Please do NOT use this company!!! I agree with all the other 1 star reviews they have done the same to me. They take your money and do nothing. The sneaky contract tricks you into years of appa... Toon meer
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A really terrible company. Poorly organised, a compete lack of communication or written plan and Richard was really rude. We paid money to submit rates forms and we realised 8 months later they hadn't... Toon meer
Serial spammers, do not click on their unsubscribe link as this only verifies your email account as being live / valid and then you will end up on their other email lists. Are there really people sill... Toon meer
We were originally contacted by Get Your Rates Right in 2024, we paid the fee to proceed with the appeal against our rateable value. We knew the process could take a long time but after 7 months we... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We help UK businesses to reduce their business rates and claim back any overpayments owing to you. It's a sad fact that many businesses are still paying too much in business rates and most don't realise they can appeal and claim a rebate. We check your current rateable value and if we find it is too high we will appeal and conduct all negotiations with the valuation office on your behalf.
Contactgegevens
Verenigd Koninkrijk
- getyourratesright.com
2,6
Slecht
61 reviews
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Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 11% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Did what they say would do!
We were contacted as they felt they could reduce our rates at one of our offices .The initial site visit and plans were prepared quickly and the agreement entered into .Whilst they charge a n up front fee ,this is made clear in their agreement so was happy to proceed .Marjorie and the team kept me informed throughout the process and did point out how long these things can take .Resulted in a successful appeal reducing our rates over the last 3 years.
28 juli 2025
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Antwoord van Get Your Rates Right
Many thanks for the feedback..
Antwoord van Get Your Rates Right
We believe this to be an unfair review as Quartz City has an outstanding invoice which they refuse to pay and are going through our collections process.
Stay away from this company
Stay away from this company, they are only smart un taking upfront full payments without doing any work or even agreements.
9 mei 2025
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Antwoord van Get Your Rates Right
We think this reviews is also from Quartz City please contact us if that is not the case
You should never use this ru...sh…
You should never use this ru...sh company. They only charge you lots of money and don't do any work.
Complete scam
1 februari 2025
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Antwoord van Get Your Rates Right
We do not recognise this review from one of our clients, please contact us if you are.
paid the charge of over £1500 then we…
paid the charge of over £1500 then we have tried repeatedly to make contact and got no reply. feel ripped off completely.
31 januari 2025
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Antwoord van Get Your Rates Right
We have no record of this issue please contact us directly.
It takes a while but they manged to…
It takes a while but they manged to reduce our business rates and get a refund of over £16000.
Thanks 😊
21 maart 2025
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Antwoord van Get Your Rates Right
Many thanks
Great Service provided to Lauras Idea…
Great Service provided to Lauras Idea ltd
27 februari 2025
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Elene at get your rates right was…
Elene at get your rates right was amazing . Went from a court summons with local council to a full refund and my business rates being quashed completely with a full refund.
21 februari 2025
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Antwoord van Get Your Rates Right
Many thanks
Generally good service with positive…
Generally good service with positive results.
They managed to make a couple of successful claims/challenges to our rateable value and we obtained refunds accordingly, but the process was painfully slow (possibly not their fault) and requried constant chasing for updates on progress.
4 november 2024
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GYYR have extensive knowledge of how…
GYYR have extensive knowledge of how the process works and advise you the best they can to ensure you are saving as much as you can. Great service!
6 november 2024
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Want results? use Get Your Rates Right!
We were contacted by Get Your Rates Right to help reduce our company vatable values. All surveys and assessments that were completed on site were carried out in a professional manner. The service was excellent from start to finish and we have received a reduction in our rates. Delivered service as promised.
23 september 2024
Review zonder uitnodiging
Terrible company
Terrible company. I have seen numerous 1* reviews so I tried to contact them. No one answered the phone or responded to my email. I have not paid their invoice so they have sent me lots of threatening emails. I try to call them and they won't answer instead emailing me. I am very suspicious this is scam and so am not willing to pay the invoice until I know what is going on and get to speak to someone.
They continue to send rude and professions emails while ignoring phone calls. It is an outlook email and no name is on it so you have no idea who you are even speaking to.
I would avoid getting into the business this with company purely because they are very unprofessional and from reading other reviews it seems that once you do pay you might not hear from them ever again.
25 juli 2024
Review zonder uitnodiging
Antwoord van Get Your Rates Right
We seem to get bad reviews off clients that have not settled our invoices.
Exceptional Service and Significant Savings
We couldn't be happier with the service provided by Get Your Rates Right. They were incredibly efficient and managed to save us a substantial amount on our business rates, both backdated and for future rates. Their expertise and professionalism were evident throughout the process. Highly recommend their service!
6 juni 2024
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Antwoord van Get Your Rates Right
Many thanks
Incredibly pleased!
We are incredibly pleased with the outstanding service provided by Get Your Rates Right! Their team of experts successfully helped us reduce our business rates, resulting in significant savings for our company. From the initial consultation to the final resolution, their professionalism and dedication were evident every step of the way!
22 mei 2024
Review zonder uitnodiging
Quick and easy process
Quick and easy process, I would highly recommend their service.
23 april 2024
Review zonder uitnodiging
Professional Service
After a number of poor experiences with other companies offering to potentially reduce your business rates, Get Your Rates Right performed exactly as they said they would and fulfilled their promises. Responsive throughout the process and helpful at every stage. Would recommend.
1 maart 2024
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Not even 1 star
Not even 1 star - took our money 3 years ago and done nothing since . Constantly chasing these conning b*****ds
26 februari 2024
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Superb Experience
Superb Experience. Assisted with reducing business rates and we received a refund from the council for previous years. Would recommend highly.
1 augustus 2023
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Very knowledgeable company that…
Very knowledgeable company that successfully achieved a rates reduction on two of our properties.
24 september 2023
Review zonder uitnodiging
Worked to get my rates down
Worked to get my rates down, thanks for your help
1 september 2023
Review zonder uitnodiging
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