I asked Cellu in rather irritated way, I.e. In capitals, to immediately cancel my subscription. They replied very politely informing me just how I could do this, apologising , asking if there was a... Toon meer
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Lees wat reviewers zeggen
I unwittingly signed upto a subscription which would have involved a monthly delivery if cellu,s excellent product. I responded to thier email and briefly explained my mistake. I received a couple of... Toon meer
Ordered eye cream and body oil, can't really see any difference against other creams I use but they're nice enough. However most annoying point is that I was subscribed and I was extremely careful to... Toon meer
After numerous failed try’s to cancel this subscription , to finally successfully send an email, i got the results that i wanted. Now , if i want to order again without a subscription i’m wonderi... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Clean beauty that actually works. No BS, no fillers, no harmful chemicals. Vegan. Free from parabens, silicones & PEGs. Clinically dosed actives that deliver.
Contactgegevens
Verenigde Staten
- info@getcellu.com
- getcellu.com
Schending van onze richtlijnen
The company was very responsive with my…
The company was very responsive with my issue. My product that I purchased leaked in the box and was half gone when I opened it. They immediately responded to me and are in the process of sending me a replacement. I haven’t received it yet but I believe it’s on uts way.
Representative is very responsive..
Product arrived promptly but…
Product arrived promptly but unfortunately it was the oil and not the cream, I must have ordered the wrong product!
Mathilda was really nice
Can well recommend the product customer…
Can well recommend the product customer services were fantastic when I contacted them about my order
timely response...just did not want to…
timely response...just did not want to hear that I am supposed to use TWO products
I was impressed by the speed that my…
I was impressed by the speed that my query was addressed.
Cellu is good but I find the oil too…
Cellu is good but I find the oil too sticky. Is the body creme
Less sticky?
Contact was easy
Contact was easy. Replies were quick and information was concise. Thank you so much for everything.
Quite easy to cancel subscription
Quite easy to cancel subscription. And very prompt replies to emails.
The oil is so lovely to use
Excellent response to my query and…
Excellent response to my query and clear instructions given.
This is not an overnight fix but it…
This is not an overnight fix but it definitely makes a differencs. I am definitely noticing a difference
So far I really like this oil
So far I really like this oil. I can still feel it working on my skin 12 hours later. My skin is still soft and doesn’t have that dry look. The smell is nice to, not overwhelming. My order arrived quickly. I’m hoping to get better results as time goes by 😊
Beautiful in every way
Great service from first order to delivery.
Lovely fragrance
My body feels soft and hydrated and looks great
I did not realize I agreed to a…
I did not realize I agreed to a recurring purchase when i made my first purchase. I e-mailed customer service upon realizing this and I believe it was less than an hour before they responded. While the link wasn't fully self-explanatory to unsubscribe, it did go quickly.
I having been using cellu for a few…
I having been using cellu for a few weeks now and I can tell there is an improvement. My neck particularly is smoother and less wrinkly I was a bit doubtful but after using I am more impressed with the product.
Thank you.
Was a bit unsure
Was a bit unsure as I don’t normally buy from YT BUT can I say this firming oil is wonderful!!! Took a bit time to arrive but informed of journey via email. Have now been using for about two weeks and WHAT A DIFFERENCE! I know I am aging but this has helped my crepey skin. Now looking at other creams in range! Thank you Cellu
They responded immediately to my…
They responded immediately to my request, directed me to how to manage my subscription, and was very polite and accommodating to my issue.
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