Glasses.com Reviews 1.908

Delivery service, good price and quality.

The frames feel like cheap plastic. After my insurance paid for everything I still paid $28. I thought my insurance would have covered the whole thing.

I’d give zero stars if possible. Placed an order for frames and lenses, shows my prescription input on the order; but received only frames. CS is saying that it’s only frames on my order. Placed another review, which they replied to email them; but there’s been no response. Buyer Beware

Selection of frames was abundant and easy to select. Requesting prescription lenses was easy to understand and maneuver through the website. Prices were very reasonable and insurance is accepted. Processing and delivery was quick. Definitely recommended and will use this service again.

Quality is great and shipping was quick. Prescription spot on. What I don’t like is that the frames look nothing like the picture or virtual try-on. They are much much darker with no visible confetti colors. I got these thinking they’d be fun and they are very plain. Disappointed.

Glasses arrived faster than expected. Lense prescription feels correct. Quality is as expected. Ordering was easy. Will buy here again.

Very quick service. Ordered online. And the glasses were shipped quickly.

The online experience was easy to navigate. The selection of the choices was easy to understand and implement.

I liked the ease of ordering and applying insurance. Nice selection and great sizing information. Process was fast, I got my new glasses in about a week. I love my new frames, fingers crossed I will see through my new lenses better soon. I know with progressives it can take a day or two.

My just received glasses on a sat today is sunday and theyare not charging back up. I have googled and went through every reset attempt to make them charge. Can you please help??

Website is sketchy. A lot of "bait-and-switch" -
1. Prices of frames show discount but when added to cart, the price is changed.
2. The total amount (for frame &lenses) shown is higher than my calculation. It appears.they apply a near-50% "discount" to my insurance benefits instead of applying the whole benefits amount (not that much to start with)

Receiving my glasses in a speedy manner was a plus. The frame isn't exactly like the eye doctors office had that I liked but close enough. The price was great and affordable. Did I mention it was easy to order them online with my prescription and very quick and affordable.

Very pleased I was eager to get them. I worried about the color but when I got them, they're just perfect and I couldn't ask for anything any better and I didn't have to pay those high prices that I have to pay at the eye doctor. The only thing is they're a little bit tight in the back of my head back there over my ear so I guess maybe I need to go get them adjusted a little bit but other than that was great thank you

This website is awesome, I love how easy to since my vision insurance, shipping is really quick, and the quality is beyond perfect.

I received the wrong glasses, that I could even look through. Tried to speak to a representative, but took me 6 times in chat, to get to someone. Not satisfied, so I demanded a shipping label to return and get a refund. Then was told it was up to me to contact your company to stop my insurance payment.

Ordering my glasses online was super easy, and I received them quickly. I was able to use my vision insurance so the price was very affordable. My glasses were perfect!

Glasses were received in less than a week. Great quality as always. Glasses fit great especially because glasses.com provides great info on sizing, virtual try on and virtual AI recommendations.

The product was made exactly the way I wanted. It seemed to take forever to deliver, only because I was anxiously waiting on them. But the delivery was not as long as they said it would take. So, plus there. I love all the choices you get with making the pair of glasses the way you want them.

I was very frustrated after not receiving my glasses in time and then receiving the wrong pair. After reaching out, Leann from the customer service team was very responsive and did everything to correct the error. I now have my glasses and am satisfied with the experience.

Love the glasses 🤓 Great work! Thanks so much 😎🤙🏼