Ive chosen gigasure due to their rating in trust pilot. I'm hoping i won't need there assistance.they seem legitimate ,no hidden surprises? I'm happy they've been given good reviews,in... Toon meer
Bedrijf heeft geantwoord
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Had the usual email about automatic renewing using card details which can be irritating. Whilst it shares as a reminder of renewal the automatic charge is a concern for those who are forgetful... Toon meer
Bedrijf heeft geantwoord
Last year’s policy was a good price especially with both of us with medical conditions, this year’s price was even cheaper. Unfortunately my wife was diagnosed with type 2 diabetes just before renewa... Toon meer
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I have just recently purchased some travel insurance for a mini cruise. This company came out best for pricing and cover. The online questionnaire was straight forward along with the quote and payment... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
At Gigasure, we believe Travel Insurance should adapt to your journey, not the other way around. That’s why we offer customisable Travel, Backpackers, Car Hire Excess Insurance and Van Hire Excess Insurance, allowing you to tailor your cover by adding or removing benefits to match your specific needs and budget. With the Gigasure app, we put control in your hands, enabling you to easily manage, purchase, and Boost your policy mid-term. Gigasure is innovating the travel insurance industry, redefining how insurance is delivered and experienced providing added value for the end user. With flexible, customisable policies, real-time parametric benefits through GigaShield, and a powerful, user-friendly app, Gigasure empowers UK travellers to take control of their journeys. From on-demand cover upgrades to instant payouts for flight and baggage delays, we’ve built a smarter, tech solution that simplifies policy purchasing and management. By blending digital tools with a deep understanding of modern travellers’ needs, Gigasure is leading the way in making travel protection safer, more seamless, and more responsive than ever before. Explore the world confidently with Gigasure, knowing you have reliable, responsive insurance that truly understands your needs.
Gigasure, your travel companion
Geschreven door het bedrijf
- Our Products:
- Travel Insurance. Backpacker Insurance. Car Hire Excess Insurance. Van Hire Excess Insurance.
- The Gigasure app empowers you to:
- Get quote and buy Travel Insurance in quick steps. Manage your policy. Access, activate and use your GigaShield Flight Delay and Baggage Delay benefits. Easily Boost your existing policy. Renew your policy seamlessly with just a few taps in the Gigasure app. Reach our friendly Customer Care Team instantly. View and download your insurance documents on the go. Submit claims quickly and with ease.
- Post-purchase Boosts:
- Adventure Sports and Activities. Cruise cover. Extended Travel Disruption. Winter Sports. Golf cover. Business travel
- GigaShield - Travel Disruption Benefits:
- GigaShield Flight Delay provides you with access to an airport lounge or prompt cash payment if your flight is delayed by 3 hours or more. GigaShield Baggage Delay provides you with a prompt cash payment when you enter your airline Property Irregularity Number (PIR) into the Gigasure app, if your airline baggage does not arrive.
Contactgegevens
3rd Floor, Fitzalan House, Fitzalan Court, CF24 0EL, Cardiff, Verenigd Koninkrijk
- 020 4587 2875
- customercare@gigasure.com
- gigasure.com
Travel worry-free with Gigasure
4,7
Uitstekend
7K reviews
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Antwoord van Gigasure
We are so pleased to hear that you found our website straightforward to navigate. Thank you very much for taking the time to share your positive experience with us!
The Gigasure Team
Gigasure Travel Insurance Superb.
I find Insuring with Gigasure to be absolutely superb. I feel confident we are both fully covered and the process to action on-line simple and informative. Pricing is also really competitive.
10 oktober 2026
Antwoord van Gigasure
We're so pleased to hear that you feel completely covered and confident in our service. It is wonderful to know that our online process was straightforward and informative, and that you found our pricing to be so competitive.
The Gigasure Team
Antwoord van Gigasure
We're so pleased to hear that you found our site simple to navigate and that you were happy with our affordable rates. Thank you so much for taking the time to share your positive feedback with us!
The Gigasure Team
Easy to use great price
10 oktober 2026
Antwoord van Gigasure
We are so pleased to hear that you found our platform simple to navigate and that our rates met your expectations. Thank you very much for taking the time to share your positive experience with us!
The Gigasure Team
Easy to use and very simple steps to…
Easy to use and very simple steps to get my travel insurance
18 oktober 2026
Antwoord van Gigasure
We're so pleased to hear that you found securing your travel coverage to be such a straightforward and effortless process. Thank you very much for taking the time to share your positive feedback!
The Gigasure Team
Antwoord van Gigasure
We are glad you enjoyed your experience with our affordable and convenient service. Thank you for your review!
The Gigasure Team
Antwoord van Gigasure
Thank you for your kind review! We really appreciate you taking the time to share your positive experience with us.
The Gigasure Team
Good price travel insurance
Good web site easy to use, clear coverage and a good price
16 oktober 2026
Antwoord van Gigasure
We are so pleased that you found our website user-friendly, appreciated the clear coverage details, and were happy with our affordable pricing. Thank you for taking the time to share your positive feedback!
The Gigasure Team
Complete and utter waste of
Complete and utter waste of
Money. Don’t bother paying for this travel insurance. Declined my delayed luggage claim and travel disruption claim citing I didn’t follow their app gigashield process but I wrote to called their customer service without any help.
28 februari 2026
Antwoord van Gigasure
We are sorry you had a poor experience with the claims handler, IMG, and that it's not the service we expect for our customers. We have escalated your experience to IMG who will reach out to you directly, and should you not hear from IMG, to let us know so that we can escalate further on your behalf.
The Gigasure Team
Got a good price for a single trip…
Got a good price for a single trip insurance, I usually get a year, but I only go away a couple of times, so worthwhile.
16 oktober 2026
Antwoord van Gigasure
We are delighted to hear that you secured a great rate on your single trip cover! It is wonderful to know that this option suited your travel plans so well and provided great value for your upcoming trips. Safe travels on your adventures!
The Gigasure Team
Simple enough to choose from which is…
Simple enough to choose from which is great just sometimes u just want to click on something and it's done cost wise perfect i definitely will use these guys again
5 oktober 2026
Antwoord van Gigasure
Thank you so much for your wonderful feedback. We are happy to hear that you found our process straightforward, quick, and budget-friendly. We appreciate your support and look forward to serving you again soon!
The Gigasure Team
Outstanding
Exelent outstanding value for money with my ailments I was quoted 4 times as much through other leading insurers this is the second time I’ve used Gigasure and it most certainly won’t be my last I’ve recommended to all my friends and family.
10 oktober 2026
Antwoord van Gigasure
We are glad you enjoyed your experience with us and deeply appreciate you taking the time to share your feedback. Providing comprehensive coverage at fair prices, especially for customers managing specific health conditions, is a priority for us. We are pleased to know we met your expectations and grateful for your continued trust and recommendations.
The Gigasure Team
Antwoord van Gigasure
We are so pleased to hear that you found our website simple to navigate and that it helped you get exactly what you were looking for. Thank you for taking the time to share your wonderful feedback with us!
The Gigasure Team
Antwoord van Gigasure
Thanks for your kind words! We’re glad you felt our pricing was right for you – we believe great cover should always come at a fair price.
The Gigasure Team
Antwoord van Gigasure
Thank you for your kind review! We really appreciate you taking the time to share your positive experience with us.
The Gigasure Team
Had the usual email about automatic …
Had the usual email about automatic renewing using card details which can be irritating. Whilst it shares as a reminder of renewal the automatic charge is a concern for those who are forgetful.
I rang the helpline and got to speak to real live human beings ...Hurrah!. Both tema members were very helpful in renewing the quote including a new health condition (knees!) which were then covered and not excluded.
Please keep humans as a frontline service. I don't want AI or chatbots.
14 oktober 2026
Antwoord van Gigasure
Thank you for your review. We send out renewal invites in advance to allow customers to shop around and decide the best cover options for them. We're happy to hear that speaking directly with our team members provided a helpful and reassuring experience. It is good to know that our staff successfully assisted you with updating your details to ensure your new health condition was fully included in your coverage. We place a high value on personal human interaction for our customer service, and your comments reinforce how important this access remains. We thank you for sharing your thoughts with us, as this feedback helps us maintain the supportive and accessible service our customers rely on.
The Gigasure Team
Antwoord van Gigasure
We are so pleased to hear that you were happy with our pricing and that your policy provided all the coverage you needed. Thank you for taking the time to share your positive feedback!
The Gigasure Team
Antwoord van Gigasure
We appreciate you sharing that our booking process was seamless and that our rates met your expectations. Thank you so much for taking the time to leave us your positive feedback!
The Gigasure Team
Great response to my claim and result.
Great response to my claim and result.
Only problem is logging on to app with code taking to long to come through.
9 oktober 2026
Antwoord van Gigasure
We are glad to hear that your claim was handled successfully. We appreciate your feedback regarding the delay with the login verification codes and are working to improve our application's performance.
The Gigasure Team
Travel with Confidence
It was very competitive with other companies but found Gigasure slight better in what I required. Also it was very easy to apply online.
16 oktober 2026
Antwoord van Gigasure
We are thrilled to hear that our tailored coverage stood out to you among competitors and that you experienced a smooth, simple online application process. Thank you for taking the time to share your positive feedback with us!
The Gigasure Team
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