly delivery if cellu,s excellent product. I responded to thier email and briefly explained my mistake. I received a couple of... Toon meer
After numerous failed try’s to cancel this subscription , to finally successfully send an email, i got the results that i wanted. Now , if i want to order again without a subscription i’m wonderi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Contactgegevens
Verenigde Staten
- info@getcellu.com
- getcellu.com
Schending van onze richtlijnen
Good customer support
Very quick to respond and explained what I needed to do to cancel my subscription.
I like the product alot
I like the product alot. Since I got 3 I did not need any more yet. when I do I will purchase more
Great customer service
Great customer service. They made it right. The body oil is working.
Excellent and prompt customer service…
Excellent and prompt customer service when I realized I had a repeating order by mistake.
Fabulous product
Easy ordering. Quick delivery. Fabulous product.
I was looking to update my subscription
I was looking to make changes to my subscription for my products. My email request was taken care of quickly and customer service was extremely helpful.
Customer service is very good
Customer service is very good. They always reply to your email to ensure everything is correct and that you are happy.
Great company to contact and ask…
Great company to contact and ask questions- the product really does smooth the skin on the first use and with consent use the skin does tighten but this takes a little time
So far so good still waiting on results…
So far so good still waiting on results 💦
Do not get involved with this company!
Do not get involved with this company!! I tried both the cream and firming oil and did not find either met the claims. They claim I subscribed to receive repeat orders, which I did not. This is a practice I now see they are renowned for. I have tried, unsuccessfully, to resolve this. They have not refunded my money. Stay away!!
Excellent product and customer service
I had a good helpful and speedy reply from customer service. I feel good about purchasing from this company and I really like their product.
I like the feel and smell of the oil.
This oil works!!
Kate was really warm and helped me with…
Kate was really warm and friendly. She helped me with an issue in no time...
Thank you Kate!
Maggi
Customer service answered my email…
Customer service answered my email immediately and gave me exactly the information I was looking for.
Working out a compromise on recent purchase
Working out a compromise on recent shipping and quick response
Fairly good product
I think the oil is good, but not significantly better than the one from Beauty from Bees, which is my usual product.
The oil is good for the skin but doesn't work miracles... I also find the container a bit small for the price.
That said, it still seems like a good product to me.
Great customer service
I wasn't happy that it was auto re-ordered however great support in cancelling. I now have 6 containers of the cream so I will see how that goes and if its good I may reorder.
Tan looks amazing
I like the light smell. I really like the feel of the oil on my arms and legs. My tan looks amazing.
Wrong product
I ordered , I thought, cellu cream for crepy skin. I don't know how but I ended up with an oil instead. I requested to return the product and pretty much told "to bad". I don't like the oil, I didn't want the oil. Beware of the subscription as well. It takes 3+ weeks to receive the product and the auto ship goes out at week 4, not much time to decide if you like the product or not, or if it works!
Update, I was offered 15% refund because it costs too much to return the product, I am within their 60 day risk free time frame.
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