GET IT FIXED LTD Reviews 782

The team did an excellent job in repairing my radio, they communicated well and everything went to plan.

Kept me well informed as to costs and what the nature of the repair was. Would certainly use this company again.
Philip

Happy with the repair these guys made,
My Bose speaker is back working perfectly, only thing I had was time it took for the repair, in fairness you can pick a speedy repair for extra but me being a tight Yorkshireman chose the cheaper fix, however rest assured the repair does eventually get done this may depend on how many repairs they have coming in I’m not sure.
A great service

No rush no fuss, they got the job done. Had two amps fixed so far.

I needed to replace a part of the CD player to return it to playing properly. Get it fixed gave me a fixed price and a timescale for the repair. It was returned in good time and well packaged. I recommend them for a professional service from beginning to end.

Trustworthy company. Kept informed every step of repair. Reasonable charges

Well repaired

They kept me informed at all stages about what was happening with the repair of my Ruark machine, including advice on additional work. When I got the machine back, it was good as new.

Great service. Used them twice now and both repairs were perfect.

Battery exchange for Bose mini - good efficient service.

Excellent service- couldn’t fault the entire process. Communication was clear and timely- when they said they were going to do something they did it. Cost was reasonable. Item was shipped back promptly. Certainly 5STARS!

Everything thought of including collection and delivery. Hi-Fi equipment now working better than ever.

I sent my phone to them a month ago, they've taken three weeks to examine it and produce an invoice for the repair costs. I then paid the invoice last week, and this morning they've sent me a text and an email demanding I pay the invoice.

No one answers the phone number on their website, they haven't updated the progress of my repairs in their online tracker, frankly this business is a complete mess.

It is not realiabe and not good service provide

ok where do i start, i wrote a review a few days a go saying how bad this company is. i received a reply asking me to take down the review & that they would sort out the situation. i told them i would but i need a promise that my amp would fixed properly. good job i didn't still no reply still haven't done anything. for your own good please do not use this company they lie their dishonest & they definitely dont believe in customer care AVOID THIS COMANY WITH ALL COSTS

In May 2025 I contacted Get It Fixed an.d asked them whether they could fix my Bose Lifestyle 30 series system. They said that they could fix my unit and I sent it to their address in Birmingham. In late September I received the repaired unit. They have fixed most of the faults with the device. I can now play CD’s again. There is a problem that tracks skip when the unit plays for more than around half an hour. I am not complaining about this as most of the problems have been solved and it is a very old unit.

The engineers are very skilled at carrying out the repairs that they say they will. However I found the communication very difficult. Often a phone call or email would not be answered So I have no idea of the status of the job.

This company provides a valuable service but it needs better procedures for communicating with customers.

I sent my KEF subwoofer in after it stopped powering on. I was a bit nervous about mailing it, but Get It Fixed made everything super easy with their prepaid label and regular updates. Within a few days, they diagnosed the issue and replaced the damaged parts. When it arrived back, it was packed very well and looked spotless. I plugged it in, and the sound was better than ever deep, clear, and consistent. The whole process took under two weeks. I appreciated their clear communication and the quality of their work. Highly recommend.

They received my laptop, then informed me there was a 4-5 week wait for assessment, unless I paid the 'express' charge, which I did.
A few days later (they never answer the phone) they informed me a new part would need to be ordered, and when this was fitted (£130) they could run a diagnostic to see if this fixed the problem!
I could not contact them to speak to an engineer, or anyone, so had them return my unit. I've wasted two weeks and a fair bit of cash and received very poor service.

NEVER USE THESE PEOPLE.
Paid for their 'express', service like a fool and about 4 months later got a NON working amp back, with the case not put back together properly and the speaker cable plugs flopping about. They had repaired the original fault but damaged the motherboard. Been in negotiation with them for over 3 months but they either want more money or a refund which means i will have to pay again for the damage they have caused. They even questioned the original fault even tho they tested it AND there was a bleeding great note attrached to the amp saying 'works normally but has a long warm up time'. The note was even in the pictures they sent me originally

SO IF YOU WANT TO WASTE 8 MONTHS OF YOUR LIFE AND LOOSE A LOAD OF MONEY USE THESE PEOPLE.

IF NOT... DON'T EVER USE GET IT FIXED.

I'm a 90s CD man and bought a 90s tech Cambridge Audio CD player second hand for a pittance and found out on receipt that it was skipping like mad (caveat emptor). Nobody local would take it, so looked into sending it away.
Get It Fixed were quick to offer a reasonable quote, which was not adjusted when I sent it to them. They repaired the skipping issue in the timeframe stated and, on testing, noted an output quality issue due to degraded capacitors and gave a very reasonable (optional) quote to fix this too, which they promptly did.
What can I say? The CD player now delivers smooth crystal clear audio. Can't fault the service.
I would, however, make the following recommendation to the company:
Your Facebook recommends are all from "digital creators", "personal trainers", and people from Birmingham whose profile pictures contain sunglasses and a BMW. It's not an optimistic look for future customers. Just a thought.