Absolutely Fantastic Jeweler! We love our very unique engagement ring and wedding band. They have gotten so many compliments especially on our honeymoon! Their customer service is second to none!! Sam... Toon meer
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Lees wat reviewers zeggen
When I received my amazing Chrysler ring, I was delighted to see that it was actually more breathtaking in person than the CLIO 3D software had depicted it. And exactly to my specifications! Way t... Toon meer
I placed a custom order over 3 months ago and they still haven't fulfilled most of the features that I paid extra for, even after they keep requiring me to send the rings back to them for revision. Te... Toon meer
Bedrijf heeft geantwoord
Excellent communication. I thought I wanted a radient stone, for every day wear, but it was too brilliant and I was wrong. I needed to exchange the ring. I communicated through text to exchange and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Giliarto is a U.S.-based fine jewelry brand specializing in custom engagement rings, wedding jewelry, and bespoke fine jewelry crafted with exceptional care and precision. We work primarily with lab-grown diamonds, moissanite, and rare gemstones, offering ethically sourced, conflict-free alternatives while maintaining the highest standards of beauty, durability, and brilliance. Every Giliarto piece is thoughtfully designed and expertly handcrafted, combining timeless aesthetics such as Art Deco and classic vintage styles with modern engineering and advanced stone-setting techniques. Whether creating a fully custom engagement ring or a made-to-order design, our team works closely with each client to ensure every detail reflects their vision and story. At Giliarto, we place a strong emphasis on quality craftsmanship, transparency, and personalized service. From initial consultation to final delivery, we guide our clients through the design and creation process with clear communication, detailed updates, and professional support. Each ring is carefully inspected to meet our strict quality standards before it is shipped. We are proud to serve customers across the United States and internationally, and we stand behind our work with responsive after-sales support, resizing services, and long-term care guidance. Our mission is to create meaningful, lasting jewelry that celebrates life’s most important moments while delivering a refined, trustworthy, and enjoyable experience for every client.
Contactgegevens
Verenigde Staten
- 8004427170
- contact@giliarto.com
- giliarto.com
4,4
Uitstekend
26 reviews
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I love the brand
I love the brand, I wear it with great pleasure. All the jewelry are exquisite and elegant. Super quality and price. Excellent service. I recommend it to all connoisseurs of jewelry!
30 december 2023
Review zonder uitnodiging
Very high-quality jewelry for both…
Very high-quality jewelry for both women and men. My wife gave me a ring and wach for the anniversary . Love her.
I recommend the quality is excellent!
30 december 2023
Review zonder uitnodiging
I trust the brand for more than 3…
I trust the brand for more than 3 years. I buy jewelry for myself and my loved ones. High quality, good service, fast delivery. I will order more jewelry!
1 december 2023
Review zonder uitnodiging
There's no other word for this but FRAUD!
I placed a custom order over 3 months ago and they still haven't fulfilled most of the features that I paid extra for, even after they keep requiring me to send the rings back to them for revision. Terrible communication. Fake gemstones, substandard platinum, incorrect sizing, poor craftsmanship. I'll be filing complaints with BBB and FTC.
5 juni 2023
Review zonder uitnodiging
Antwoord van Giliarto Jewelry
We strongly disagree with the statements made in this review and would like to clarify the facts for transparency.
This was a custom, made-to-order ring, not a stock item. As clearly communicated prior to purchase, custom orders require production time and cannot be redesigned or remade overnight. Throughout the process, the customer changed design requirements multiple times (four revisions) after production had already begun. Despite this, we accommodated revisions and requested the ring be returned so adjustments could be made correctly.
All materials used in our jewelry are authentic and accurately represented. Any claim of “fake gemstones” or “substandard platinum” is incorrect and unsupported. We can provide full email correspondence, invoices, material specifications, and revision records demonstrating transparency, craftsmanship standards, and good-faith efforts to resolve concerns.
Communication was maintained throughout the process, and each revision and limitation of custom work was explained in writing. Unfortunately, custom jewelry cannot be converted into an entirely new design without restarting production, which was also clearly communicated.
We stand behind our work and our materials. If the reviewer believes this review was posted in error or wishes to resolve this matter, we invite them to contact us directly with their order details so it can be reviewed formally.
Horrible Customer Service
Horrible Customer Service! Avoid shopping here. They lied to me about ordering a gem a specific shade and then refused to answer my follow up questions after stringing me along for over a month!
31 januari 2023
Review zonder uitnodiging
Antwoord van Giliarto Jewelry
Thank you for your feedback. After carefully reviewing our records, we are unable to locate an order or correspondence matching this claim under the information provided.
It is possible this review was posted in error or may relate to a different company, as we have not found any customer record involving the situation described. We take all customer concerns seriously and respond to every confirmed inquiry, and we do not intentionally withhold communication from our clients.
If you believe this review is intended for Giliarto, we kindly ask you to contact us directly with your order number or purchase details so we can investigate and assist appropriately.
We value transparency and are always willing to resolve legitimate concerns.
I love this shop
I love this shop! I was assisted upon purchasing the ring since I had questions with the sizes. They are so helpful and the quality of the ring is high class.
18 mei 2022
Review zonder uitnodiging
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