I used mentis since the beginning. I love the concept and have been very successful… also customer support is amazing. And have had lots of help when I needed. ❤️
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Lees wat reviewers zeggen
Excellent, can't fault anything about it. Had five+ separate successful grows. Had an issue with a dry bag which was replaced straight away. The self healing ports are better than other pre sterili... Toon meer
Contacted the company over a problem (contaminated) no reply after 4 emails.So it seems there Guarantee is worthless. Edit,I have since managed to contact the company apparently mix up over emails.... Toon meer
Bedrijf heeft geantwoord
Absolutely first rate customer service and after care, they have contacted me several times to check on progress and are super quick to respond and answer all questions. My first attempt I got sone... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
We build simple mushroom grow kits.
Contactgegevens
Unit 100, Jam Studios, The Biscuit Factory, 100 Drummond Road, London, SE16 4DG, London, Verenigd Koninkrijk
- hello@getmentis.com
- getmentis.com
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Great product working as it should
Fantastic product and amazing support
Fantastic product and amazing support. Mentis sent regular emails offering advice and checking their product was functioning as well as advertised.
I did end up having an issue but this did not directly relate to their product but their customer service was amazing and they have resolved it.
Very impressed.
Great product and support for first time mushroom growers.
I honestly wasn't sure about what to expect with this product, however I have been pleasantly surprised with both the Toolkit and the customer service since my initial purchase.
As a junior mycologist on his first grow, there was a lot of uncertainty about how well this setup would perform, however, following instructions to the letter, everything has turned out exactly as advertised.
On the odd couple of occasions, where I had questions, Mentis customer support was prompt in responding and very helpful with their answers to my questions.
A fantastic way to grow mushrooms at home
I have just had my 1st fruit and they are dehydrating away on the heat strip that is perfect for drying.
I loved the whole growing process and the step by step instructions from mentis made it easy and simple to create some magic.
Hoping for a 2nd and 3rd flush now and would highly recommend
Highly appreciate this tool
Highly appreciate this tool. Taught me a lot. And has produced the goods.
Couldn’t be happier with the service…
Couldn’t be happier with the service received.
The products are great and the after care is spot on.
Excellent! Will definitely use again!
The customer service from Mentis is the best I have ever experienced.
Seriously! This isn’t an exaggeration.
Mentis regularly email reminders and guide you through the whole process.
Also contacted customer service on one occasion and had a reply from them less than 10 mins later
Great product, even better support…
Great straightforward product and brilliant aftercare. Full step by step guide. Everything went pretty much exactly as detailed in their guide. They will replace the grow bag if it gets contaminated. Mine didn't, but I absolutely have no doubt they would. I asked a question on twitter and they got back to me very quickly. Brilliant support for a great product. Highly recommended.
Great product and great customer service!
Great product and great customer service. They really look after you and assist you with any issue along the way.
Great customer service
Great customer service had issues with the first kit when growing and have sent a replacement bag out
Can’t fault the company
Highly advise to use mentis
Many thanks
Great customer service
Great customer service , after 2 successful harvests I unfortunately had a contaminated bag , it was replaced quickly without question
very good products and amazing cutomer service
amazing customer service and great product, definitely recommend
Easy to use and Great customer service
Great communication and the tin is so easy to use. There's a step by step instruction guide so you can't go wrong. Highly recommend if you want to grow some of your own mushrooms.
Quality product with great instructions…
Quality product with great instructions on the website and nice app to track your progress. Compact and easy to use.
Absolutely first rate customer service…
Absolutely first rate customer service and after care, they have contacted me several times to check on progress and are super quick to respond and answer all questions. My first attempt I got sone contam, quite possibly because of the spores used but the guys replace the bags completely free without quibble. The system is small, and sea very little power, no noise, no smell and super super simple to use. Can’t recommend enough,
Great customer service
Really great customer service, super friendly and super helpful.
Awesome low risk and effort way to get into mushrooms
A great kit to get anyone started on growing mushrooms, Theo has been a great help offering advice and support throughout.
I successfully grew about 230g of lions mane and haven’t looked back since
Fantastic customer service and product
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