Gillies Reviews 

10.147
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My son has learning difficulties and finds it very hard to make a decision. We brought him along to buy a new bed earlier this year. Marcelina explained the different types of bed and how to lie on... Toon meer

Beoordeeld met 5 van de 5 sterren

Assistant named Ethan, gave us his attention as soon as we entered Gillies in Broughty Ferry. We are elderly and sought lift electric armchairs. Ethan guided us with knowledge to the most suitable cha... Toon meer

Beoordeeld met 5 van de 5 sterren

They were early which Was fab as we have a dog so enabled us to get the sofa in and then head out for a few hours with the dog. The boys were polite very pleasant very professional and did a lovely jo... Toon meer

Beoordeeld met 5 van de 5 sterren

Gillies Furniture store in Inverness is well worth the visit. The store has lots of ideas to suit every room in your home with very affordable prices. The staff are all extremely helpful and let you b... Toon meer

Bedrijfsgegevens

  1. Meubelwinkel
  2. Slaapkamermeubilair winkel
  3. Vloerenwinkel
  4. Lampenwinkel
  5. Woonkamermeubilairwinkel
  6. Matrassenwinkel

Geschreven door het bedrijf

Gillies was founded in 1895 by James Gillies, moving to Broughty Ferry in 1906 as cabinetmakers, upholsterers and removal contractors before finally opening on the current site as 'House Furnishers' in 1939. Since then Gillies has continued to provide Scotland with the highest quality home furnishings, carpets and flooring. Gillies understands family life, and how important home is to you. This is why as an independent family run business we have helped furnish homes all over Scotland for over 120 years and continue to be one of Scotland's premier furnishing retailers responsible for helping you to create a home. In our showrooms you will find a huge selection of sofas, dining furniture, occasional furniture, beds, bedroom furniture, carpets and all types of flooring. Within our flagship Broughty Ferry store you will also find curtains, wallpapers, soft furnishings, linens, cookware, gift-ware and occasional lighting.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

10K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 60% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,9

Alle reviews

(10.147)

1.530 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

New Sofa

They were early which Was fab as we have a dog so enabled us to get the sofa in and then head out for a few hours with the dog. The boys were polite very pleasant very professional and did a lovely job cleaning up after It’s always a good experience with Gillies. Our sofa wasn’t due till the 9th of September, but it came six weeks early which was a boost as we were ready for it. Thank you Gillies

31 juli 2026
Beoordeeld met 5 van de 5 sterren

Purchasing a bed

My son has learning difficulties and finds it very hard to make a decision. We brought him along to buy a new bed earlier this year. Marcelina explained the different types of bed and how to lie on them. She allowed Robert time to try them out in privacy and answered his many questions. She was very caring and knowledgeable and made what could have been a difficult process into a successful day.

14 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent all round

Excellent customer service in store very helpful.
Excellent delivery guys, delivered and set up with care.
10/10 from me all round.

31 juli 2026
Beoordeeld met 5 van de 5 sterren

Assistant named Ethan.

Assistant named Ethan, gave us his attention as soon as we entered Gillies in Broughty Ferry. We are elderly and sought lift electric armchairs. Ethan guided us with knowledge to the most suitable chairs. He then did everything possible to get us a good deal, and we were delighted with the end result. Caring staff like Ethan are one reason for going to Gillies. Top marks. Dan Haney.

11 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Suite 3 seater sofa and 1 chair poor…

Suite 3 seater sofa and 1 chair poor quality and faulty ,complaint lodged ,very disappointed.awaiting surveyor.

31 juli 2026
Logo Gillies

Antwoord van Gillies

Hi Tom,

Thank you for taking the time to share your feedback. We are truly sorry to hear that you are disappointed with your 3-seater suite and chair, and we completely understand your frustration when an item doesn't meet your expectations.

We can see that your complaint is logged and our technician/surveyor is currently scheduled to visit and inspect the furniture. We want to ensure this is thoroughly assessed so we can find the best solution for you as quickly as possible.

Please rest assured that your case is a priority for us. Once our technician completes the inspection, our customer service team will follow up with you directly regarding the next steps.

If you need to update your appointment details or have any questions in the meantime, please feel free to reach out to our customer service team with your reference number.

Regards,

Ross.

eCommerce Manager.

Beoordeeld met 4 van de 5 sterren

Sitting comfortably.

Josef at the Aberdeen shop was welcoming and quickly realised and found what I wanted which was a chair that doubled as a dining chair and comfortable easy chair.
Delivery was arranged for the next week and was made by Brian and Steven who were pleasant and attentive.
When Steven realised that one chair had been assembled but not completely tightened he quickly got an Allen key and corrected the problem.
A surface mark on one chair was rectified by advise from Josef to wipe with a damp cloth.
Delighted with my purchase.

28 juli 2026
Beoordeeld met 5 van de 5 sterren

Gillies Furniture store in Inverness is…

Gillies Furniture store in Inverness is well worth the visit. The store has lots of ideas to suit every room in your home with very affordable prices. The staff are all extremely helpful and let you browse as long as you want and only approach you to let you know they are available if you need any help or have any questions. I bought an Arvika wall unit and a beautiful large wall clock and Bobi the sales lady was extremely attentive to details to ensure our product was well wrapped and we could collect our orders at the end of our holiday. They stored them and carried them to our car when we called to collect. Every employee was extremely friendly and very professional.

30 juli 2026
Beoordeeld met 5 van de 5 sterren

CORNER GROUP

Purchased a corner group in store, clean & tidy store & super friendly.
Ethan was stand out & very knowledgeable 5 Star!

18 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The quality of the products

The quality of the products is obvious. The store is well laid out and pleasant to walk around. The staff were welcoming but not intrusive. Laura helped us find the right sofa and rug. Thank you Laura. We will use the store again.

1 augustus 2026
Review zonder uitnodiging

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