There is an error with my prescription. I have emailed but have not had a response. Update Feb 2023 - Glasses Hut ignored my emails but did eventually respond to my website submission. After some d... Toon meer
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Lees wat reviewers zeggen
The communication with this company was absolutely abysmal! Received my order eleven days after I was sent a text to say my order had been dispatched. Customer support/care was extremely unhelpful.... Toon meer
Can't give a review on glasses yet as I haven't received them. Ordered on 4th September, 15 days later still waiting. I'm mainly disappointed because when ordering the glasses it stated they would... Toon meer
I was able to see how my new glasses would look on a downloaded self portrait before I ordered. Big range of frames. They were supplied quickly to my prescription. They fit well and many people have s... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Among many offers & best services, Glasses Hut provides Prescription Eyeglasses online UK to all ages & genders with its many Prescription Glasses & Sunglasses for all ages & genders. Buy Glasses Online From The Best In Business https://www.glasseshut.co.uk/
Contactgegevens
3t 4 Mann Island, Liverpool, L3 1BP, Merseyside, Verenigd Koninkrijk
- info@glasseshut.co.uk
- glasseshut.co.uk
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Do not use this company- total scam-…
Do not use this company- total scam- glasses are cheap quality- case was scratched. Contacted them for a refund ( as no information about how to do a return) 4 times and no response.
Easy to use and order my glasses
Easy to use and order my glasses, prompt delivery, lovely glasses and great value for money.
Do not waste your money
I have been waiting over a month to receive my glasses, still not delivered even though payment has been taken. I have also tried to contact customer services numerous times with no response. Do not shop here.
Ordered glasses on 26/03/2023
Ordered glasses on 26/03/2023, still awaiting delivery after14 days!
I have been waiting over 3 weeks for my…
I have been waiting over 3 weeks for my glasses and still no feedback when they will be received, I paid the additional fee to have these fast tracked, but nothing. When asking when i will receive I just get there has been a problem with delivery. The customer support has not been giving me updates as to when I should receive. Also with NO telephone no. i can not speak to anybody about this. Some customer service!
Txt me to say my glasses have been…
Txt me to say my glasses have been shipped over a week ago. And when I emailed for a update was told they are still being processed. And not much information in the email back to me
Dreadful Experience
Order 1511916 placed on 16 March 2023:
On18th March, I received a message telling me my order has been shipped - most impressive
On 25th March, a week later than shipment, I received tracking details - worrying: tracking said "with supplier"
On 25th March, I responded to that email to say that Yodel had not received the package
On 27th March, I alerted you that I had been in touch with Yodel, who still had not received my order
Today, their tracking still says "with supplier"
I am unable to phone you; I am unable to livechat with you; you do not respond to emails.
Best 24/7 Customer Support you show on your site - a blatant lie
Good Product, poor service
The glasses themselves were fine when delivered. However, the delivery was later than the stated delivery time; my order disappeared from their website, so I was unable to check it, and when I contacted them about the delay, I recieved no reply. So good glasses, poor service.
Glasses never arrived
Really good quality item that was…
Really good quality item that was delivered as promised within the est. timeframe.
Easy to order
Easy to order. Cheap frames which don’t look cheap .
My only criticism is the horrible green plastic case they came in and the length of time they took to arrive. Otherwise they are great
Plastic cheap glasses
Plastic cheap glasses, came in a cheap box and I ordered blue lense, tried to email to ask for a return but not heard anything back. Won’t be buying again.
Delivery time was poor and not as…
Delivery time was poor and not as described. Customer service wasn’t great either.
Excellent quality for reasonable price.
Fantastic value
Fantastic value, I got for £70 a pair of glasses that would have cost me over £200 on the High Street, yes the communication between ordering and delivery could be better but I can't complain about the product or the quality, will definitely use Glasses Hut again 100%
Cheap, quick
Glasses were cheap which of course made me dubious! But used the credit card and after 3-4 weeks (as stated for prescriptions) the glasses arrived and they are great; they were £40 so nothing special but they’ve done just the job and for the price I’m very happy.
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