Ginco Reviews 

164
TrustScore 3.5 uit 5

3,7

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Beoordeeld met 1 van de 5 sterren

Very disappointed with both the product quality and customer service. I received several stale and old items: sunflower seeds were moldy and bitter and clearly old, coated peanuts were stale, and w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have been buying from "Ginco" for over a year now so I can speak with experience. They sell an enormous range of nuts, lentils and various dried fruit items (cranberry, sultana, currants etc). They... Toon meer

Beoordeeld met 5 van de 5 sterren

This company is great to deal with! The website is easy to navigate and has a huge selection of competitively priced, high quality products which are dispatched and delivered really quickly. My latest... Toon meer

Beoordeeld met 5 van de 5 sterren

Best Pork Crunch in the business. Both my dog and I love them. I've given up every other snack in the world to continue enjoying the original little beauties - and I'm losing weight!


Contactgegevens

3,7

Gemiddeld

TrustScore 3.5 uit 5

164 reviews

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3,7

Alle reviews

(164)

61 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I wish I could give them less than one…

I wish I could give them less than one star. They are completely fraudulent. I spent around £85 on their poor-quality products after seeing their ad on Instagram and I deeply regret it.
I tried to contact their customer service but they were completely useless. On top of that they wanted me to pay extra just to get a refund is what they suggested..
Overall, their products are tasteless, soggy, and oily, probably the cheapest quality you could ever find. Plus, I have been having dry fruit and nuts for over 30 years..

17 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Order was delivered on time

Order was delivered on time. Have not checked all the nuts. Quality looks good. Without testing nuts, I couldn’t make tick it five star at the moment. This is first ever time to deal with Ginco. I hope to continue buying products from them if the quality of the products and services are good in future as well. Thank you

31 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am a regular customer.

I am a regular customer.
Before this incident i had complained about the quality and packaging but Ginco didnt bother.
This time again the packets were all opened and half empty when I opened the parcel and my dry fruits were all over the box.
Complained to DPD as well.

29 maart 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

We have not received any evidence.
If you have complained to dpd then you should be leaving the review for them not us.

Beoordeeld met 3 van de 5 sterren

I ordered 10kg of almonds

I ordered 10kg of almonds, they arrived today and straight away I weighed the product. Not 10kg as advertised but 9.3kg. I know that’s not a massive difference but it’s the orinciple of the matter. Disappointing.

28 maart 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

Thanks for your business and review.
All our scales are calibrated and home weighing scales are not able to weigh bags of 10kg accurately. Intact we are so confident that if you can prove that the weight is actually less even by 10 grams we will refund you in full and you can keep the goods as well.
Now thats principle.
We await your live video of sealed bag on a proper scale.
Please share with me directly on WhatsApp 07710405018.

Thanks
Best regards

Beoordeeld met 1 van de 5 sterren

Our order was sent to an old address…

Our order was sent to an old address due to an issue with their payment system. The company acknowledged the system problem, but was unapologetic and refused to offer a refund or replacement. Admittedly, if I had checked the detail on their order acknowledgement email I would have spotted the error, so I would have accepted a compromise solution but they just ignored my emails.

10 maart 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

I would like to clarify that there is nothing wrong with our payment system. We use Shopify, and all delivery details are entered directly by the customer. We do not have any control over that. The order was received on the 9th and delivered on the 10th to the address that was provided when the order was placed. We did receive an email to change the address on the 10th, but it was too late as the goods were already delivered.
IT IS NOT OUR FAULT

Beoordeeld met 5 van de 5 sterren

Extremely helpful and supportive.

Extremely helpful and supportive.
Always available on other end to answer all queries promptly and efficiently. Very pleased with recent purchase.
Well done!

9 maart 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

Thanks
Much appreciated

Beoordeeld met 5 van de 5 sterren

Really impressed

Excellent quality of rococo beans and nuts. I was truly impressed. I had an issue and the customer service was prompt and helped resolving the issue. Will definitely recommend them and I look forward to buying more products from them.

14 februari 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

Thanks for your business and support.
Much appreciated

Beoordeeld met 5 van de 5 sterren

Always great to do business with Ginco

Always great to do business with Ginco. The quality of their products was especially what drew me to becoming a regular customer. I used to be with Grapetree for years, but quality became an issue.
Slick ordering and processing has been second to none.
Well done. Richard P.

3 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Serious Hygiene Issue – Stale and Insect-Infested Nuts

This was one of the worst food purchases I have made.
The walnuts and almonds smelled stale, and multiple pieces were infested with insects. Selling food in this condition is unacceptable and unsafe.
This shows a serious lack of hygiene and quality control.
I will not be buying from this store again.

25 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bad quality of cashews

Hello,
I ordered broken cashews abd whole cashews. On your website you promised that they are fresh stock
But the cashews i got to deliver was very bad quality. They are looking like very inferior quality.The cashews colour is in brownish and size also very small.
I trust your site and ordered first time and spent 75 pounds. Iam very much disappointed. I ordered 10 kgs if Quinoa, but that one also 250 gm less in weight.

19 februari 2026
Review zonder uitnodiging
Logo Ginco

Antwoord van Ginco

The cashews you bought are small pieces which clearly mentions average quality and suitable for cooking, you cannot expect us to send you top quality without paying for the correct goods.
And you cannot use a home scale to weigh 10kg bag which is dangling in air and expect it to show correct weight.
All our weighing scales are calibrated and we often pul a bit extra.
Why have you not provided any evidence to us prior to writing this review.

Beoordeeld met 5 van de 5 sterren

Fantastic company, great service, great prices.

I've ordered several times now because there is nowhere better to buy nuts from, they are so fresh and of great quality. Their prices are great too. I had a problem with Royal Mail delivery once, the Ginco team dealt with it with good grace and reimbursed me for a damaged item immediately. It's hard to recommend this company enough!!

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing products

Amazing products, they don’t have a huge range of products but what they have is first class. I buy again.

18 februari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly Recommended

I have purchased from Ginco in the past and found their products to be top quality. They delivered swiftly and with no fuss. I bought psyllium husk this time and the same is true. I would highly recommend this company for people looking for premium quality wholefood products.
Thank you

31 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great products.

Great products.
Came so quickly within 24hrs in fact.
Items were as described will be shopping again.
Thank you kindly guys n girls ❤️

18 januari 2026
Review zonder uitnodiging

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