Gigtix Reviews 

I have ordered X2 tickets to see Mahalia in Oct, really easy to use website. T&C’s are easy to understand looking forward to receiving the tickets nearer to the time of concert.

Sorry, but I am not happy with your service.
I bought tickets for the Iron Maiden concert on 4 July 2023. When the time came closer to the event all my friends booked tickets from different resellers and got their tickets early enough (around two weeks) before the event, a few days before the concert I had to remind Gigtik that I still do not have my tickets and I start to worry about it. That frustrated me a lot because I had bought tickets for the other two people and my image in front of them was a bit spoiled, as I bear the responsibility for arranging to visit the event. I got the tickets, but I HAD TO REMIND THEM! Therefore, I consider Gigtix a NOT RELIABLE reseller and can not recommend them.
P.S.
Dear review readers,
After the above-stated review, Gigtix replied with a long wordy statement. They call me a liar, aggressive, nasty, etc. They are trying to divert your attention from the actual point. In the messaging via the Gigtix site, I summoned them to provide reliable and authentic evidence they received my tickets exactly after I sent them a reminder email, that is what they said, and I will officially state my apologies to them, but they did not do this because the TRUTH is that they received my tickets 18/06/2023 and sent them to me after the reminder email on 29/06/2023. nearly eleven days after they got the tickets from Ticketmaster, the official seller. Why do they keep my tickets? What is the reason? Who is the liar? No meaningful answer. I can prove the above but they can't. These people look so petty, screaming, shouting, crying like a spoiled child. They have no dignity to accept the truth and say: Yes, we made a mistake. On the contrary, they want to act as owners of our money and do what and when they want, leaning on the general terms and conditions which are for use in the very worst scenario and NOT for regular use, which was not the case. We the customers, do have not many choices because 99% of the resellers have the same general terms and conditions and we do not expect to fall in condition to follow them. Imagine, people, if I did not send them a reminder e-mail, according to the general terms and conditions, they would send me the tickets at the very last moment! What an insolence? Waiting with worries if everything is OK or something is wrong, as we live in a world full of scammers and frauds.
Dear review readers, I leave you to decide what is right and what is wrong. I just told the truth. I believe the resellers should treat us, the customers, with respect and loyalty, and not expect every time five-star award by review.

Wasn't too sure if my tickets were seated together which has been responded to very quickly. Prices are very good compared to other ticket sellers

The application procedure is more complicated than it should be.

So quick and easy on line. Pricing reasonable compared with other resale options

Really pleased with my experience . I Was a little nervous as I’ve never bought tickets from a reseller before but everything went smoothly ,tickets scanned at the venue and we had a brilliant night .

Great discounted tickets for Take That. Delivered in under an hour. Steve v responsive to any questions. Will def use again.

Excellent, quick and easy, no fuss

Easy transaction. Fast delivery

An excellent experience with using Gigtix for Harry Styles in Cardiff. We purchased a Bishopsgate ticket that I actually ended up reselling to a new buyer and the process was seamless. Steve was so attentive and made sure that my buyer received her ticket on time and well in advance of the event via the See Tickets app. No issues or questions on the door - she had an incredible view of Harry and had the best night ever. Wouldn't hesitate to recommend or use Gigtix again in the future. One of the few genuine ticket websites out there.

It was very quick and easy to do.There was help if you needed it

Great communication from Stephen. Very pleased with the service. Highly recommend.

Bought tickets for Harry Styles in Cardiff (20/6). Was slightly worried about tickets not being real or a scam, confirmation email advised we would receive tickets 48 hours before the show. Tickets came earlier than that, arrived at the stadium and everything was okay. Worries over, got into the stadium, had the best night ever! Can’t recommend them enough! 10/10, thank you!!!

I wasn't sure if this site works, but I could successfully get in to the venue with the ticket I purchased from here!!
(The PDF ticket was from ticketline and seemed legitimate, I'm not 100% sure as they didn't scan the barcode though)
The site says the ticket will be delivered within 2 hours after purchase, but I've received the e-marl 8 hours after purchase.
I don't mind the slight difference now, but I got a little bit anxious.
GigTix Instagram account is dead and the review number here is too small!
But I thank GigTix to give me an opportunity to go to the sold-out concert at the face value.
I wish I could use PayPal as well,
not only the credit card.

Great descriptions and great to have a seating plan available and not have to search separately

So far it was great to be able to get the ticket for PJ Harvey.