Shocking service. No aftercare. Bought a voucher using their site with M&S. I cannot access it using my email. They say they cannot help me at all.
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Lees wat reviewers zeggen
I was quite sceptical at first because of all the mandatory information/verification required, but their customer service was really helpful and responsive. Due to the weekend and a national holida... Toon meer
I've tried to get 4 vouchers for some business partners on behalf of my company and they have been asking for my personal tax information, besides my passport. It was very weird and uncomfortable, and... Toon meer
On top of charging a fee for issuing the gift card, they also restrict the ways the recipient can use it online. You can't use it with Revolut, PayPal or other similar services. I suppose they rely... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
WHAT IS GIFTCARD? •GiftCards is your non-reloadable prepaid card, which can be used anywhere in the world where Mastercard and VISA payments are accepted. •The value and currency (EUR, BGN, GBP, RON, USD) are determined by the buyer at the time of purchase •To activate your GiftCard you need to visit our website at: www.giftcards.eu •GiftCard comes with all the design from our catalog, as well as a choice for a personal one •With our gift cards, you can pay at a POS terminal or anywhere on the Internet, where they accept Mastercard and VISA • There are no fees when using our cards within the first 6 months from the date of issuе • GiftCard is a preferred personal gift and a means of motivation and marketing from many companies, such as: Nestle, Sony, Samsung, Philips, Beiersdorf, Pfizer, Austria Telekom Group, Austrian Airlines, Unilever, Kraft Foods, Henkel, Heiniken, Toyota, PPD, Coca-Cola, PPD, Metsa Group, NIKE, Viber
Contactgegevens
Business Park 1, 9000, Varna , Bulgarije
- +35970013444
- social@giftcard.eu
- giftcards.eu
2,0
Slecht
49 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van GiftCard™
Hello, Yordan!
Thanks a lot for the positive review! It is always a pleasure to hear from a happy customer.
Best Regards, GiftCard Team
The Best Gift
I love this card and how it looks like with my photo with friend! Thank you! 😍
25 april 2021
Antwoord van GiftCard™
Thank you for your kind words, Lily!
We are happy to hear that you like our branded giftcards, with a photo of your choice!
Best Regards, GiftCard Team
really happy with it
8 april 2021
Antwoord van GiftCard™
Thank you for the positive feedback, Caroline!
We are glad that you enjoy GiftCard!
Best Regards,
GiftCard Team
I am satisfied with the service.
2 april 2021
Antwoord van GiftCard™
Hello,
We are happy that you enjoy GiftCard!
Glad to have you with us!
Cheers, GiftCard Team
giftcard with a personal design
I ordered a giftcard with a personal design.
I received responsible and committed service in a short time.
I have used this type of service several times already and I usually receive adequate service, despite my often quite detailed requirements.
1 april 2021
Antwoord van GiftCard™
Hello, Аглика
Thank you for your trust in GiftCard.
We are really happy to have you on board.
Best Regards,
Zlatka-Manager GiftCard
Virtual cards are not an option
Virtual cards are not an option. I won't order anymore.
I need it Sunday for a present and I ordered it Sunday.
It was activated and sent two days after that.
On the website it is not known when will be activated
1 april 2021
Antwoord van GiftCard™
Hi Mitko,
Every feedback is important to us and we check carefully your order.
You ordered from us on 21.03.2021 at 16: 51h and the card was sent on 22.03.21 in 13:33 (less than 24 hours). We understand that you want to deliver your card on the same day, but every order passes through a verification process that usually takes 24 hours.
Our customers can find this information on the "delivery terms" page.
All the best, GiftCard Team
I am happy with your service!
29 maart 2021
Antwoord van GiftCard™
Hey,
Thank you for your kind words, Яна!
We are happy to have you with us!
Best Regards,
GiftCard Team
Very complicated registration
Very complicated registration, too many data, slow process.
22 maart 2021
Really a killer feature/service
Really a killer feature/service and it is very weird that there are so few options for this. However, I encountered issues with the website when ordering and had to go back and forth with support, and it was very time consuming.
It should also be pointed out that not all sites support that kind of virtual credit card which was issued - I think because it's in BLR currency.
22 maart 2021
Antwoord van GiftCard™
Hi Silver,
Thank you for taking the time to review us. We are always looking for ways to improve our services and hope that we'll deserve your 5 stars very soon. Your cards is in EUR not in BLR. Оur agent will contact you with additional information, as soon as possible.
All the best, GiftCard Team
Antwoord van GiftCard™
Hey Георги,
Thanks a lot for your words and high rating! We're glad to have you on board.
You can count on us, for every occasion :)
Cheers, GiftCard Team
A must have product
Great product. In the old days we wold buy giftcards at certain stores and the gifted would go there and choose his/her gift. With these cards the person has infinite choices and in certain stores one even gets a discount. So this is an idea whose time has come. I Will be a repeat customer.
14 maart 2021
Review zonder uitnodiging
Antwoord van GiftCard™
Hello Valentin,
We are thrill to see that our gift card finds a place in your heart. Yes, our cards can be used anywhere, where Mastercard / Visa payments are allowed.
Greetings, GiftCard Team
Antwoord van GiftCard™
Здравей Алекс,
Благодарим ти за милите думи. Радваме се, че нашите гифт карти са свършили отлична работа!
Поздрави,
Екипа на GiftCard
Too much time waiting for approval when…
Too much time waiting for approval when buying a card. The first time it is normal because some validation needs to be done regarding the documents but after that I have bought more than 5 cards and i am waiting at least 4 hours if not a whole day!
14 maart 2021
Antwoord van GiftCard™
Hi Alex,
We see that you are fond of our virtual cards. We are very glad that you order more than once from us. We are planning a new functionality with a faster process.
Best Regards, GiftCard Team
Не ми хареса некомпетентността на…
Не ми хареса некомпетентността на служители ви, предал ми картата. Всичко друго беше ок.
11 maart 2021
Antwoord van GiftCard™
Здравейте Георги,
Радваме се, че GiftCard е бил избора ви за подарък 😊. Задължително ще проверим работата на служителите ни в Пловдив.
Поздрави,
Екипа на GiftCard
Very useful and interesting
11 maart 2021
Antwoord van GiftCard™
Hello,
Thank you for your kind words, Lidiya! We are happy to have you with us!
Best Regards, GiftCard Team
Great job
Много доволна, беше за подарък и останаха много изненадани. Много добра и бърза изработка. Учтив и помагащ персонал на телефонната линия за помощ
11 maart 2021
Antwoord van GiftCard™
Здравейте Ралица,
Много се радваме, че сте останали очаровани от нашите карти подарък😊.
Най-добри пожелания,
Екипа на GiftCArd
Antwoord van GiftCard™
Hello Vicky,
We are very happy to see that, you use our option to “brand your card” with a special image of your choice. We are sorry to hear that your card has been delayed. If you choose to use our service again, keep in mind that we have “Express” delivery and your card can be delivered within 2 working days.
All the best, GiftCard Team
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