The items were shipped on time and arrived soon, but part of my order was "misread" and I got something I did not want and there was no way of returning it. Furthermore, and more important, the payme... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
My husband and I will be in Edinburgh this October, and plan on visiting your historic University. The cap and pin arrived in a timely manner and are very well-made; the cap having a wide brim to shie... Toon meer
These guys are awesome! Not just for the every day face to face customer service in the shop but when a recent purchase resulted in too few ‘gift boxes’ in which to package the items, staff arranged f... Toon meer
Bedrijf heeft geantwoord
I ordered a ballpoint pen from your online store and my purchase experience was perfect! Despite my order was from outside UK,they shipped my ordered item in just FIVE days!! I couldn't be happier wit... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
The University’s Gift Shop and Visitor Centre features a range of official merchandise and also acts as an Information Centre for visitors and prospective students.
Contactgegevens
2 Charles Street, Edinburgh, EH8 9AD, Edinburgh, Verenigd Koninkrijk
- 0131 6502252
- giftshop@ed.ac.uk
- giftshop.ed.ac.uk
4,7
Uitstekend
288 reviews
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Exactly as expected
Exactly as expected. International shipping was surprisingly fast. Thank you
2 augustus 2022
Excellent customer service and love my…
Excellent customer service and love my first order. Had a problem with my initial order which was instantly rectified after sending an email and a few photos. Donated to the University as a token of my gratitude and will definitely be ordering again soon.
24 juli 2022
Review zonder uitnodiging
Couldn’t ask for better service and care.
This is not the first time I have purchased from the gift shop but it is my first review. I received my wonderful scarf packed by Sadie in no time. I live in Australia and it seemed as though it took less time to arrive than if it was posted locally. The quality of the scarf is excellent and it has been warmly appreciated as a gift for my mother upon my graduation. I highly recommend the University of Edinburgh gift shop. Thank you everyone involved.
13 juli 2022
Review zonder uitnodiging
Bought a few gifts online and collected…
Bought a few gifts online and collected them in the shop. Very happy with products and service.
13 juli 2022
Prompt delivery and impeccable fit…
Prompt delivery and impeccable fit -medium t-shirt true to size!
6 juli 2022
Prompt shipping.
As title suggests, package came quickly even though it was an international order.
8 juni 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Cap was ace
Smart cap, great quality, and delivered safely and efficiently. Thanks so much.
6 juni 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Antwoord van University of Edinburgh Gift Shop
We are delighted you had such a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
My order is perfectly packed for…
My order is perfectly packed for overseas delivery. And every item is worth the price.
4 juni 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted you had such a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
very nice quality :) super comfy
3 juni 2022
Antwoord van University of Edinburgh Gift Shop
We are so happy you had a positive experience shopping with us. Keep an eye on our website for new product launches, promotions and gift shop news!
Great products but a little expensive
Great quality in their products, although they are a bit pricey. When I ordered I thought it was too expensive but now that I have the items in my posession, I can tell how good quality materials they are made out of.
17 mei 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted you are happy with the quality of our items. We only stock high quality materials that are designed to last and the prices are as low as we can make them. Keep an eye on our website for new product launches, promotions and gift shop news!
Antwoord van University of Edinburgh Gift Shop
We are glad you are happy with your order from us. We make up your order the day you place it online from our store and so ship it as soon as we can. If there is a delay this normally comes from customs. Keep an eye on our website for new product launches, promotions and gift shop news!
SHIPPING COSTS DID NOT COVER THE IMPORT TAX
I would have appreciated to know that the shipping costs did not cover the import duty/tax, since it was almost as much as the sweatshirt itself. The rest was fine.
10 mei 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Moldy Merchandise Received
The shipment arrived on time, however the t-shirts and ball cap smelled heavily of mold. Also, the degree paper frame was bent and damaged and cannot be used. It costs too much to return the merchandise overseas, but I won't order from this shop again because of the condition of the merchandise.
3 mei 2022
Antwoord van University of Edinburgh Gift Shop
Hi Monica,
We are so sorry to hear you were not happy with the condition that your order arrived in. Please send us an email at giftshop@ed.ac.uk and we will do our best to rectify this issue for you.
Good stuff nice staff
3 mei 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Great items and fast shipping to the…
Great items and fast shipping to the USA. Now if you would just start carrying university flags we would be set.
2 mei 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Overseas gift
Ordered a gift and had it shipped internationally. The cost was no more than if I had shipped myself. It arrived quickly and I received emails when it was shipped. Fab service!
1 mei 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
Lovely giftshop.
13 april 2022
Antwoord van University of Edinburgh Gift Shop
We are delighted to read such a positive review, thank you for taking the time to write it! Keep an eye on your inbox for future promotions, new product launches and Gift Shop news.
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