My previous boat insurance changed hands and left us uncovered. Decided to go with GJW after an online search. Very simple process completed online within minutes and much cheaper than my previous cov... Toon meer
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Lees wat reviewers zeggen
I have used GJW for many years for both boating and jet ski insurance and always found them to be very pro active and good value for money. My auto renewal insurance failed to work due to a bank card... Toon meer
Straightforward inputting of details via clear common sense website. Pricing and cover clearly explained. Gave up on a competitors site because the input method for the DOB was to scroll through every... Toon meer
I have been a customer for just over 5 years now. Great comms, clarity of information, attentive service. You feel valued. I have never needed to claim thankfully, but talking to the many sailing frie... Toon meer
Bedrijfsgegevens
Over GJW Direct
Geschreven door het bedrijf
GJW Direct has specialised in insuring vessels for over 200 years.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Whether you own a yacht, sailing boat, narrowboat or SUP, our policies are designed to help financially protect boaters from potential risks such as theft, loss, and damage. Plus, we offer optional extras such as European cover if needed.
We focus purely on boat insurance which means no unnecessary extras, flexible cover options and a specialist, UK-based customer service team with expert knowledge.
At GJW Direct, we understand the needs of boaters, that’s why we try to make it easy to obtain a quote and take out a policy. Take a look at our reviews below to see what some of our policyholders are saying.
Start your UK boat insurance quote online, today
Geschreven door het bedrijf
- GJW Direct offers cover for multiple vessel types
- Helping you prepare for your outing on the water, so you can spend more of your time doing what you love.
Contactgegevens
One Stockport Exchange, Railway Road, SK1 3SW, Stockport, Verenigd Koninkrijk
- 01514738000
- insure@gjwdirect.com
- gjwdirect.com
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4,6
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 41% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very straightforward renewal process.
20 mei 2026
Easy to use the website
17 mei 2026
I just renewed my insurance with them…
I just renewed my insurance with them online and as I have slightly more expensive items on my waterlodge, I had to increase the amount. The website is ok to navigate but no easy. I also phoned their customer service and that was ok. I called the number and got through to someone, who told me they would be putting me through to someone, so it was a little awkward and took time. But in the end I spoke to right person and got my question aswered. So all ok, but a little slow.
19 mei 2026
GJW are a fantastic
GJW are a fantastic, honest and fair insurer. I wouldn’t use any other company. Piece of mind is essential when it comes to boating.
17 mei 2026
A GJW client for many years and happy to be so.
I have been a GJW client for many years as always found them helpful and reliable. This year was an exception because of the change having been absorbed into another company. The automatic renewal did not take place and I was uninsured for a few hours because I could not complete payment online on the Sunday. Calling the next day and managing to correct a number of issues the insurance was quickly completed. Whilst a little stressful, the outcome provide an opportunity to correct a number of small issues and accuracy in the policy. So well worth the premium. I never thought of going elsewhere as they have been so helpful.
18 mei 2026
Review zonder uitnodiging
Your team member
Your team member, Alissa, was polite, mindful, knowledgeable and helpful.
18 mei 2026
Review zonder uitnodiging
You reminded me I needed to renew it…
You reminded me I needed to renew it was easy quick and efficient and the bonus was my insurance went down very happy with the service
18 mei 2026
A pleasant experience for once!
Got a quote online, needed to clarify a few things. The lady I spoke to was very polite and helpful and got me sorted out in no time. Quote was very good value and included everything required without additional cost.
18 mei 2026
Review zonder uitnodiging
Convoluted renewal process
I've been with GJW Direct for a few years and find they have been easy to interact with, however on renewal I had to go through multiple sites to set up Direct Debit / Credit agreement which was far more onerous than in previous years.
12 mei 2026
No such thing as customer service
No such thing as customer service. Contacted, no response.
16 mei 2026
Staff I spoke to were helpful but felt…
Debra was fantastic, she could see a genuine issue and kept at it until sorted out. Personable and friendly to communicate with even when I stressed. Top girl, give her a bonus.
15 mei 2026
Ease of access
14 mei 2026
Very helpful on the phone when I called…
Very helpful on the phone when I called to clarify a few things, quick and easy quoting process and instant documents received when policy was purchased
14 mei 2026
Bit of trouble entering 6 digit code…
Bit of trouble entering 6 digit code but otherwise straightforward 🤗
12 mei 2026
No previous explanation about being…
No previous explanation about being associated with a new company therefore confusing to start with and why such a long password unnecessary no one else has one
13 mei 2026
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